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Claims service specialist education requirements

Updated January 8, 2025
2 min read
Usually, claims service specialists don't need a college education. The most common degree for claims service specialists is bachelor's degree with 48% graduates, with only 21% claims service specialist graduates earning associate degree. Claims service specialists who decided to graduate from college often finish University of Phoenix or New Mexico State University. Some good skills to have in this position include customer service, process claims and data entry.

Popular claims service specialist certifications include Certified Medical Office Manager (CMOM), Microsoft Office Specialist: Expert (Office 365 and Office 2019), or Chartered Property Casualty Underwriter (CPCU). To improve claims service specialist qualification and skills, we prepared some online courses to help in claims service specialist education paths.

What education do you need to become a claims service specialist?

What degree do you need to be a claims service specialist?

The most common degree for claims service specialists is bachelor's degree, with 48% of claims service specialists earning that degree. The second and third most common degree levels are associate degree degree at 21% and associate degree degree at 20%.
  • Bachelor's, 48%
  • Associate, 21%
  • High School Diploma, 20%
  • Diploma, 6%
  • Other Degrees, 5%

What should I major in to become a claims service specialist?

You should major in business to become a claims service specialist. 30% of claims service specialists major in business. Other common majors for a claims service specialist include psychology and criminal justice.

Best majors for claims service specialists

RankMajorPercentages
1Business30.4%
2Psychology8.8%
3Criminal Justice7.4%
4General Studies6.0%
5Communication4.8%

20 best online courses for claims service specialists

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1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Data Science for Healthcare Claims Data

udemy
4.4
(489)

Learn and practice how to transform raw healthcare claims data into valuable knowledge and actionable insights!...

4. Construction Claims Management

udemy
4.4
(511)

This Master Course will provide you with a professional claims management system for all your construction projects...

5. Contracts, Delays and Claims with Primavera P6

udemy
4.6
(737)

Learn all about Contracts, Delays & Claims along with practical Delay Analysis using Primavera P6 software...

6. Construction Claims Management - (9 PDUs)

udemy
4.3
(302)

Construction Claims Management ... Step-by-step from Definition to Submital...

7. Construction: Pricing Extension of Time Claims: Vol 1 of 2

udemy
4.5
(300)

This course provides professional training on the preparation of Quantum calculations for Extension of Time claims...

8. Construction Claims - Master Foundation Course

udemy
4.2
(649)

The perfect course for any construction professional looking to gain a firm understanding of construction claims...

9. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

10. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

11. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

12. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

13. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

14. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

15. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

16. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

17. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

18. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

19. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

20. Quantity Surveying Templates for Effective Cost Management

udemy
4.5
(345)

Quantity Surveying, Payment Application, Payment Tracker, Variation, Claim, Material Claim, Guarantees, Price Comparison...

Average claims service specialist salary by education level

Claims service specialists with a Master's degree earn more than those without, at $45,041 annually. With a Bachelor's degree, claims service specialists earn a median annual income of $43,694 compared to $40,720 for claims service specialists with an Associate degree.
Claims service specialist education levelClaims service specialist salary
Master's Degree$45,041
High School Diploma or Less$39,670
Bachelor's Degree$43,694
Some College/ Associate Degree$40,720

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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