City Dispatcher Education Requirements And Courses

City dispatcher education requirements

Updated January 8, 2025

2 min read

Usually, city dispatchers don't need a college education. The most common degree for city dispatchers is bachelor's degree with 51% graduates, with only 21% city dispatcher graduates earning high school diploma. City dispatchers who decided to graduate from college often finish University of Alabama at Birmingham or Middle Tennessee State University. Some good skills to have in this position include customer locations, customer demand and customer expectations.

What education do you need to become a city dispatcher?

What degree do you need to be a city dispatcher?

The most common degree for city dispatchers is bachelor's degree, with 51% of city dispatchers earning that degree. The second and third most common degree levels are high school diploma degree at 21% and high school diploma degree at 18%.

Bachelor's, 51%

High School Diploma, 21%

Associate, 18%

Diploma, 4%

Other Degrees, 6%

What should I major in to become a city dispatcher?

You should major in business to become a city dispatcher. 38% of city dispatchers major in business. Other common majors for a city dispatcher include management and criminal justice.

Business, 38%

Management, 9%

Criminal Justice, 7%

Health Care Administration, 4%

Other Majors, 42%

Rank	Major	Percentages
1	Business	38.0%
2	Management	8.7%
3	Criminal Justice	6.5%
4	Health Care Administration	4.3%
5	General Education, Specific Areas	3.3%

Rank

Major

Percentages

Business

38.0%

Management

8.7%

Criminal Justice

6.5%

Health Care Administration

4.3%

General Education, Specific Areas

3.3%

20 best online courses for city dispatchers

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1. Airline Operations: Flight Planning and Flight Dispatch

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Airline Operations: Master the essentials of aviation - aircraft operational control and dispatch...

2. Truck Dispatcher - Working with owner operators

4.6

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Work and earn...

3. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

5. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

6. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Operational Risks Management ORM

4.3

(1,174)

Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...

8. Customer Service: 6 Keys To Exceptional Customer Service

4.6

(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

9. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

10. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

11. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

12. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

13. Customer Service Training: Dealing with Difficult Customers

4.5

(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

14. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

15. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

16. OSHA Safety Pro: Deadly Concrete Dust. Crystalline Silica.

4.4

(478)

OSHA's General, Construction, and Maritime Industries Hazard Prevention and Safety Standard...

17. The Customer: Develop Customer Centric Metrics (BITE SIZE)

(422)

To inspire good customer service behaviour, we must be able to measure customer experiences meaningfully...

18. Customer Retention: Maximise Your Profits

4.6

(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

19. OSHA Workplace Safety (General Industry 6 Hr Class)

4.5

(2,583)

Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

20. Unit Operations in Chemical Engineering

4.4

(711)

Learn the most important Unit Operations in Chemical Plants...

Average city dispatcher salary by education level

City dispatchers with a Bachelor's degree earn more than those without, at $54,694 annually. With a Associate degree, city dispatchers earn a median annual income of $53,405 compared to $47,158 for city dispatchers with an High School Diploma degree.

City dispatcher education level	City dispatcher salary
High School Diploma or Less	$47,158
Bachelor's Degree	$54,694
Some College/ Associate Degree	$53,405