Circles.Life jobs in Springdale, AR

REQUIRED SKILLS, EXPERIENCE, AND ABILITIES: Minimum 3 years in an administrative support role where scheduling, billing, and customer service exist as essential duties. Minimum 3 years in Caregiving role, whether professional or personal. Knowledge of Personal Care and ADL needs. Must be able to pass drug, background, and motor vehicle screening. Must be able to communicate effectively in English. Other languages preferred. Must be able to demonstrate compassion and empathy. Must be able to implement boundaries and exhibit behaviors aligned with a human services role. Must have HS Diploma, or equivalent, with additional education preferred. GENERAL DESCRIPTION: This position will serve a dual function, with 50% of the time dedicated to scheduling and administrative duties, and the remaining 50% providing direct caregiving support. SPECIFIC DUTIES Creates and maintains staff schedules. Covers call offs/open shifts when needed, providing staffing for sick leave, vacation, long term leave. Take week-long call rotation with other staff designated for on-call. Schedules client appointments/visits according to care plans and staff availability. Enter scheduling data, staff and client information into database, and creates schedules, maintains database. Plays integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match Contacts care providers and clients regarding day-to-day changes. Discerns client services required as outlined in agreements, urgent requests and care plans. Maintains call - in and retention report. Performs general office duties including but not limited to word processing, photocopies, files, shreds, sort/distributes mail, provides reception and telephone services. Ensure that all referrals are received in an accurate, detailed manner and are properly handled. Always maintains a positive demeanor and is able to effectively multitask in a high-functioning office environment. CNA certification with the ability to see clients in the field on occasion is a plus. Assist clients with personal care needs (activities of daily living) according to client care plan and as assigned by the supervisor. Support a safe and healthy living environment for clients, including housekeeping tasks and organizing to meet clients' needs. Work respectfully and cohesively with all outside providers involved in client care, including Hospice, Skilled Home Care, Assisted Living/Independent Living staff, and others. Support clients loved ones, building trust and providing superior customer service. Thoroughly document all relevant information related to client care. Appropriately report and document all incidents. Act quickly and responsibly in emergency situations. Prompt response to all communication from the supervisor or office staff. Accurately report all worked hours according to policy. Ensure infection control processes are followed including handwashing and universal precautions. Complies with HIPAA privacy rules. Responsible to inform supervisor if unsure of any practice/care before performing it. Other duties as assigned by management. Understands and adheres to established Circle of Life Personal Care policies and procedures.

will work in a comfortable office setting. The hours are Monday - Friday 8 - 4:30 Required Skills/Experience/Abilities: Minimum of 3 years in a Recruitment role, preferably healthcare or human service related. Must have working knowledge of strategies related to sourcing, screening, offer generation, and placement. Must have demonstrated experience of software and applications specific to recruitment including job boards, ATS, and HRIS. Must have strong multi-tasking skills and the ability to prioritize a large workload. Demonstrated experience in a role where human connection is essential over the phone and in person. General Description: Facilitates and executes end to end recruitment with a focus on matching exceptional and qualified applicants to open positions. This role will specialize in recruitment efforts for Circle of Life Personal Caregiving service line and provide secondary support for other relevant recruitment activities. Will cross train and provide support to other efforts within the HR discipline. SPECIFIC DUTIES AND POSITION REQUIREMENTS Personal Care Recruitment: Serves as primary recruiter for Personal Caregiving service line, including Planning, Sourcing, Screening, Interview Coordination, Offering. See definitions below. Recruitment Planning: Gain a clear understanding of recruitment needs by doing research, collaborating with hiring managers, shadowing, and any other methods appropriate in sourcing qualified. Recruitment Sourcing: Assist with execution of position postings on company website and external job boards. Proactively searches for candidates using resume banks, social media, and in person events. Recruitment Screening: Screens applicants for culture fit, dependability, skills, and the ability to make human connection. Must be able to analyze tenure, relevant experience, and apply relevant strategic questioning prior to sitting in person interviews. Position Promotion: Uses verbal and written communication to promote favorable aspects and benefits related to posted positions. Position Fitness Verification: Verify alignment of pay expectations, schedule desires, physical abilities and motivations. Assess and verify soft skill abilities using verbal phone conversations, text messaging, and surveying online sources. Recruitment Interview Coordination: Schedule in person and occasionally remote interviews. Collaborates and considers schedule of hiring manager and assists with adjusting scheduling as needed. Recruitment Interview Follow Up: Communicates quickly and effectively to candidates regarding selection and non-selection. Adds justification notes to all ATS records of non-selected positions. Offer Coordination: Reviews prospective offers with HR or Personal Care leadership. Extend offers to applicants, review fringe benefits, and collaborate regarding start dates. Transition and Onboarding: As needed, assists with onboarding activities such as background screening, drug screen coordination, professional reference checks, and orientation activities. Apply and demonstrate the below soft skills in all duties and responsibilities: Professional and collaborative written and verbal communication. Time Management and prioritization of tasks and priorities. Diplomatic problem solving and troubleshooting. Adaptability to change and operational movement. Emotional intelligence and regulated approach to completing tasks. Assist with administrative tasks such as file management, HRIS data entry, and routine correspondence. Provides exceptional customer service to staff, employees, volunteers, or other individual interfaced with HR department. Assist with building reports and creating presentations of HR information and metrics. Assist with all other HR department projects and functions as needed. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public. Represents Circle of Life to the community in a positive manner. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties. Performs other duties as assigned. ne.

