Citizen Advocates Inc jobs in Malone, NY - 25 jobs

1. Working to secure Medicaid and other relevant benefits. 2. Interviewing and screening for individuals needs and program eligibility. 3. Assisting individuals in maximizing community integration and normalization. 4. Providing leadership in the coordination of resources. 5. Referral of individuals to community and social support services. 6. Transitional Care and linkage, including follow-up from inpatient and other settings. 7. Provide support in navigating complex health care and social service systems. 8. Provide individuals and families support toward goals. 9. Provide advocacy for needed services. 10. Provide on-site crisis intervention and skill teaching when other services are not available. 11. Monitor and follow up contacts and other activities (at least one annual monitoring). a. To ensure services are consistent with the individuals' treatment plans. b. To ensure services are adequately addressing individuals' needs and wellness recovery goals. 12. Monitor progress by collaborating with: a. The individual. b. The individual's family or collaterals. c. Service providers. d. Other relevant entities or individuals. 13. Consulting with collaterals, with clients' permission, with the goal of improving the individuals' outcomes while assisting them in addressing their goals. 14. Taking the lead role when collaborating with service providers in a coordinated effort to ensure continuity of care for the individual. 15. Preparing and maintaining consumer records in accordance with departmental procedures. 16. Developing other services to meet clients' needs when no appropriate services exists, or when existing services are inadequate. 17. Reporting to supervisor/manager/director for all emergencies and other concerns and work toward a resolution. 18. Other duties as assigned to meet the needs of the consumers and department. 19. Adhere to agencies policies and procedures. Competencies 1. Confidentiality 2. Crisis Management 3. Customer/Client Focus 4. Problem Solving/Analysis 5. Time Management 6. Communication Proficiency 7. Teamwork Orientation 8. Technical Capacity 9. Comply with all CABHS policies and procedures Qualifications Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position. 40 hours per week Workweek schedule: Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much notice as possible when such changes occur. Travel Minimal. Required Education and Experience 1. High school diploma or equivalent. 2. Work with mental health or substance use populations preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SUMMARY/OBJECTIVE: A Psychosocial Rehabilitation Specialist serves in a paraprofessional capacity as part of the crisis intervention unit. The position assists clients with paperwork related to pending admissions, discharges and post-discharge phases, and transportation of patients/clients to and from inpatient psychiatric and crisis stabilization placements; performs a backup role to the crisis worker with support and informational crisis phone contacts; assists with the coordination of the care of clients who are placed in crisis stabilization sites; and provides inperson medication deliveries, welfare checks and phone prompts to clients. This position is responsible for assisting clients to develop and implement their personal wellness goals. Essential Functions (Job Duties) For Adults: Provider of rehabilitation support recover oriented activities, interventions and skill development necessary for the individual to improve self-management of and reduce relapse to substance use, the negative effects of psychiatric or emotional symptoms that interfere with a person's daily living skills that are critical to remaining in home, school, work, and the community. Assist individual to identify a meaningful life role goal and objectives through a person-centered process. Train in coping skills to address symptoms, manage stress and reduce exposure and vulnerability to stress. Assist in identifying trauma triggers. Assist in developing healthy coping alternatives especially to anger and challenging situations. Encourage personal autonomy through stress management skills, recognition and coping with mental health symptoms. Encourage development of ways to manage free time. Assist in navigation of transportation. Guide in understanding and managing chronic medical conditions. Engage in further development of health social skills. Educate in wellness activities. Teach and Strengthen daily living skills. Encourage development of financial management strategies. Assist in pursuing, securing, and retaining, integrated, competitive employment as identified related to a chosen life role. Assess on-going progress toward recovery and functional skill development. Maintain all required documentation in a timely manner. Communicate and report to Supervisor. Actively participate in timely completion of assigned trainings. Manages a caseload of clients to establish and implement individual health and wellness plans. Assist to establish a wellness support system outside of the PRS For Children: Consulting with collaterals, with the client's permission, towards the end of improving client outcomes while assisting them in addressing their goals. Provide psycho education with the goal to restore and support community tenure and avoid more restrictive placements, enhance personal relationships, establish support networks, increase community awareness, develop coping strategies toward effective functioning in all relevant environments. Teach and strengthen daily living skills to assist with self-management and reduction of the effects of psychiatric emotional, physical developmental or substance challenges. Assist in developing wellness skills. Support personal autonomy skill development. Enrich personal skills. Develop health skills. Identification of personal interests and hobbies. Assess on-going progress toward recovery and functional skill development. Maintain all required documentation in a timely manner. Communicate and report to Supervisor. Actively participate in timely completion of assigned trainings. Manages a caseload of clients to establish and implement individual health and wellness plans. Assist to establish a wellness support system outside of the PRS Qualifications Competencies Communication Organization Crisis Management/Composure Time Management Confidentiality Ethical Conduct Maintaining certifications as needed/required (ie-personal training certification if applicable) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work There are full time, part time and relief positions available. Workweek schedule is Monday through Friday, and weekends (Saturday and Sunda). Day and evening shifts available. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Frequent. Area of coverage: North Country Region. Must have a clean, valid driver's license Required Education and Experience For Adults: High school diploma or equivalent and a least 1 year of experience working with individuals with substance use disorders and/or serious mental illness OR bachelor's degree and 1 year relevant experience. For Children: High school diploma or equivalent and at least 3 years of relevant experience working with children involved with mental health, addiction and/or foster care. