How to hire a claims vice president

How to hire a claims vice president, step by step

Here's a step-by-step claims vice president hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a claims vice president job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new claims vice president
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you start hiring a claims vice president, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

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   Hiring the perfect claims vice president also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   This list presents claims vice president salaries for various positions.

   Type of Claims Vice President	Description	Hourly rate
   Claims Vice President	Claims adjusters, appraisers, examiners, and investigators evaluate insurance claims. They decide whether an insurance company must pay a claim, and if so, how much... Show more	$26-75
   Worker's Compensation Claims Examiner	Worker's Compensation Claims Examiners are responsible for managing the overall process of compensation claims for workers. They review accurate submission of claim documents, determine the appropriateness of compensation, and finalize the amount before authorizing payment to the respective worker... Show more	$15-40
   Medical Claims Analyst	A medical claims analyst audits or verifies medical claims in insurance companies. Medical claims analysts make sure that corporate reimbursement payments are accurate... Show more	$15-32

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Litigation
   • Claims Handling
   • Claims Operations
   • Oversight
   • Direct Reports
   • Coverage Issues
   • TPA
   • Employee Engagement
   • Claim Professionals
   • Claims Management
   • Settlement Authority
   • Medicare
   • Loss Control
   • Regulatory Compliance

   Check all skills

   Responsibilities:

   • Retain and manage outside counsel; develop and coordinate strategy for litigation; participate in alternative dispute resolution and negotiate settlements.
   • Provide management oversight of client support at offices in Indiana, Kentucky and Ohio.
   • Provide vision, oversight and direction to claims and encounter processing and claims systems configuration.
   • Work with underwriting carrier to ensure that all TPA responsibilities are being handle according to the TPA guidelines.
   • Establish and direct internal and external performance standards and procedures for use with TPA's or general agents.
   • Negotiate claims litigation, including settling lawsuits via mediation strategies.

3. Make a budget

   Including a salary range in your claims vice president job description is one of the best ways to attract top talent. A claims vice president can vary based on:

   • Location. For example, claims vice presidents' average salary in north dakota is 61% less than in new jersey.
   • Seniority. Entry-level claims vice presidents 65% less than senior-level claims vice presidents.
   • Certifications. A claims vice president with certifications usually earns a higher salary.
   • Company. Working for an established firm or a new start-up company can make a big difference in a claims vice president's salary.

   Average claims vice president salary

   $93,687yearly

   $45.04 hourly rate

   ---

   Entry-level claims vice president salary

   $55,000 yearly salary

   Updated December 16, 2025

4. Writing a claims vice president job description

   A job description for a claims vice president role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a claims vice president job description:

   Claims vice president job description example

   Berkley Human Services is focused on providing superior insurance coverage, claims handling, and risk control solutions to customers in the select niche we serve. Berkley Human Services exclusively provides insurance coverages to Human Services Organizations. Our intimate knowledge of the risk exposures and concerns of our target customers allows us to design and deliver customized, end-to-end solutions. We are passionate about serving those who serve others, and value the trust that we have earned from our many long-term customers.
   We are a member company of W.R. Berkley Corporation, a Fortune 500 holding company.
   
   The Vice President, Claims is responsible for the overall management and direction of the claims department. Equally as important, participation on the Executive Team, that establishes the strategic direction for the company and ensures the overall profitability and success of the company in the human services market
   
   Member of Executive Team
   
   + Proactive participation on Executive Team which establishes and executes the strategic direction of the company
   
   + Work closely with the CEO to discuss, evaluate, and implement strategic directions for the claims operation that supports the overall direction of the company
   
   + Establish solid relationships with other members of the Executive Team in order to improve team performance
   
   + Be able to clearly communicate strategic direction to both internal resources and outside partners and insureds
   
   Overall Management of Claims Operation
   
   + Manage a team of claims professionals by establishing clear performance metrics
   
   + Implement strong policies and procedures designed to produce the desired results
   
   + Ensure the continual professional development of claims professionals on the team by coordinating both internal and external training and development opportunities
   
   + Develop and implement claim best practices for proper and consistent claim performance, compliance and achievement of business goals
   
   + Establish clear reserving standards and ensure that those standards are continually met
   
   + Identify issues and trends in the portfolio; take appropriate and/or corrective action where necessary; communicate trends to underwriters, insureds and brokers
   
   + Identify claims with significant exposure and take a more active role coordinating a strategy for an appropriate resolution
   
   + Coordinate with underwriting on current and proposed policy language and new markets to enter
   
   + Cultivate a departmental culture that excels in communication and collaboration
   
   + Drives the development, implementation and continuous planning, organizing and leading of all claim programs, metrics, processes, results and initiatives
   
   Develop Berkley Human Services into a "Thought Leader" within the human services marketplace
   
   + Proactively establish relationships with brokers and insureds in order to maximize the competitive advantage derived from the claim's operation.
   
   + Develop and manage the reputation of BHS's claims handling in the market
   
   + Attend industry conventions and events and become a sought out thought leader on developing issues
   
   + Attend marketing, account renewal, and reinsurance meetings as appropriate in order to communicate our claims handling philosophy and leading position in this area
   
   + Instill the above philosophies into all claim's professionals at the company
   
   + Work closely with company's loss control function to provide value-added services to our insureds that reduce our exposure to loss
   
   Liaison to both internal and external partners of the company
   
   + Liaison with parent company, WR Berkley, on significant individual claims and trends identified in the overall portfolio
   
   + Communicate portfolio trends and potential solutions to underwriting and actuarial areas
   
   + Participate on quarterly performance calls with parent company in anticipation of earnings releases
   
   May perform other functions as assigned.
   
   *This role is physically located in Minneapolis, MN. Relocation assistance is available.
   
   + Bachelor's Degree required, advanced degree strongly preferred.
   
   + Minimum of 15 years of experience in Commercial Casualty Claims, with a focus on the Human Services market.
   
   + Significant experience in progressive positions demonstrating technical, operations, and management skills in the claims area.
   
   + Experience in collaborating with an executive team.
   
   + Proven ability to improve organizational effectiveness as well as retain, hire, train and develop Claims professionals.
   
   + Strong interpersonal skills, and ability to communicate and manage well at all levels of the organization essential.
   
   + High level of integrity and dependability with a strong sense of urgency and results-orientation.
   
   + Technical proficiency is required.
   
   Berkley Core Competencies
   
   Developing and Building a Team
   
   Entrepreneurial Leadership
   
   Relationship & Personal Leadership
   
   Technical & Job Effectiveness
   
   Innovation
   
   The Company is an equal employment opportunity employer.
   
   COVID-19 vaccine required unless prohibited by law.
   
   
   Street: 222 S 9th Street
   
   Industry:
   
   Insurance
   
   Seniority Level:
   
   Executive
   
   Job Functions:
   
   ManagementStrategic Planning
   
   Employment Type:
   
   Full-Time

   Copy this example

   

5. Post your job

   To find the right claims vice president for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with claims vice presidents they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit claims vice presidents who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your claims vice president job on Zippia to find and recruit claims vice president candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit claims vice presidents, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new claims vice president

   Once you've found the claims vice president candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new claims vice president. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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