Job Description Outpatient Social Workers are assigned to work a territory within our coverage area of NWA and NE Oklahoma. The Social Worker is an integral part of the Interdisciplinary team, responsible for the development and oversight of a plan of care for an assigned group of patients'/families' psychosocial, financial, and emotional needs. Provides coverage for the inpatient and/or outpatient Hospice program as needed. Liaisons with community resources to find support for the patient/families as needed. Flexibility with schedule to accommodate the patient and organization needs. Assists with mentoring of interns and other students. Assists with facilitating bereavement programs as needed. All Social work care will be delivered under the guidance of the best standard of practice, COL's policy and procedure and the Arkansas Social Work licensure board. Requirements: Current Arkansas Social Work license without restriction. Access to a working vehicle and the ability to drive for extended periods of time. Valid Arkansas driver's license and Liability Insurance as required by law. Satisfactory driving record. Emotionally mature, objective, sensitive to people and their problems, able to handle responsibility, work independently, and maintain good working relationships with patients, families and coworkers. Bilingual abilities a plus. Excellent computer, phone, reading, writing, and communicating skills required. Ability to organize information, time and workload to optimize efficiency. Ability to work outside normal office hours, including call coverage, and to handle emergencies as required in order to meet needs of patients and families. Good working knowledge of the Social Work scope of practice and regulations. Satisfactory results of a current TB skin test, annual TB fit test, and annual flu vaccine required. Knowledge of dynamics of death and dying, bereavement and end of life issues preferred. Experience in a hospice or healthcare environment preferred. Inspiring contributions ... Outstanding Compensation...Competitive Benefits Medical, dental, vision: As a healthcare leader, we know how important it is to have good coverage. Employees can tailor the right combination of plans to fit their needs. Flexible spending account: We offer flexible spending accounts for healthcare and dependent care. Employees can use this benefit to build up savings for eligible expenses. Generous time-off plans: Eligible employees enjoy generous personal time. 403(b) plan: Circle of Life provides a 403(b) plan with match.

Job Description The Billing Team Lead oversees all aspects of the billing process, ensuring timely, accurate claims and strict compliance with payer regulations. This role provides leadership to the billing team, resolves complex issues, monitors key performance indicators, and drives continuous improvement in revenue cycle operations to support optimal reimbursement for services at Circle of Life. Qualifications: High school diploma required; Associate's degree in business, healthcare administration, or related field preferred. Minimum of 3-5 years of medical billing experience, including at least one year in hospice billing, preferred; prior leadership experience preferred. In-depth understanding of Medicare, Medicaid, and private payer billing rules, including room and board charges, claims submission, authorizations, and appeals. Strong analytical, organizational, and communication skills; ability to manage multiple priorities and adapt to evolving regulations and payer policy updates. Experience with payment posting, A/R management, refunds, and reconciliation processes. Commitment to confidentiality, compliance, and ethical standards (HIPAA); ability to represent Circle of Life to the community professionally and positively. Duties and Responsibilities: Lead, train, and mentor billing specialists to ensure accurate and timely claim submission for all payer types. Supervise daily billing operations, including account reconciliation, payment posting, denial management, and appeals processing to ensure accuracy and timely resolution. Develop team goals, monitor KPIs (such as days in A/R, claim acceptance rates, money lost list, and collections), and implement strategies to meet targets. Ensure proper coding using CPT, HCPCS, and ICD-10 specific to the care provided. Review patient records, documentation, and billing data to verify completeness, accuracy, and compliance with all applicable regulations and standards. Analyze denied or underpaid claims, oversee research and correction, and manage resubmission or appeals. Collaborate with clinical, intake, and administrative teams to verify eligibility and authorization, clarify billing issues, and resolve patient inquiries. Prepare performance reports for management and identify opportunities for billing process improvement and staff development. Maintain strict compliance with HIPAA, CMS, and payer-specific regulations governing medical billing. Perform other duties as assigned.