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: Peer Support services are peer-delivered services with a rehabilitation and recovery focus. They are designed to promote skills for coping with and managing behavioral health symptoms while facilitating the utilization of natural resources and the enhancement of recovery-oriented principles (e.g. hope and self-efficacy, and community living skills). Peer support uses trauma-informed, non-clinical assistance to achieve long-term recovery from a behavioral health disorder. Activities included must be intended to achieve the identified goals or objectives as set forth in the individuals/families individualized service plan, which delineates specific goals that are flexibly tailored to the participant(s) and attempt to utilize community and natural supports. The intent of these activities is to assist individuals and/or their families in initiating recovery, maintaining recovery, and enhancing the quality of personal and family life in long-term recovery. Essential Functions (Job Duties) There are 6 categories of peer-support components. Any of the below services can be provided either individually or combined as the care/service plan indicates their need. They include: Advocacy: Assistance seeking and obtaining benefits and entitlements, food, shelter, permanent housing. Assisting recipients in participating in shared decision making. Use Peer Bridgers to assist with linkages to and systems navigation within behavioral health and allied human services systems to access appropriate care. Benefits advisement and planning. Development of psychiatric advance directives (PAD). Assistance advocating for self-directed services. Outreach and Engagement: Companionship and modeling of recovery lifestyle, including participation in recovery activities that might be beyond the scope of treatment providers (e.g., coffee/tea at a coffee shop, attending a court date, attending an appointment, attending or participating in a recovery celebration event or wellness activity). Raising the awareness of existing services, pathways to recovery and helping a person to remove barriers that exist for access to them. Interim visits with individuals and/or their families after discharge from Hospital Emergency Rooms, Detox Units or Inpatient Psychiatric Units to facilitate community tenure and increased readiness while waiting for the first post-discharge visit with a community based mental health provider, treatment provider or appropriate system of care. “Outreach” is a face-to-face service with a patient and/or their family provided by clinical staff or a peer advocate for the purpose of increasing motivation to participate in clinically indicated treatment for chemical dependence. Individuals and/or families identified for this intervention must be current patients who have failed to appear for sessions at the program and are judged to be at risk for prematurely discontinuing treatment or persons transitioning from another Office-certified program. Self-help Tools: Assist selecting and utilizing self-directed recovery tools such as Relapse Prevention Planning. Assist selecting and utilizing the things that bring a sense of passion, purpose and meaning into his/her life and coaching the person as they identify barriers to engaging in these activities. Assist individuals to help connect to natural supports that enhance the quality and security of life Connecting individuals to “warm lines.” Connections to self-help groups in the community. Peer Recovery Supports and Peer Counseling: Recovery education and counseling for individuals and their family members. One to one peer support. Person centered goal planning that incorporates life areas such as community connectedness, physical wellness, spirituality, employment, self-help. Assisting with skills development that guides people towards a more independent life. Individuals in continuing care may receive counseling or peer services once per month. Learning and practicing new skills. Helping peers self-monitor their progress. Modeling effective coping skills. Transitional Supports: Bridging from jail or prison to an individual's/family's home (note: that peer supports while in Jail are not Medicaid reimbursable). Bridging from institutions (e.g. inpatient or residential facilities) to an individual's/family's home (note: that peer supports while in an institution are not Medicaid reimbursable). Bridging from general hospitals to an individual's/family's home. Bridging from an individual's/family's home to the community. Arrangements for appropriate services (appointment dates, contact names, and numbers, etc.) are discussed and made with the individual/family, their significant others and/or family prior to the planned discharge date. Documentation of this information will be included in the individual's/family's case record. Where an individual and/or family is going from a bedded service to another service, a warm hand-off or peer service is considered where possible. Pre-crisis and Crisis Support Services: Providing companionship when an individual or family in an emergency room or crisis unit or preparing to be admitted to detox, residential or other service to provide non-clinical support. Providing peer support in the individual's/family's home or in the community to support them before a crisis or relapse. Developing crisis diversion plans or relapse prevention plans. Qualifications Competencies Communication Organization Crisis Management/Composure Time Management Confidentiality Ethical Conduct Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a part-time/full-time position. Workweek schedule: Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Frequent. Area of coverage: North Country Region. Required Education and Experience High school diploma or equivalent. “Lived” / relevant experience. Clean driving record for 3 years is required. Must maintain certification requirements Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

SUMMARY/OBJECTIVE: Direct Support Professional - Self Direction provides individualized services and supports to people who receive Self-directed services through their budget. 1. Provide person focused supports to people as outlined in his/her Life Plan. 2. Participate in the development of the Habilitation Plan and Valued outcomes as written by the Broker. 3. Provide support for Valued Outcomes as written by the Broker in the Staff action plan. 4. Participate in circle of support meetings. Promote teamwork by maintaining open and positive communication. 5. Use the Code of Ethics and Core Competencies at all times while supporting each person, interacting with the public, and communicating with a person's family or Circle of Support. 6. Assist people with all aspects of personal care using appropriate level of privacy. 7. Assist people with daily living skills. 8. Assist with lifting, transferring and positioning when necessary. 9. Communicate information to Broker and Fiscal Intermediary as needed. 10. Ensure safety of people by providing the prescribed level of supervision and safeguards at all times. 11. Contemporaneously and accurately, document service delivery as per policy and procedure manual. 12. Maintain expected standards of productivity. 13. Assist with ensuring the person is able to manage self-directed budget. 14. Demonstrate flexibility with scheduling. 15. Protect each person's confidentiality. 16. Participate in required trainings. 17. Professionally represent Citizen Advocates, Inc. with families, other organizations and the community as a whole. 18. Follow program policy and procedure manual as written. Competencies 1. Confidentiality 2. Putting individuals first 3. Building and Maintaining Positive Relationships 4. Demonstrating Professionalism 5. Supporting Good Health 6. Supporting Safety 7. Justice, fairness and equity 8. Advocacy Position Type/Expected Hours of Work This is a full-time/part time/relief position. Workweek schedule: VARIES Hours of work: ____ a.m. to ____ p.m. (VARIES) Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Travel will be based on needs of person being supported. Qualifications Required Education and Experience One year of experience working with people with developmental disabilities preferred Other candidates will be considered based on the recommendation of the person receiving the services Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

