Clinical business manager job description
Updated March 14, 2024
7 min read
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Example clinical business manager requirements on a job description
Clinical business manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in clinical business manager job postings.
Sample clinical business manager requirements
- Master's degree in Business Administration or Healthcare Administration
- Minimum of 5 years of experience in a clinical management role
- Strong knowledge of healthcare laws and regulations
- Experience in budgeting and financial management
- Excellent communication and interpersonal skills
Sample required clinical business manager soft skills
- Proven leadership and team management experience
- Ability to prioritize and manage multiple projects simultaneously
- Strong problem-solving and analytical skills
- Excellent decision-making abilities
- Ability to adapt to changing environments and situations
Clinical business manager job description example 1
Texas Tech University clinical business manager job description
The Business Manager oversees personnel and budgetary matters for the Behavioral Health Clinic. This role will have the responsibility for the general oversight of the administrative workflow of the clinic creating financial reports as needed. The Business Manager ensures staff and faculty have the resources to complete their work. The Manager will lead in the development and implementation of procedures that meet policy standards. They will build, develop, and supervise the Patient Services Specialist (PSS) team to ensure gold standard care for clinic patients. The Business Manager will develop quality assurance processes to ensure notes are billable based on CPT codes that are used by clinicians, minimizing claim denials. In addition, this position is responsible for facilitating the processing of charges for clinic services (i.e. filing insurance claims, managing insurance denials, etc.), and responding to requests for information from patients and insurance companies. The manager will work closely with the Lead Counselor in managing an auditing process, ensuring medical records are maintained according to best practices. The Business Manager will have cash handling responsibilities. The Business Manager will serve as a support and backup to PSS staff in performing the following duties as the team is being developed: primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, maintaining records, and ensuring telehealth sessions are established at the same level of professionalism of in-office services.
Overall oversight of clinic functions for the business. Responsible for managing budgets of the clinic and minimizing barriers to processing charges for clinic services. Will respond to any claim denials and correct the error for resubmission for payments. Responsible for collecting clinic data and generating reports as needed. Supervising Patient Services Specialist and ensuring resources are available to faculty and staff to perform job duties. Managing schedules to ensure clinic hours are staffed. Develops auditing procedures for medical record reviews with the Lead Counselor. Handles payment transactions and completes necessary batch closing and deposit documentation every day. Proactively assists other staff and providers as needed. Develop and Implement counseling-specific business policies and procedures that align with the organization's ambulatory clinic policies. This valuable team member will support our vision and mission by consistently performing work in a manner demonstrating professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kindhearted, Integrity, Visionary and Beyond Service.
Major/Essential Functions
Manages personnel and budgetary matters for a department or college. Exercises discretion and independent judgment to oversee the activities of staff and the financial processes to ensure fiscal responsibility of department/college. Ensures staff and faculty have the resources to complete their work. Usually serves as a hiring manager and employee service coordinator.
Required Qualifications
Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related education may be substituted for the required experience on a year-for-year basis.
Preferred Qualifications
Knowledge of behavioral health practices, experience with the pre-certification process for insurance carriers, outstanding customer service skills, must be professional and punctual, must be organized, and outstanding oral and written communication skills.
Overall oversight of clinic functions for the business. Responsible for managing budgets of the clinic and minimizing barriers to processing charges for clinic services. Will respond to any claim denials and correct the error for resubmission for payments. Responsible for collecting clinic data and generating reports as needed. Supervising Patient Services Specialist and ensuring resources are available to faculty and staff to perform job duties. Managing schedules to ensure clinic hours are staffed. Develops auditing procedures for medical record reviews with the Lead Counselor. Handles payment transactions and completes necessary batch closing and deposit documentation every day. Proactively assists other staff and providers as needed. Develop and Implement counseling-specific business policies and procedures that align with the organization's ambulatory clinic policies. This valuable team member will support our vision and mission by consistently performing work in a manner demonstrating professional maturity, commitment and accountability according to the five values described in TTUHSC's Values-Based Culture: One Team, Kindhearted, Integrity, Visionary and Beyond Service.
Major/Essential Functions
Manages personnel and budgetary matters for a department or college. Exercises discretion and independent judgment to oversee the activities of staff and the financial processes to ensure fiscal responsibility of department/college. Ensures staff and faculty have the resources to complete their work. Usually serves as a hiring manager and employee service coordinator.