Job Description This is an as needed position to assist with weekend/holiday coverage and will support locations in Bentonville and Springdale. General Description: Circle of Life Hospice and its Physicians are engaged in the provision of interdisciplinary services for the management of terminal illness and other palliative care. Under the direction of the Executive Medical Director, the Contract Physician will Physician will make rounds on patients in the inpatient units and will see new admits during coverage of inpatient units. Provides medical expertise in the areas of: Determining Eligibility/Ineligibility of referred patients Disease management and pain and symptom management for hospice patients Direct medical care for hospice patients Clinical and public education regarding hospice care Guidance to hospice NP or nurse as they provide direct patient care Performs other related duties as assigned. Essential Knowledge, Skills, and Abilities: Experience in care of terminally ill patients. Demonstrated ability to promote teamwork and collaboration. Education/Credentials: Doctor of Medicine or Osteopathy without restrictions in State of Arkansas. Must be Board Certified or Board Eligible for a Specialty, preferably Family Medicine or Internal Medicine. Hospice and Palliative Medicine or Geriatric board certification desirable. Professional Requirements: Professional Standards and Compliance with Law. Physician must at all times comply with the ethics and professional standards of the medical profession; applicable federal, state and local laws, rules and regulations; Hospice's policies and procedures; and the rules and regulations that are applicable to Hospice, including accreditation and certification requirements. Drug Enforcement Administration. Physician must maintain registration with the Drug Enforcement ("DEA") and any applicable state agency without any limitation on authority to prescribe drugs provide current proof of registration upon request. Medicare and Medicaid Eligibility. Physician must be a qualified Medicare and Medicaid provider. Physician must never have been excluded from participation in any federally funded health care program including, without limitation, Medicare, Medicaid or TRICARE, nor has been convicted or found to have violated any federal or state fraud and abuse law or illegal remuneration law. Medical Staff Privileges. Physician shall maintain unrestricted medical staff membership and clinical admitting privileges at the hospice home which Circle of Life operates. Qualify for Hospice's Professional Liability Insurance Coverage. Physician must qualify for insurance coverage under the hospice's professional liability policy.

Caregiving at Circle of Life is different.......Our Caregivers are rewarded with options you will only find in a reputable organization such as Circle of Life. Some of these options include: Pay $15.50 minimum hourly rate. Annual increases based on performance. Matching of Caregiver and Client is completed by RN Manager using a needs and fit based analysis. Flexible scheduling and territory - Choose assignments and coverage areas to fit YOUR needs. Paid Time off for Full and Part Time staff. Comprehensive and affordable health Insurance for Full Time staff (30+ hours per week). Retirement plan offered to all staff. Paid drive time between clients, mileage paid while running errands or transporting clients. Education Assistance up to $2,500 annually. PCA certification training offered 2x per year at no cost. Continuing education for license maintenance. Caregiver Qualifications: Prior caregiving experience preferred. Demonstrates compassion and an ability to build rapport with clients. Able to work independently and demonstrate dependable work habits. Excellent interpersonal skills. Must have valid and current driver's license or the ability to access reliable transportation. Able to meet pre-employment screening criteria. Specific Duties May Include: Companionship and sitting. Assistance with bathing, dressing, toileting, grooming and other ADL's. Transportation and assistance to appointments. Errand running and transportation to events. Meal preparation Assisting with light housekeeping Assisting with recreational tasks such as crafting, letter writing, exercising etc. Medication reminders Other duties as assigned. Circle of Life Personal Care has launched in Northwest Arkansas to serve those needing non-medical care. Circle of Life Personal Care will apply the compassionate approach we are known for to a variety of Personal Care services including respite care, companionship, meal preparation, transportation, housekeeping, ADL assistance, and more. Circle of Life has provided exceptional hospice care to Northwest Arkansas for over 30 years. We are honored to offer another much-needed service to our community through Circle of Life Personal Care.