The Clinical Senior Manager is a key leadership role responsible for the clinical and operational oversight of the Children's Community Residence, a highly structured, trauma-informed program serving youth with serious emotional disturbances. This position ensures the delivery of high-quality, person-centered care in accordance with OMH regulations, agency standards, and best clinical practices. The Clinical Senior Manager provides direct supervision to the Program Manager and care team, leads interdisciplinary service planning, and maintains a therapeutic milieu that promotes safety, healing, and resiliency. In addition to supervising program operations, the Clinical Program Supervisor delivers direct clinical services to residents, facilitates robust family engagement, and drives cross-system collaboration with schools, behavioral health providers, and community stakeholders to ensure seamless care coordination and positive outcomes. This role is central to fostering a culture of accountability, excellence, and continuous improvement across the residence. Essential Functions (Job Duties): Serve as the clinical lead for the 594 Youth Community Residence, ensuring the delivery of trauma-informed, person-centered, and strength-based care in accordance with OMH standards and regulatory requirements. Provide direct clinical services to youth, including treatment planning, therapeutic interventions, crisis support, and the development of coping skills, emotional regulation, and social functioning. Conduct clinical assessments, including psychosocial evaluations, risk assessments, and safety planning. Guide, review, and approve Individualized Action Plans (IAPs) in collaboration with the youth, families, treatment team, and the Treatment Team Leader. Participate in referral screenings, admissions, service planning meetings, discharge planning sessions, and interdisciplinary case conferences. Foster family engagement throughout treatment, including in planning, visitation, and discharge processes. Serve as a liaison with outpatient providers, and family supports to coordinate wraparound care. Oversee incident reporting, ensuring thorough documentation and clinically informed follow-up in collaboration with the Program Manager. Ensure timely and accurate service documentation, data reporting, and clinical records. Responsible for ensuring all clinical documentation meets OMH regulatory requirements. Participate in OMH certification reviews, agency audits, and internal quality improvement initiatives. Provide clinical training, coaching, and consultation to residential staff on trauma-informed care, behavioral interventions, mental health symptoms, and boundaries. Support Residence Counselors in managing youth with complex needs and implementing therapeutic strategies. Oversee the implementation of daily routines, milieu programming, and therapeutic interventions consistent with the treatment model. Promote a culture of accountability, collaboration, and continuous improvement within the team. Evaluate workflow, data, and performance metrics to inform decisions, maximize efficiency, and ensure quality care. Analyze trends and outcomes to improve the effectiveness of clinical and operational functions. Represent the program in community and interagency meetings and collaborate with internal/external partners to strengthen relationships, referrals, and community presence. Maintain a commitment to excellence in customer service, as reflected by feedback from youth, families, staff, and external stakeholders. Supervisory Responsibilities: Supervise Program Manager and Care Teams. Qualifications Required Education and Experience: Master's degree in social work or mental health from an accredited school. Licensure required 3+ years of experience Experience with OMH programs preferred Additional Requirements: N/A Position Type/Expected Hours of Work: Type: Full Time Hours of Work: 40 Work Week Schedule: Monday - Friday Hours of Work: 10:00 a.m. to 6:30 p.m. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment. Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

SUMMARY/OBJECTIVE: The Administrative Assistant will demonstrate versatility and organizational skill in performing a variety of administrative tasks in accordance with established procedures, and as directed by their supervisor. This position will reinforce positive communication & company values to ensure a successful, viable administrative program. Essential Functions (Job Duties) Type letters, reports, statements minutes of meetings agendas, etc. as necessary, file and distribute correspondence as directed. Answer telephones, make appointments, run errands, take, and deliver messages etc. as directed. Follow all established safety procedures and precautions when operating equipment. Ensure outgoing mail is ready for pick up at the designated time and prepare mail statements, letters and/or other correspondence to residents, guardians, etc. Sort, distribute and route mail. File incident/accident reports in accordance with established policies. Perform duties related to purchasing as requested. Maintain files and other records as directed. Schedule and arrange for meetings, conferences, staffing etc. Compose and prepare routine correspondence for signature. Manage maintenance and equipment for the facility as directed. Ensure facility supplies have been ordered and are in supply per inventory needs. Maintain confidentiality of all pertinent resident, staff, and management information. Report complaints and grievances to the proper individual as necessary. Release information in accordance with established policies and procedures. Assume the administrative authority, responsibility, and accountability of perming managerial functions. Perform clerical financial duties as directed. Maintain employee records as directed. Perform other related administrative tasks that may become necessary to meet the needs of the facility. Attend relevant meetings as requested by leadership taking minutes as needed. Qualifications Competencies Communication skills Writing skills Multi-tasking skills Confidentiality Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position. Workweek schedule: Monday through Friday. Hours of work: 8 a.m. to 4:30 p.m. Please note - hours may be subject to change based on department need. Required Education and Experience High school diploma or GED. One year of experience with secretarial duties, financial management and office and staff management preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Summary/Objective: The Outpatient Paraprofessional Team Lead plays a critical role in supporting our CCBHC model by providing direct supervision, structure, and guidance to the paraprofessional team-including PRS, Peers, and TCM staff. This position ensures that paraprofessional services are delivered consistently, with high quality, and in alignment with CCBHC requirements for care coordination, person-centered planning, and whole-person support. The Team Lead provides both administrative oversight and clinical support to staff while also carrying a small caseload to remain engaged in service delivery and maintain a strong understanding of workflow and patient needs. In addition to supervisory responsibilities, the Paraprofessional Team Lead provides PRS services designed to restore, support, and develop the skills necessary for individuals to succeed in community living. These services promote social, emotional, behavioral, and educational functioning; support inclusion and integration; and help individuals pursue their personal goals. Interventions are hands-on and goal-oriented, focusing on developing Personal and Community Competence while supporting individuals toward minimal reliance on ongoing professional intervention. The Team Lead ensures that all paraprofessional interventions are implemented according to the individual's person-centered treatment plan, documented accurately, and coordinated with the broader care team-including clinicians, nursing, care management, and medical staff. This role is essential to maintaining high-quality psychiatric rehabilitation services; reducing barriers to engagement; enhancing care coordination; and supporting timely follow-up, risk mitigation processes, and CCBHC-aligned outcomes. The Paraprofessional Team Lead helps create consistency across locations, elevates the standard of care, and strengthens our ability to support individuals in achieving stability, independence, and meaningful community participation. Essential Functions (Job Duties): Lead Role: Provides daily direction and communication to employees. Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers. Provides performance feedback and coaching on a regular basis to each team member. Is available for employees who experience work and/or personal problems providing appropriate coaching, direction, and resolution. Ensures employees have appropriate training and other resources to perform their jobs. In collaboration with their supervisor, responds to and resolves employee relations issues expressed by team members. Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level. Assists the Outpatient Associate Directors with daily operations and oversite of paraprofessional team. Ensures job duties and expectations of paraprofessional team are being performed at their highest level and tracking Key Performance Indicators on a regular and ongoing basis. Works as a member/leader of special or ongoing projects that are important to Behavioral Health. Establishes work procedures and processes that support the company and departmental standards, procedures, and strategic directives Uses appropriate judgement in upward communication regarding department and employee concerns. For Adults: Provider of rehabilitation support recover oriented activities, interventions and skill development necessary for the individual to improve self-management of and reduce relapse to substance use, the negative effects of psychiatric or emotional symptoms that interfere with a person's daily living skills that are critical to remaining in home, school, work, and the community. Assist individual to identify a meaningful life role goal and objectives through a person-centered process. Train in coping skills to address symptoms, manage stress and reduce exposure and vulnerability to stress. Assist in identifying trauma triggers. Assist in developing healthy coping alternatives especially to anger and challenging situations. Encourage personal autonomy through stress management skills, recognition and coping with mental health symptoms. Encourage development of ways to manage free time. Assist in navigation of transportation. Guide in understanding and managing chronic medical conditions. Engage in further development of health social skills. Educate in wellness activities. Teach and strengthen daily living skills. Encourage development of financial management strategies. Assist in pursuing, securing, and retaining, integrated, competitive employment as identified related to a chosen life role. Assess on-going progress toward recovery and functional skill development. Maintain all required documentation in a timely manner. Communicate and report to Supervisor. Actively participate in timely completion of assigned trainings. For Children: Consulting with collaterals, with the client's permission, toward the end of improving client outcomes while assisting them in addressing their goals. Provide psycho education with the goal to restore and support community tenure and avoid more restrictive placements, enhance personal relationships, establish support networks, increase community awareness, develop coping strategies toward effective functioning in all relevant environments. Teach and strengthen daily living skills to assist with self-management and reduction of the effects of psychiatric emotional, physical developmental or substance challenges. Assist in developing wellness skills. Support personal autonomy skill development. Enrich personal skills. Develop health skills. Identification of personal interests and hobbies. Assess on-going progress toward recovery and functional skill development. Maintain all required documentation in a timely manner. Communicate and report to Supervisor. Actively participate in timely completion of assigned trainings. Supervisory Responsibilities: The Outpatient Paraprofessional Team Lead will be responsible for providing administrative and clinical support to all paraprofessional roles: Psychiatric Rehabilitative Services, Peer Support Services, and Targeted Case Management Services. The Outpatient Paraprofessional Team Lead will provide supervision to paraprofessional staff across all outpatient behavioral health locations. Qualifications Competencies: Competency Level: Direct Care Competency Proficient Level Communication Advanced Organization Competent Time Management Competent Teamwork Advanced Leadership Advanced Ethical Conduct Advanced Confidentiality Competent Required Education and Experience: Must be 18 years of age and have a High School Diploma, with 1-3 years of relevant experience working with adults and children with substance use or mental health conditions OR a Bachelor's degree in a relevant human services field. Additional Requirements: Travel between clinic locations as assigned to provide on-site supervision, coaching, and support to paraprofessional staff, ensuring consistent expectations, workflows, and service quality across all CCBHC sites. Travel within the community as needed to support patient services, including home-based support, community linkage, care coordination, engagement outreach, and other activities necessary to advance person-centered treatment goals. Position Type/Expected Hours of Work Type: Full Time Hours of Work: 40 Work Week Schedule: Monday - Friday Hours of Work: 8:00 a.m. to 4:30 p.m. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment. Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

SUMMARY/OBJECTIVE: Drive company vehicles when needed on assigned routes. Vehicles withing your license class of a class C (up to 12 passenger or more). Operate wheelchair lift safely. Make sure all paperwork regarding the transportation department are filled out properly and completely. Must be able to pass drug screening. Maintain a clean driving record. Essential Functions (Job Duties) • Pick up and deliver passengers on assigned route. • Follows direction to ensure that vehicles are kept clean and safe. Follow PO list for vehicles. Notify the service department when due. Wash and detail vehicles when needed. • Pre-trip inspections before every trip. Fill out pre-trip inspection form and summit to the transportation department when completed. • Needs to be prepared for changing bus schedules reported by immediate supervisor or other management as required. • Some duties in this class may need to be perform under periodically disagreeable working conditions, including working outside, at times in inclement weather. • Meet 19A requirements. Competencies • Confidence • Self-Motivation • Attention to safety/detail • Strong Mathematics • Ability to follow instructions • Handles constructive criticism well • Communication skills Qualifications Position Type/Expected Hours of Work This is a full-time/part time position. Workweek schedule: Monday through Friday. Hours of work: ____ a.m. to ____ p.m. Hours and schedules may vary depending on bus run need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Must travel to job sites throughout the agency, using company vehicle Required Education and Experience 1. High school diploma or GED 2. Three years of experience with CDL Class C (minimum) 3. Maintain company requirements for driving agency vehicles and POVs 4. Possession of a valid New York Class C Driver's License. Must be able to pass a DOT drug screening. Maintain a clean driving record, meet requirements to enroll in 19-A 5. Knowledge of: Wheelchair lift operations, tie-downs for wheelchairs. 6. Ability to: prepare estimates of time, and route if schedule should change, notify families/care givers of any and all changes in times of arrival and departure and give assistance to others as required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

