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What is a client services account manager and how to become one
A client services account manager ensures that a company's clients have no reason whatsoever to stop doing business with them. The manager understands how to combine promotions, sales, and customer service to benefit the firm and its clients. They ensure that clients receive exceptional service to meet the business targets. They craft and implement client service strategies to increase sales and provide a satisfying experience for all clients. Thanks to the job dynamics, a client service account manager works in different industries, including healthcare, insurance, and more.
You will need a minimum of a high school diploma to be hired as a client services manager. However, without communication skills and analytical thinking skills, you may not keep the job. These skills are pivotal to the job description; it helps to build lasting relationships with clients and meet strategic business goals.
What general advice would you give to a client services account manager?
Jerri Lynn Kyle
Senior Instructor, Internship Coordinator, Missouri State University
2.Start building your professional credibility, both with how you perform your job, and how you interact with your coworkers.
3.Finally, be confident, but at the same time be teachable and coachable. Your degree doesn't make you an expert. Sometimes you realize you don't even know what you don't know, and that's okay. You aren't going to know everything and that's why you need to be coachable.
Avg. Salary $81,608
Avg. Salary $59,228
Growth rate 5%
Growth rate 0.3%
American Indian and Alaska Native 0.24%
Asian 4.07%
Black or African American 3.24%
Hispanic or Latino 9.82%
Unknown 4.41%
White 78.23%
Genderfemale 59.71%
male 40.29%
Age - 46American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 46Stress level is manageable
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is poor
6.4 - fair
Client services account manager career paths
Key steps to become a client services account manager
Explore client services account manager education requirements
Start to develop specific client services account manager skills
Skills Percentages Healthcare 10.71% Account Management 10.29% Client Service 9.74% Project Management 6.86% Client Facing 6.73% Complete relevant client services account manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New client services account managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client services account manager based on U.S. Bureau of Labor Statistics data and data from real client services account manager resumes.Research client services account manager duties and responsibilities
- Manage in-store POS elements, direct mail and advertising.
- Manage SEM, SEO, social media, websites, reputation management, and press release campaigns of key accounts.
- Lead the development of intellectual property (IP) and internal/external processes and relationships in order to deliver ITIL offering.
- Resolve escalated issue at management level on client accounts relating to invoices or contract disputes between healthcare and insurance companies.
Apply for client services account manager jobs
Now it's time to start searching for a client services account manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first client services account manager job
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Average client services account manager salary
The average client services account manager salary in the United States is $81,608 per year or $39 per hour. Client services account manager salaries range between $57,000 and $115,000 per year.
What am I worth?
How do client services account managers rate their job?
Client services account manager reviews
Meeting with consumers, educating, coaching, discussing products
None, I really enjoy it
Updated January 8, 2025