Job Description working Monday-Friday 8-4:30 Requirements for Consideration: Minimum 3 years office and administrative experience in a healthcare environment. Prefer prior experience using electronic healthcare records system. Prior experience with medical records and regulatory compliance helpful. Organizational and multitasking skills with experience in managing, coordinating projects and setting priorities. Ability to meet deadlines and follow up on assignments with a minimum of direction. Excellent interpersonal, oral and written communication skills and attention to detail. Ability to work well with managers, co-workers and the public. Knowledge of proper spelling, grammar and punctuation; ability to effectively communicate by phone, in writing, and verbally. Skilled with business correspondence, formatting, time management, standard office administrative practices and procedures, including the use of standard office equipment. Requires excellent computer skills and advanced skill using Microsoft Office. A self-starter; a courteous and resourceful individual that demonstrates confidence, initiative, and independent judgment within established guidelines. Demonstrated ability to work in a team environment. Specific Duties Ensures that all patient medical records are up to date, complete, organized, and meets regulatory compliance. Follows organizational tools to ensure accuracy and completeness for all medical records Identifies and informs supervisor of discrepancies if found related to the medical records functions requiring completeness and regulatory compliance, and if discrepancies are discovered develops immediate corrective actions to meet the state and federal regulatory requirements for accuracy and completeness. Takes initiative to enhance record department procedures and capabilities. Ensures all medical record documents are complete and correct with appropriate signatures and information, provides follow up for all missing and unsigned paperwork, and is responsible for getting completed documentation into patient's record. Ensures safeguarding of medical records in accordance with the Privacy Act. Maintains HIPAA compliance regarding any patient and agency records. Assists with obtaining information needed from community providers regarding patients within regulatory requirements and responsible for documentation in patient record regarding this information. Assists with communicating to community providers regarding patient updates while maintaining HIPAA regulations. Assists with processing of internal and external medical records requests. Generate electronic reports, collect, and document statistical information, maintain patient care records. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public as well as exhibiting all COL Customer Service Standards and values daily. Represents Circle of Life to the community in a positive manner. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties. Performs other duties as assigned.

Job Description REQUIRED SKILLS, KNOWLEDGE, ABILITIES: Prefer LPN, RMA, or other relevant specialized training. Minimum 3 years of experience in an Administrative Specialist role with a focus in healthcare delivery. Proven ability to collect and analyze data related to patient care, compliance, and quality improvement initiatives. Proven ability to create workflows, monitor performance, and implement meaningful improvements. Must have experience working with cross functional departments. SPECIFIC DUTY OVERVIEW Pre-Admission & Patient Intake: Copy and paste notes from Referral Manager on all pre-admission and NTUC patients into SmartMD. Send consents for home-based and GIP admissions. Contact home-based admits walking through consent forms, ensuring understanding and timely signature. Coordinate scheduling of APRN or Physician face-to-face (F2F) appointments Referral Source Follow-Up: Follow up with referral sources, including clinics, SNF/ALF facilities, and Account Executives (AEs). Close pending lists in Referral Manager (RM) and Wellsky for patients who are no longer being followed or have passed. Pull monthly Referral Summary Reports for Mercy Clinics. Medical Record & Data Management: Request medical records for home-based admissions from clinics, hospitals, and specialists. Obtain medical records as needed based on requests from admission nurses, liaisons, and Hospice Physicians. Enter and document Care Navigation (Care Nav) referrals, including task notes, contact information, and service agreements. Enter Palliative Care referrals, track consult times, ensure consult notes are signed, email billing info, and monitor patient discharges. Support the entry and update of new referral accounts and physicians in Referral Manager (RM) for Arkansas and Oklahoma. Support the entry and update new referral accounts and physicians in SmartMD for Arkansas and Oklahoma Break out reports by Arkansas and Oklahoma CRM support and reports Operational & Administrative Support: Provide phone support for patients, families, referral sources, admission nurses, and liaisons. Assist with updating daily scheduled admissions and status changes. Email Liaison weekly schedules to all hospital Case Managers. Provide backup support for AM call/EOD census report when BD Manager is unavailable (due to off-site meetings or out of office). Assist with pulling and analyzing data/reports from Health Pivots as needed. Update and upload meeting agenda notes for Admissions, Liaison, and Intake Meetings in Teams.

Job Description This position will work 12 hour shifts that rotate weekend coverage. We offer great compensation, weekend differentials, generous benefits, and a culture of caring and compassion. Uniforms are provided. Responsible for preparing and/or directing the preparation of food to be served complying with all applicable sanitation, health, and personal hygiene standards and following established procedures. Prepares food in accordance with approved menus and serves food at proper temperatures and at scheduled times. Modifies diets as requested by patient and/or ordered by physician. Documents temperatures of food, refrigerator, freezers and dishwasher. Keeps food rotated and properly stored, dated and labeled. Minimum Requirements: High school diploma or equivalent, and 3 years of cooking experience in a commercial setting (preferably healthcare). Moderate reading and writing skills; proficient interpersonal relations and communicative skills; ability to use a telephone; ability to stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less; manual dexterity; auditory and visual skills; ability to follow written and oral instructions and procedures.