A Residence Counselor works at the Children's Community Residence, known as the Adirondack Youth Lodge (AYL). Where they offer a temporary, safe place for youth to live with supervision, structure, skill building and behavior support. Ensures individuals' health, safety and welfare, enhances the quality of individuals' lives, and supports community inclusion. Essential Functions (Job Duties): Ultimate responsibility for client programming and care: Identification of strengths and unmet needs of youth. Skill Building - daily living skills, independent living skills, socialization, supportive counseling (unlicensed), educational and vocational support, family support, physical health support, recreational activities/hobbies. Coordinate wraparound service planning with community-based partners. Ensure adequate food, shelter and clothing is available for each youth. Report nursing or medical concerns to the house RN and supervisor and follow recommendations as appropriate. Provide individual assessment and instruction to youth in daily living skills. Prepare meals, involving youth in preparation. Intervene and assist in crisis situations, accessing appropriate resources as needed. Provide support for community outings, including transportation. Monitor and dispense medications and adhere to physician's orders. Provide programming as documented in the service/treatment plan. Communicate programming information to service providers and supervisor as needed. Ensure staffing ratios are always met. Demonstrate cultural beliefs in daily interactions. Always utilize the least restrictive prompting. Participate in staff, team, and residence meetings. Attend appropriate training in accordance with the agency's personnel policies and maintain required certifications. Perform any related duties as assigned. Complete timely and accurate documentation as required: Contemporaneously and accurately document programming as per policy and procedure manual. Accurately document client care and medical information as prescribed. Miscellaneous: Assist with residence cleanliness and upkeep as instructed. • Follow universal precautions protocols. Demonstrate flexibility with scheduling. Protect client confidentiality. Professionally represent Citizen Advocates, Inc. with families, other organizations and the community. Follow program policy and procedure manual as written Qualifications Required Education and Experience: High school diploma or GED with one year experience working with people with developmental disabilities/mental health needs. Additional Requirements: N/A Position Type/Expected Hours of Work Type: Full Time / Part Time / Relief Hours of Work: Work Week Schedule: The AYL is a 24-hour operation, 7 days per week. Schedule determined by supervisor to meet location/departmental needs. Hours of Work: a.m. to p.m. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employees are required to maintain training, licenses, and certifications per regulatory and agency requirements. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment. Citizen Advocates is an Equal Employments Opportunity/Affirmative Action Employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

SUMMARY/OBJECTIVE: The Licensed Practical Nurse will be clinically competent while delivering care to individuals we support utilizing the nursing process of collecting clinical data, planning, intervention, implementation and evaluation. LPNs will effectively interact with clients, significant others and other health team members while maintaining all standards of professional nursing. Essential Functions (Job Duties) Observe the client: Collect and document the client's current health status and medical history. Follow orders from doctor, including but not limited to medication and injection administration Demonstrate necessary skills and knowledge to provide care for clients according to policy, procedure and division/unit specific competencies. Assume accountability and responsibility for the care of the patients within a range of settings according to each patient's needs Comply with specific system/division/unit policy and procedure concerning safety. Comply with Office of Mental Health (OMH), Office of Alcohol and Substance Abuse Services (OASAS), Office of Persons with Development Disabilities (OPWDD) New York State and Federal regulations, laws and ethical guidelines. Competencies Client Focus Teamwork Orientation Problem Solving/Analysis Communication Proficiency Learning Orientation Ethical Conduct Stress Management/Composure Confidentiality Qualifications Position Type/Expected Hours of Work Workweek schedule: Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Based on need of location/department Required Education and Experience Graduate of an accredited LPN program and New York State licensure required. Continuing professional education required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

SUMMARY/OBJECTIVE: The Associate Director, Behavioral Health will report to the Director of Behavioral Health, Adirondack Region, or Seaway Valley. The Associate Director will have oversight for all current business and clinical functions within the assigned Behavioral Health Urgent Care (BHUC), serving as a leader and role-model. The Associate Director also serves as a member of the Behavioral Health leadership team - collaborating on organizational business issues, communicating appropriate messages, and supporting and driving organizational initiatives. Responsible for implementing innovative and profitable clinical models. Essential Functions (Job Duties) Oversees the activities of Team Leads and Managers to ensure appropriate staff are hired and onboarded effectively and receive ongoing supervision, training, and performance appraisals. Collaborates with nursing and clinical leadership to monitor and support the provision of high-quality services. Continuously identifies and implements strategies to maximize efficiency, productivity, and resource allocation, including regular reviews of productivity, quality, and compliance data. Ensures that prescriber and clinician caseloads are continuously maximized. Ensures all compliance measures are met including overseeing documenting incident occurrence reports, preparing for and completing clinic/BHUC audits/reviews/surveys, and maintaining all safety precautions, as well as collaborating with compliance leadership. Responds promptly and effectively to client and provider concerns. Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service. Drives improvement efforts through effective staff and provider involvement, project management, and communication. Implements changes and keeps staff and providers up to date with clear and concise communications. Ensures all financial management procedures are followed. Develops, implements and documents policies, procedures, and protocols that ensure compliance with all internal policies and external regulations. Ensures excellent customer service levels as measured by patient, staff, and provider satisfaction surveys. Drives clinical excellence and the development of best practice models to ensure teams are providing exceptional care. Monitors the upkeep of interior and exterior areas, signage, overall clinic/BHUC appearance, and key control and alarm codes, and collaborates with shared services to communicate when assistance is needed. Ensures timely submission of reports, accounts payable documentation, payroll, and other materials required to support effective department operations. Participates in inter-departmental meetings and serves as liaison to outside organizations. Participates in a wide variety of related projects and other duties in support of efficient department operations. Provides Associate Director coverage at other facilities in the assigned region when needed. Responds to urgent after-hours staff inquiries or identifies another Associate Director to provide after-hours support. Qualifications Competencies Experience providing effective leadership to physicians and providers Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources Ability to adapt quickly in a fast-paced environment Strong customer service orientation and the ability to effectively address concerns and resource problems in a timely, win-win manner Strong human resource management skills Proficiency in computer software applications Excellent verbal/written communication and presentation skills Strong analytical and problem-solving skills. High attention to detail, accuracy, and follow through Ability to establish and maintain positive relationships with staff, physicians, clients, and referring offices Displays courtesy and helpfulness when interacting with all internal and external customers Ability to promote a team atmosphere of trust and professionalism Ability to show strong personal initiative and take ownership over work results Understands the business and responds to all related issues, concerns, and problems Ability to go above and beyond to achieve goals and flexibility to adjust to multiple demands and shifting priorities Ability to master and enforce program regulations, including OMH, OASAS, and OPWDD Position Type/Expected Hours of Work This is a full-time position. Workweek schedule: Monday through Friday. Hours of work: 8 a.m. to 5 p.m. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Travel will be as needed between different locations to successfully execute job duties. Travel will be up to 50% of job time. Required Education and Experience Bachelor's degree in social work/mental health, health and human services, business administration, or public health with 5+ years of experience, 2+ of which is in a supervisory capacity required. Master's degree is preferred. Experience with OMH, OASAS, OPWDD, and DOH regulations and programs required. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

Our Mission and Vision are supported by a foundation of excellence SUMMARY/OBJECTIVE: It is the Program Writer's responsibility to ensure that all daily and monthly notes are done accurately and timely for billing purposes according to regulation, the Program Writer writes and implements person centered staff action plans, audits and approves daily notes. The Program writer writes a monthly summary note on each person on their case load. Program Writers monitor progress with plans and update as needed, attend all life plan meetings, and represent the person being served. Essential Functions (Job Duties) Conduct audits on daily notes to ensure billing requirements are met. Approve notes that are acceptable for billing in Medisked. Train/monitor staff on daily data collection and staff action plans in place. Attend Life Plan/admission discharge, Special ITT meetings and create meeting minutes from these meetings. Print and file life plan meeting minutes. Complete monthly notes of the daily data collected. Create Person Centered Staff Action Plans and residential Individual Plans of Protective Oversight based on each individuals' likes/dislikes and needs. Monthly observations two times per month/document the observation. Monitor outcomes through staff action plans, objectives, and assessments. Participate in bi-monthly staff meetings and other required meetings with staff. • Record all relevant information in appropriate section of Communication Log. Ensures residents' rights are respected. Coordinate admission/discharge meetings. Provide supports to assist each individual with environmental and personal demands. Ensure staff minimums are always being met. Complete Medication Certification course. Ensure that all regulations are followed. Attend all mandatory training. Upload needed documents into Medisked. Print all signed and approved Staff action plans and file them in the black file with the signature page. Print all signed monthly notes and file them in the black file. Print all life plans and file them in the black file. Coordinate community outings for each person serve. Report any accidents, illnesses, untoward incidents or any other unusual circumstances or behavior to the Team Manager and record the same in accordance with the policy and regulations. Attend behavioral health appointments. Other duties as assigned. Qualifications Competencies Excellent written and oral communication skills. Ability to work independently with minimum supervision. Good professional judgement in decision making. Ability to use specialized individual adaptive equipment. Confidentiality. Computer skills. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work This is a full-time position. Work week schedule: Monday through Friday. Hours of work: 8:00 a.m. to 4:30 p.m. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Staff will be expected to travel within the programs they are responsible for. There may be times staff are asked to travel for trainings to help out at another site out of the county. If this were to occur staff can submit for mileage from their work site to the destination and back to their work site. Required Education and Experience High School diploma and at least 2 years' experience working with individuals with developmental disabilities. Or An associate degree in related field preferred with one year of experience working with individuals with developmental disabilities. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Ready to make a difference in your community? Join Citizen Advocates and bring your skills, compassion and dedication to a team that values patient-centered care and professional growth. Full-time RNs enjoy an additional $6,000 in your first year! Generous paid time off, comprehensive health benefits and more 4-6 weeks of paid, on-the-job training and mentoring. Qualifications Competencies Client Focus Teamwork Orientation Problem Solving/Analysis Communication Proficiency Learning Orientation Ethical Conduct Stress Management/Composure Confidentiality The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel based on need of location/department. Required Education and Experience: Registered Nurse degree with a valid New York State RN license Continuing professional education required One (1) year experience in mental health field preferred Citizen Advocates is an Equal Employment Opportunity / Affirmative Action Employer.

SUMMARY/OBJECTIVE: Citizen Advocates, Inc., Health Operations is growing and seeking motivated clinicians to join our dynamic team at our cutting edge, co-occurring Community Mental Health Center serving beautiful Northern NY. Citizen Advocates, Inc., Health Operations is the fastest growing provider of treatment for mental health and substance use disorders in the north country. We provide the full range of behavioral health clinical services including comprehensive assessments, crisis intervention, and same day services to individuals, groups, and families. Supervision toward obtaining clinical social work licensure will be provided. Citizen Advocates Inc. provides numerous opportunities for growth and advancement. We offer a highly competitive salary and benefits package. Federal student loan repayment program is available to eligible staff. LCSW, LMSW or LMHC preferred. Qualifications Required Education and Experience: Master's degree in social work or mental health from an accredited school. Licensed eligible. If licensed, required to track and maintain status of professional licensure. Continuing professional education required Experience working with mental health and substance use population is preferred.