Required Qualifications
Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related education may be substituted for the required experience on a year-for-year basis.
Preferred Qualifications
Knowledge of behavioral health practices, experience with the pre-certification process for insurance carriers, outstanding customer service skills, must be professional and punctual, must be organized, and outstanding oral and written communication skills.
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Clinical business manager job description example 2
Massage Envy clinical business manager job description
Do you love helping others?
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy South Windsor. Massage Envy is the leader in accessible massage and skin care. As an Assistant Manager at the South Windsor franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
+ Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.
+ Build relationships with a talented team of customer service superstars to guide, support, and inspire them.
+ Own the success of an all-star location where clients want to be, and service providers want to stay.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
+ Benefits that help you take care of you including Paid time off, Employer paid $10K Life and AD&D insurance, Group Medical and Dental plans, 401K with Employer match, and a dynamic self-care Wellness Program to help you take care of you.
+ A healthy compensation plan that rewards your hard work with a base pay of $35,000-$47,000 per year with bonus opportunities based on performance.
+ A Dynamic, energizing environment where you're consistently challenged, never bored.
+ Leader training and development to help you grow as a manager and lead your team.
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:
+ Leading the way to an amazing experience for members and guests by assisting the Business Manager with managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
+ Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the Business Manager and Director of Operations to set performance goals and working with the team to achieve them.
+ Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
+ Running a tight ship where every operational and customer service detail is addressed, from answering the phones, to solving client and employee issues to having regular one one ones with each Wellness Consultant to managing inventory.
+ Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
+ Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:
+ Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).
+ Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
+ Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.
+ Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.
+ Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
External Company URL: www.massageenvy.com
Street: 90 Buckland Road
Telecommute: No
Are you a natural leader who loves to inspire others to succeed? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy South Windsor. Massage Envy is the leader in accessible massage and skin care. As an Assistant Manager at the South Windsor franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:
+ Rally a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.
+ Build relationships with a talented team of customer service superstars to guide, support, and inspire them.
+ Own the success of an all-star location where clients want to be, and service providers want to stay.
Here's what's in it for you:
The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:
+ Benefits that help you take care of you including Paid time off, Employer paid $10K Life and AD&D insurance, Group Medical and Dental plans, 401K with Employer match, and a dynamic self-care Wellness Program to help you take care of you.
+ A healthy compensation plan that rewards your hard work with a base pay of $35,000-$47,000 per year with bonus opportunities based on performance.
+ A Dynamic, energizing environment where you're consistently challenged, never bored.
+ Leader training and development to help you grow as a manager and lead your team.
As a team, we're committed to delivering on the Massage Envy brand promise-we help you take care of you-every day to clients and employees alike. As the connector between the franchise owner, franchise staff, and clients, you're the leader of the mission, bringing everyone together to work cohesively toward that goal. Daily work in this role includes:
+ Leading the way to an amazing experience for members and guests by assisting the Business Manager with managing the daily operations of the location, maintaining a clean, safe, therapeutic environment for everyone and guiding the sales and customer service team to positively resolve customer challenges.
+ Helping the location move more people forward in their wellness journeys by driving membership, promoting retail sales, partnering with the Business Manager and Director of Operations to set performance goals and working with the team to achieve them.
+ Building a high-achieving team by setting clear expectations, providing ongoing training and mentorship, and reviewing performance regularly to empower team members to improve and grow.
+ Running a tight ship where every operational and customer service detail is addressed, from answering the phones, to solving client and employee issues to having regular one one ones with each Wellness Consultant to managing inventory.
+ Creating a strong workplace culture where all employees feel valued, good work is recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.
+ Modelling the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
A team is only as strong as its leader, so we're looking for people who have what it takes to bring out the best in everyone. Those who shine in this role are:
+ Smart and experienced with prior background in management, marketing, sales, service or retail and a college degree (preferred).
+ Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
+ Top performers who can set goals, prioritize work, analyze business performance, and delegate effectively.
+ Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.
+ Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.
We Believe Our Differences Make Us Better
We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.
*Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location.
External Company URL: www.massageenvy.com
Street: 90 Buckland Road
Telecommute: No
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Updated March 14, 2024
Updated March 14, 2024