Job Description This is a part time position that will work weekday and occasional weekend hours. Support Circle of Life's Bereavement Services program by providing counseling services to those suffering from grief associated with the loss (or anticipated loss) of a loved one. May see clients of all ages and backgrounds. Requires LMSW or LCSW certification through state of Arkansas without restrictions. Minimum of one year related clinical experience in a hospice, medical or mental health setting. Demonstrated clinical experience in the areas of life-threatening and chronic illness, grief and loss, individual, family and group counseling. Demonstrated knowledge of grief modalities, therapeutic interventions, and best-practices. Ability to maintain confidentiality, be discerning with information and use good judgment in handling sensitive client or other information. Strong presentations skills and knowledge of community referral sources. SPECIFIC DUTIES AND POSITION REQUIREMENTS Provide one-to-one and/or group counseling to those grieving the death of a loved one (past or future) or living with a life-threatening or terminal illness. Prepare and maintain electronic clinical case files utilizing designated client tracking software; record client data and submit weekly clinical session logs/reports. Participate in staff, team, and relevant community meetings; contribute knowledge and experience to nurture a learning environment. Provide on-site and follow-up (both in person and via telephone) clinical interventions/consultations for hospice patients and families, including children and teens. Provide counseling to persons in crisis and critical incident, stress management and bereavement services. Maintain communication with primary care physicians, clinicians, and/or other individuals significant in each care plan. Conduct initial assessments, maintains and updates treatment plans as needed. Document contacts made with outside agencies and professionals as well as making referrals to community resources. Provide bereavement support for community members, debriefing and participate in community presentations. Consult clinical supervision on an as needed basis; Provide supervision for MSW interns. Utilize the Electronic Medical Records system on a daily basis. Participate in program development of the department. Provide back up to the social work team. Support Circle of Life staff and community professionals with grief and loss issues as needed. Follow bereavement policies and procedures. Accountable for direct delivery of bereavement care services provided by Circle of Life Hospice. Assess, plan, implement and document appropriate interventions. Demonstrate compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public. Represent Circle of Life to the community in a positive manner. Demonstrate flexibility, versatility and a positive attitude in integrating additional duties. Perform other duties as assigned.

This position may work between Bentonville and Springdale locations, and will assist with covering weekends and holidays when needed. This position is scheduled for 7am-7pm shifts. The Unit Administrative Assistant is an integral member of the Inpatient Unit. Answers telephone, greets all guests, volunteers, and families. Communicates patient information to appropriate persons verbally, in writing and electronically. Proficient in the Electronic Health Records system: data entry, generating reports, collecting and documenting statistical information, and maintaining patient care records. Required to assist in answering call lights and notifying the nurse or appropriate team member for follow-up. May be required to assist with patient care if licensed as a CNA. May at times be required to work outside of normal schedule and at other locations. Requirements: High school, GED and/or on-the-job education sufficient to perform the duties of the position. Prefer minimum of 12-18 months related experience and/or training. Requires excellent communication and interpersonal skills, computer and telephone skills. Ability to read, write, and speak English proficiently. Bilingual a plus. A team player and a person of unquestionable personal and professional ethics. Annual flu immunization; CNA certification and experience in a healthcare environment preferred. If CNA certified: certification must be kept current, current CPR certification is required ; current TB skin test and TB fit test required. Physical Requirements: Walking, standing, sitting, pushing, pulling, bending and lifting up to 10 lbs. Reports To: Director of Inpatient Services Location: Springdale and Bentonville

The Case Manager works M-F Daytime Hours The RN Case Manager assumes patient care responsibilities for individual patients including: Completing comprehensive physical assessment, pain assessment and management, symptom control management as it relates to terminal illness, coordination of Circle of Life services to the patient/family, completes required documentation (i.e. assessments, care plans, clinical notes, agency tracking forms, etc.) In a timely manner in accordance with COL policies, establishes a therapeutic nursing relationship with the Hospice patient/family/caregivers, provides weekend coverage and may assist during times of excessive nursing absenteeism. Requirements: Current unrestricted AR RN license, BLS certification, strong assessment skills with critical thinking and high level of problem solving within a healthcare facility. Strong documentation and communication with the ability to stay calm and cope with human suffering/emergencies. Prefer hospice experience, home health, or acute care nursing experience with computer charting experience. Assumes primary responsibility for assigned patients and performs all phases of the nursing process. Communicates with attending physicians, staff members, and other agencies as necessary to coordinate optimal care and use of resources for patients/caregivers. Educates patients/caregivers regarding hospice philosophy, disease progression, physical components of care, stages of dying, and other aspects of the POC as necessary. Documents all patient related information according to policies and procedures. Seeks input from IDT members regarding the patient POC to obtain additional knowledge and support. Reviews and updates the POC at least every 60 days per regulatory standards. Regularly attends and participates in IDT meetings to ensure that the POC reflects current patient care needs. Prepares in advance for IDT meetings. Assesses need for Certified Nursing Assistant services. Conducts CNA supervisory visits per regulatory standards. Asses the need for and revises the CNA care plan. Informs the PCM of unusual or potentially problematic patient/caregiver issues as identified. Maintains annual clinical competencies. Identifies patients who may potentially revoke or need to be discharged. Models prompt and regular attendance. Exhibits cost effective use of time, mileage and supplies. Demonstrates familiarity with and adheres to policies and procedures, state, federal, and accrediting agency's requirements. Provides notification of absence per policy. Promotes and maintains respect for rights, privacy, and confidentiality of others.