SUMMARY/OBJECTIVE: The CSR is a multi-function position. This important position represents Citizen Advocates first contact with our clients. All CSR's will greet each client in a professional and friendly manner. CSR's will help in maintaining clinic operations with a focus on front window check in/out and all related customer support activities. Essential Functions (Job Duties) 1. Conduct all intake activities for clients presenting at window, per intake procedures. Always verify and update information as applicable. 2. Refer client to insurance CSR as appropriate. 3. Responsible for entering all data into Netsmart immediately and accurately. 4. Collect any co pay due for that day's service as well as any outstanding balances in accordance with agency policies and procedures for fee schedules and collection. Log this amount on the deposit tracking sheet. 5. Open new screenings in Netsmart for all new clients. 6. Responsible for indicating client arrival on HER. 7. General continuous observation of waiting room for safety and environment. 8. Schedule all follow up appointments in accordance with clinician recommendation, ensuring clients are receiving no more than recommended appointments in advance. 9. Refill the supply of new client paperwork packets. 10. Process clinician work order requests, if applicable. 11. Follow all federal and state confidentiality laws re: HIPAA and CFR42. 12. Maintain clean equipment and uncluttered, safe, functional and effective work area. 13. Triage all incoming calls immediately and evaluate if crisis or standard call. Transfer call when appropriate to correct department or begin the process of helping caller with need (such as scheduling/intake process etc.). 14. Assist with continual review of the schedule to back fill and work the therapist need sooner list. 15. Complete all training required (Relias website) to perform any CSR duties. 16. Develop and maintain constructive and cooperative working relationships with all CABHS staff. 17. Transfer phones at end of shift to answering service (Malone/Saranac Lake clinic) providing accurate information to call center each night, if applicable. 18. Prepare daily deposit. 19. Scanning and attaching documents into Netsmart. 20. Assist in all other customer support duties as needed or directed by supervisor. 21. Respond to messages with the answering service. Competencies 1. Confidentiality 2. Crisis Management 3. Customer/Client Focus 4. Problem Solving/Analysis 5. Time Management 6. Communication Proficiency 7. Teamwork Orientation 8. Technical Capacity 9. Comply with all CABHS policies and procedures EG1 Qualifications Position Type/Expected Hours of Work Part Time Hours Clinic working hours: • Malone Clinic-variable hours, hours of operation are M, W, F 8a-5p, T, Th 8a-7p • Massena Clinic-variable hours, hours of operation are M, T, W, F 8a-5p, Th 8a-7p • Saranac Lake Clinic-variable hours, hours of operation are M, Th 8a-7p, T, W, F 8a-5p • Crisis and Recovery Center- 24-hour operation. Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much notice as possible when such changes occur. Travel Occasional to frequent depending on need Required Education and Experience 1. High school diploma or equivalent. 2. Work with mental health or substance use populations preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SUMMARY/OBJECTIVE: A Team Lead trains and supervises the Direct Support Professional staff, ensures individuals' health, safety, and welfare, enhances the quality of individuals' lives, and supports community inclusion. Overall responsibility for supervising all DSPs during shift. • Organize duties to be completed during shift and delegate to staff according to ability and time. • Make decisions on unanticipated occurrences during shift. • Assist in determining when to contact nurse or administrator on call. • Schedule breaks for staff. • Provide on-site onboarding, training, and support. Ultimate responsibility for client programming and care • Assist residents with all aspects of personal care using appropriate level of privacy. • Provide first aid and nursing assistance as necessary or as requested by nurse or supervisor, reporting nursing and medical needs to a supervisor as needed. • Provide individual assessment and instruction to residents in daily living skills. • Lift, transfer and position as prescribed. • Monitor and dispense medications and adhere to physician's orders. • Provide programming as written by Program Coordinator. • Demonstrate cultural beliefs in daily interactions. • Communicate programming information to Program Coordinator and Residence Manager as needed. • Ensure staffing ratios are met at all times. • Utilize the least restrictive prompting at all times. • Follow behaviors plans and crisis management plans as written. • Participate in staff, team, and residence meetings. • Attend appropriate training in accordance with the agency's personnel policies and maintain required certifications. • Perform any related duties as assigned. Complete timely and accurate documentation as required. • Contemporaneously and accurately document programming as per policy and procedure manual. • Accurately document client care and medical information as prescribed. Miscellaneous • Assist with residence cleanliness and upkeep as instructed. • Follow universal precautions protocols. • Demonstrate flexibility with scheduling. • Protect client confidentiality. • Participate in required trainings. • Professionally represent Citizen Advocates, Inc. with families, other organizations and the community. • Follow program policy and procedure manual as written. • Demonstrate Citizen Advocates cultural beliefs and encourage a supportive workplace environment Qualifications Competencies • Confidentiality • Putting individuals first • Building and maintaining positive relationships • Professionalism • Ethical conduct • Organization • Patience Job Demands Must be able to lift fifty (50) pounds, move intermittently throughout the day, provide personal care to clients, work in stressful situations, and work in a team environment. Position Type/Expected Hours of Work This is a full-time position. Workweek schedule: Community Living is a 24-hour operation 7 days per week. Schedule determined by supervisor to meet location/departmental needs. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Travel as needed; mostly for hospital visits. Travel as far as Albany, NY. Required Education and Experience 1. High school diploma or 2. GED with three years' experience working with people with developmental disabilities/mental heath needs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

SUMMARY/OBJECTIVE: Coordinates the cleaning of contracts. Supervises cleaning of assigned accounts using proper commercial practices meeting the requirements of the contract. Bathrooms - all fixtures will be sanitized and free of dirt. Offices - must be vacuumed and dusted to ensure a clean appearance. Main areas - are to be cleaned to maintain a clean and positive environment. Floors - carpets will be vacuumed, tile floors swept and mopped, and floors with finishes maintained. Supervise crew of consumers for the purpose of cleaning janitorial accounts. Complete all paperwork to include timesheets, cleaning checklists, supply disbursement and vehicle logs. Maintain an inventory of materials and supplies To keep record of products used in assigned contracts. Order on a timely basis product or supplies needed to perform daily work assignments. Maintain equipment in proper working order. To perform or have performed routine maintenance on all janitorial equipment. Disposal of account refuse. Refuse must be collected daily and disposed of in a safe and approved manner, in accordance with agency and commercial policy. Communication. Communicate to Clean Sweep Manager, either verbally or in writing, information or observations which will impede his/her in completing his/her assignment. Maintain a safe work environment for janitorial crews To maintain work area to be in compliance with OSHA and safe janitorial practices. Competencies Confidence Strong communication, written, and computer skills Impeccable organization Goal Oriented Ability to manage time wisely Ability to maintain confidentiality Ability to treat everyone equally and respectfully Ability to give and take constructive criticism well Qualifications Position Type/Expected Hours of Work This is a Part-Time position. Workweek schedule: Monday through Friday, some weekends. Hours of work: Speak with Supervisor Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel TRAVEL TO AND FROM JOB LOCATIONS WITH AGENCY VEHICLE Required Education and Experience High school diploma and/or GED Two years of commercial janitorial services experience and Two years of supervisory experience Maintain company requirements for driving agency vehicles and POVs Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employment at Citizen Advocates is “at will”. You are free to resign at any time and for any reason sufficient to you, just as Citizen Advocates is free to terminate your employment at any time and for any reason. We do not guarantee continued or permanent employment.