We are looking for CNA's to support home hospice patients and families in Grove, Tahlequah, and surrounding areas. Circle of LIfe is a non profit community hospice organization. Minimum Requirements: Oklahoma Home Health Aide or Certified Nursing Assistant certification, current CPR certification, current satisfactory TB skin test documentation. Minimum one year experience in a healthcare environment, preferably with terminally ill patients. Ability to cope with human suffering, emergencies and other stresses. A team player and a person of unquestionable personal and professional ethics. Requires use of personal vehicle to travel to patient homes. Requires valid Arkansas Driver's License, current auto liability insurance, and reliable transportation. General Description: Responsible for providing personal care to hospice patients and the immediate patient environment. Essential Job Functions: Provides direct personal care, including bathing, turning, shampoo, oral hygiene. Follows the aide care plan in the provision of services, patient assessment, intervention, and clinical judgment. Assures that all patient care activities are provided according to all state and federal requirements, and are provided according to accepted standards of practice, policy and procedures within Circle of Life's mission statement. Provides for timely visits, including evaluation, information visits, follow-up, regular scheduled visits, unscheduled visits and visits at time of death. Provides consistent level of care regardless of home environment and/or personal preferences. Assures visits are made in a consistent, timely manner. Maintains professional licensure, and participates in educational programs and professional development. Communicates any concerns to the primary nurse on a timely basis and documents such in the aide notes. Attendance is dependable with minimal absences. Participates in staff meetings as requested. Assists with the mentoring of new staff members. Manages visits to best suit the patient and family's needs. Demonstrated knowledge of safe personal care practices. Routinely provides 20 visits per week. Documentation is completed accurately and in a timely manner per policy, to reflect mileage and time in patient home. Treats patient with utmost respect, honoring privacy. Upholds high standards of ethical conduct and advocating for the rights of patients & their family caregivers. Demonstrates understanding of HIPAA rules and regulations. Treats all staff, volunteers, visitors and others with respect. Demonstrates knowledge of organizational Code of Conduct. Follows safe personal care practices. Utilizes equipment when necessary to provide safe care for both patient and self, i.e. hoyer lifts, walkers, gait belts, etc.

Job Description with working hours of Monday-Friday 8-4:30. Position Description: Assist and coordinate clinical initiatives for Patient Support Services (PSS). Provides support and establishes framework for training new staff, EMR learning, cross functional projects, and any other initiatives related to clinical excellence. Minimum Qualifications: Minimum 2 years of experience in hospice or related field. Able to create workflows and implement processes. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change. SPECIFIC DUTIES AND POSITION REQUIREMENTS Responsible for developing and executing EMR training, acting as a subject matter expert (SME) for all teams within PSS. This includes utilization, best practices, standards, functionality, etc. Coordinate new hire training calendars including assigning preceptor(s) for field training, setting schedule for shadowing other disciplines, collaborating with Educator to schedule Meaningful Visit training & re-training, etc. Oversees daily/weekly scheduling of employees within the department of PSS, including on-call. Works with community partners and Educator to coordinate continuing education opportunities and ensure training books and materials are current and relevant to PSS needs, communicating changes to preceptors as needed. Serves as an ongoing coach for preceptors. Provides quality analysis of current services through chart audits, reports, and knowledge of best practices. Develops training materials and follow-up for quality assurance on policy, process, and practice changes. Collaborates with Director of Patient Support Services to ensure oversight of all bereavement services and tasks. Serves as backup for payroll tasks related to management of timekeeping, mileage, etc. Makes recommendations on staffing needs, employee hires, transfers, and similar actions. Maintains collaborative relationships with other departments - notably business development, billing, IP/OP clinical services - to ensure the ongoing delivery of quality care. Represents Circle of Life and actively participates in community events. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public. Represents Circle of Life to the community in a positive manner. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties. Performs other duties as assigned.

Onsite in a comfortable office setting. Hours/Days of work are 8-4:30 Monday - Friday. Minimum Qualifications: 3 years in an HR support position, preferably with a focus on Benefits and HRIS functions. Minimum education of High School Diploma or equivalent. Must have working knowledge of employment lifecycle, data management, report writing, group health insurance, workers compensation, FMLA, and and HR regulatory requirements. Able to demonstrate and utilize collaborative communication skills, and facilitate sensitive dialogue. Proven ability to multi task, problem solve, and demonstrate work ethic. General Description: Actively supports and contributess strategically to the HR functions, with a focus on HRIS and Benefit needs. Works closely with staff, leadership, and peers to deliver exceptional HR support. Recommends and participates in process improvement efforts, practices effective change management principles, and effectively adapts to department and organization needs. Specific Duties Coordinate and assist with executing benefits administration for group health, FSA, HSA and all supplemental options. This includes but is not limited to conducting benefit information sessions with staff, ensuring all changes are captured and entered accurately, assisting with enrollment, reconciliation of benefits billing, resolving benefit billing discrepancies, coordination of open enrollment events, collaboration with brokers, benefit reporting, and any other functions related to benefit management. Coordinate and assist with HRIS administration. This includes but is not limited to: facilitating and capturing changes within the HRIS/Payroll program, data and analytics reporting, assisting with upgrading and streamlining electronic workflows, monitoring work in progress, collaboration with payroll on system build and setup, and all other functions related to HRIS. Maintains confidence regarding personnel matters and exercises sound judgement while performing work. Provide exceptional customer service regarding HR, Benefit, Payroll inquiries. Maintains an ongoing understanding of Circle of Life HR policies, practices, and other HR relevant information. Coordinate and manage personnel file compliance. This includes but is not limited to managing the electronic and paper filing systems. Will also assist with the effort to pursue electronic filing for current paper files. Assist with maintaining accurate and up to date job descriptions. Assist with maintaining and updating personnel related policies. Coordinates and executes FMLA administration including compliance. Coordinates and executes Workers Compensation administration and compliance. Coordinates and administers termination process for offboarding. May assist with gathering unemployment documentation. Provides feedback and assists with improving the processes, services and forward direction of the HR department. Assist with administration of Employee Recognition in conjunction with Executive Assistant. Build professional relationships with department heads and support staff to ensure a high functioning interface between HR and other departments. Coordinate and assist with HR projects. This will include but is not limited to annual benefit enrollment, employee recognition events, annual in service. Provides exceptional customer service to all staff, including employees, Management, and any others needing assistance from the HR team. Assist with building reports and creating presentations of HR information and metrics. Assist with all other HR department projects and functions as needed and willing to cross train in recruitment activities as needed. Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public. Represents Circle of Life to the community in a positive manner. Demonstrates flexibility, versatility and a positive attitude in integrating additional duties. Performs other duties as assigned.

We provide compassionate and mission minded hospice care to NE Oklahoma and NWA. We have a variety of shift configurations with thoughtful benefit and compensation packages. This position will work onsite and in patient homes. Position requires use of personal vehicle, a valid driver's license and current auto insurance. General Description: The RN is an integral part of the hospice interdisciplinary care team and as such is responsible for providing patient care visits, assessing medical needs, liaising with physicians, attending deaths, triage calls, and assisting with the admission process. The RN must have an understanding that hospice care must be delivered according to accepted standards of practice, guided by the mission of the organization and the patient/family's needs and concerns, the RN blends all services of the hospice into an integrated program of support. May be required to fulfill RN On Call duties as needed. Requirements: Current unrestricted AR RN license, BLS certification, strong assessment skills with critical thinking and high level of problem solving within a healthcare facility. Strong documentation and communication with the ability to stay calm and cope with human suffering/emergencies. Prefer hospice experience, home health, or acute care nursing experience with computer charting experience.