SUMMARY/OBJECTIVE: A Psychosocial Rehabilitation Specialist serves in a paraprofessional capacity as part of the crisis intervention unit. The position assists clients with paperwork related to pending admissions, discharges and post-discharge phases, and transportation of patients/clients to and from inpatient psychiatric and crisis stabilization placements; performs a backup role to the crisis worker with support and informational crisis phone contacts; assists with the coordination of the care of clients who are placed in crisis stabilization sites; and provides inperson medication deliveries, welfare checks and phone prompts to clients. This position is responsible for assisting clients to develop and implement their personal wellness goals. Essential Functions (Job Duties) For Adults: Provider of rehabilitation support recover oriented activities, interventions and skill development necessary for the individual to improve self-management of and reduce relapse to substance use, the negative effects of psychiatric or emotional symptoms that interfere with a person's daily living skills that are critical to remaining in home, school, work, and the community. Assist individual to identify a meaningful life role goal and objectives through a person-centered process. Train in coping skills to address symptoms, manage stress and reduce exposure and vulnerability to stress. Assist in identifying trauma triggers. Assist in developing healthy coping alternatives especially to anger and challenging situations. Encourage personal autonomy through stress management skills, recognition and coping with mental health symptoms. Encourage development of ways to manage free time. Assist in navigation of transportation. Guide in understanding and managing chronic medical conditions. Engage in further development of health social skills. Educate in wellness activities. Teach and Strengthen daily living skills. Encourage development of financial management strategies. Assist in pursuing, securing, and retaining, integrated, competitive employment as identified related to a chosen life role. Assess on-going progress toward recovery and functional skill development. Maintain all required documentation in a timely manner. Communicate and report to Supervisor. Actively participate in timely completion of assigned trainings. Manages a caseload of clients to establish and implement individual health and wellness plans. Assist to establish a wellness support system outside of the PRS For Children: Consulting with collaterals, with the client's permission, towards the end of improving client outcomes while assisting them in addressing their goals. Provide psycho education with the goal to restore and support community tenure and avoid more restrictive placements, enhance personal relationships, establish support networks, increase community awareness, develop coping strategies toward effective functioning in all relevant environments. Teach and strengthen daily living skills to assist with self-management and reduction of the effects of psychiatric emotional, physical developmental or substance challenges. Assist in developing wellness skills. Support personal autonomy skill development. Enrich personal skills. Develop health skills. Identification of personal interests and hobbies. Assess on-going progress toward recovery and functional skill development. Maintain all required documentation in a timely manner. Communicate and report to Supervisor. Actively participate in timely completion of assigned trainings. Manages a caseload of clients to establish and implement individual health and wellness plans. Assist to establish a wellness support system outside of the PRS EG1 Qualifications Competencies Communication Organization Crisis Management/Composure Time Management Confidentiality Ethical Conduct Maintaining certifications as needed/required (ie-personal training certification if applicable) The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position Type/Expected Hours of Work There are full time, part time and relief positions available. Workweek schedule is Monday through Friday, and weekends (Saturday and Sunda). Day and evening shifts available. Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel Frequent. Area of coverage: North Country Region. Must have a clean, valid driver's license Required Education and Experience For Adults: High school diploma or equivalent and a least 1 year of experience working with individuals with substance use disorders and/or serious mental illness OR bachelor's degree and 1 year relevant experience. For Children: High school diploma or equivalent and at least 3 years of relevant experience working with children involved with mental health, addiction and/or foster care. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Join our expanding team at Citizen Advocates' Malone Behavioral Health Urgent Care Center and potentially earn an extra $6,000 in the first year! Be part of a team committed to reducing health disparities and breaking down stigma in mental health care. $10 per hour shift differential for 4 p.m. - 7 a.m. Generous paid time off, comprehensive health benefits and more 4-6 weeks of paid, on-the-job training and mentoring HP1 Qualifications Competencies: Client Focus Teamwork Orientation Problem Solving/Analysis Communication Proficiency Learning Orientation Ethical Conduct Stress Management/Composure Confidentiality Hours and schedules may vary depending on Company need and workload. Employees will be given as much advance notice as possible when such changes occur. Travel based on need of location/department. Required Education and Experience: Registered Nurse degree with a valid New York State RN license Continuing professional education required One (1) year experience in mental health field preferred Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Citizen Advocates is an Equal Employment Opportunity / Affirmative Action Employer.