We have CNA Openings for Outpatient in Benton, Washington, Carroll and Madison County Minimum Requirements: Arkansas Home Health Aide or Certified Nursing Assistant certification, current CPR certification, current satisfactory TB skin test documentation. Minimum one year experience in a healthcare environment, preferably with terminally ill patients. Ability to cope with human suffering, emergencies and other stresses. A team player and a person of unquestionable personal and professional ethics. Requires use of personal vehicle to travel to patient homes. Requires valid Arkansas Driver's License, current auto liability insurance, and reliable transportation. General Description: Responsible for providing personal care to hospice patients and the immediate patient environment. Essential Job Functions: Provides direct personal care, including bathing, turning, shampoo, oral hygiene. Follows the aide care plan in the provision of services, patient assessment, intervention, and clinical judgment. Assures that all patient care activities are provided according to all state and federal requirements, and are provided according to accepted standards of practice, policy and procedures within Circle of Life's mission statement. Provides for timely visits, including evaluation, information visits, follow-up, regular scheduled visits, unscheduled visits and visits at time of death. Provides consistent level of care regardless of home environment and/or personal preferences. Assures visits are made in a consistent, timely manner. Maintains professional licensure, and participates in educational programs and professional development. Communicates any concerns to the primary nurse on a timely basis and documents such in the aide notes. Attendance is dependable with minimal absences. Participates in staff meetings as requested. Assists with the mentoring of new staff members. Manages visits to best suit the patient and family's needs. Demonstrated knowledge of safe personal care practices. Routinely provides 20 visits per week. Documentation is completed accurately and in a timely manner per policy, to reflect mileage and time in patient home. Treats patient with utmost respect, honoring privacy. Upholds high standards of ethical conduct and advocating for the rights of patients & their family caregivers. Demonstrates understanding of HIPAA rules and regulations. Treats all staff, volunteers, visitors and others with respect. Demonstrates knowledge of organizational Code of Conduct. Follows safe personal care practices. Utilizes equipment when necessary to provide safe care for both patient and self, i.e. hoyer lifts, walkers, gait belts, etc. Experience the Rewards You Would Expect of an Industry Leader. Inspiring contributions ... Outstanding Compensation...Competitive Benefits Medical, dental, vision: As a healthcare leader, we know how important it is to have good coverage. Employees can tailor the right combination of plans to fit their needs. Flexible spending account: We offer flexible spending accounts for healthcare and dependent care. Employees can use this benefit to build up savings for eligible expenses. Generous time-off plans: Eligible employees enjoy generous personal time. 403(b) plan: Circle of Life provides a 403(b) plan with match. Find the connection between your compassion, expertise and exceptional community care with hospice leader, Circle of Life. Passionate about making a difference in the lives of others on an everyday basis, we foster a culture of compassion and collaboration. As Northwest Arkansas' premiere hospice provider, we operate two beautiful inpatient hospice care facilities and offer outpatient hospice services for Benton, Washington, Madison, and Carroll counties. Circle of Life is the largest and most respected hospice in the area, serving the region as a top not-for-profit organization for more than 30 years.

This position will serve patients and families in Grove, Tahlequah, and surrounding areas. We have a variety of shift configurations including nights, days, and weekends. Requirements: Current unrestricted AR RN license, BLS certification, strong assessment skills with critical thinking and high level of problem solving within a healthcare facility. Strong documentation and communication with the ability to stay calm and cope with human suffering/emergencies. Prefer hospice experience, home health, or acute care nursing experience with computer charting experience. Position requires use of personal vehicle, a valid driver's license and current auto insurance. General Description: The Admission/Liaison Nurse is an integral part of the Interdisciplinary Team and works closely with the Medical Director for determining and facilitating hospice admissions. Primarily responsible for coordination and execution of the admission process into Hospice care. Nurse will need to be able to effectively communicate the Hospice concept to families and patient. Will develop the plan of care and effectively communicate the patient/family care needs to the team, must be able to train and educate patient/caregivers, and establish an appropriate frequency of disciplines to meet the patient/families' needs. Must be able to deal with human suffering while maintaining professional boundaries. Required to be flexible and change schedule at a moment's notice to meet patient needs. Required to travel daily and manage own schedule effectively. Must have excellent clinical skills and be able to identify problems, perform head to toe assessment, educate and consult with the physician, and execute orders to meet patient's needs.

The Billing Team Lead oversees all aspects of the billing process, ensuring timely, accurate claims and strict compliance with payer regulations. This role provides leadership to the billing team, resolves complex issues, monitors key performance indicators, and drives continuous improvement in revenue cycle operations to support optimal reimbursement for services at Circle of Life. Qualifications: High school diploma required; Associate's degree in business, healthcare administration, or related field preferred. Minimum of 3-5 years of medical billing experience, including at least one year in hospice billing, preferred; prior leadership experience preferred. In-depth understanding of Medicare, Medicaid, and private payer billing rules, including room and board charges, claims submission, authorizations, and appeals. Strong analytical, organizational, and communication skills; ability to manage multiple priorities and adapt to evolving regulations and payer policy updates. Experience with payment posting, A/R management, refunds, and reconciliation processes. Commitment to confidentiality, compliance, and ethical standards (HIPAA); ability to represent Circle of Life to the community professionally and positively. Duties and Responsibilities: Lead, train, and mentor billing specialists to ensure accurate and timely claim submission for all payer types. Supervise daily billing operations, including account reconciliation, payment posting, denial management, and appeals processing to ensure accuracy and timely resolution. Develop team goals, monitor KPIs (such as days in A/R, claim acceptance rates, money lost list, and collections), and implement strategies to meet targets. Ensure proper coding using CPT, HCPCS, and ICD-10 specific to the care provided. Review patient records, documentation, and billing data to verify completeness, accuracy, and compliance with all applicable regulations and standards. Analyze denied or underpaid claims, oversee research and correction, and manage resubmission or appeals. Collaborate with clinical, intake, and administrative teams to verify eligibility and authorization, clarify billing issues, and resolve patient inquiries. Prepare performance reports for management and identify opportunities for billing process improvement and staff development. Maintain strict compliance with HIPAA, CMS, and payer-specific regulations governing medical billing. Perform other duties as assigned.