Co-coordinator job description

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Career Opportunities: Customer Experience Coor- RETAIL FULL-TIME COORDINATOR (FRANDOR) (1916403)


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Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always encouraging. Each shift is a new opportunity to Discover Different.

Posting Notes: TJ Maxx Store 1426 || 526 Frandor Ave || Lansing || MI || 48912

Job Summary:

Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store.

Responsibilities:

+ Role models exceptional customer service

+ Creates a positive internal and external customer experience

+ Promotes a culture of honesty and integrity; maintains confidentiality

+ Takes an active role in training and mentoring Associates on front end principals using appropriate company resources and tools

+ Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs

+ Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates

+ Addresses customer concerns and issues promptly, ensuring a positive customer experience

+ Ensures Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed

+ Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates

+ Provides and accepts ongoing recognition and constructive feedback

+ Partners with Management on Associate training needs to increase effectiveness

+ Ensures adherence to all labor laws, policies, and procedures

+ Promotes credit and loyalty programs during customer interactions

+ Supports and participates in store shrink reduction goals and programs

+ Promotes safety awareness and supports maintenance of a risk-free environment

+ Performs other duties as assigned

Requirements:

+ Available to work flexible schedule to support business needs, including nights and weekends.

+ Strong understanding of merchandising techniques

+ Capable of handling multiple tasks at one time

+ Strong organizational skills with attention to detail

+ Ability to respond appropriately to changes in direction or unexpected situations

+ Team player, working effectively with peers and supervisors to accomplish tasks

+ Strong communication skills

+ Ability to train others

+ One year retail and 6 months of leadership experience.

At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day - just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense.

Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: TJ Maxx Store 1426 || 526 Frandor Ave || Lansing || MI || 48912

Job Title: MAT Coordinator - MAT Services

Program: GRAN-SA Residential

Shift: Full-Time 40 hours

Job Hours: Mon - Fri (8AM to 430PM) Occasional Saturdays (8am to 1pm)

The location for this position is: Lawrenceville, GA (Gwinnett County)

* The MAT Coordinator works as a member of an interdisciplinary treatment team working within a continuum of care for Addictive Disease Services with a focus on providing MAT services for individuals with Substance Use Disorders. The MAT Coordinator (CPS-AD) will work collaboratively with individuals served, co-workers and the community to promote long-term recovery goals that empower individuals to overcome challenges regarding their substance use and create and meet their own recovery goals. The MAT Coordinator will supervise other Peer Coaches on the team. Under direct supervision, provides a broad range of recovery supports and paraprofessional social services to clients self-identifying as being in need of, or seeking recovery from, substance use disorders and potentially the families, friends or allies of clients seeking recovery, on a continuum of care, from the inception of services until discharge.

Job Description:

* Supervises, guides, and/or instructs the work assignments of direct reports
* Work closely with the programs staff to coordinate and streamline admissions between the various levels of care
* Follow through with referral sources and scheduling
* Facilitate warm hand off between programs
* Coordinate with internal and external providers
* Refer to and coordinate with crisis stabilization unit, or private hospitals, as needed
* Communicate with clinical and clerical teams at each location to coordinate admissions
* Link callers and individuals to the appropriate level of care, even if not under MAT
* Manage caseload of 10-15 clients
* Serves as case manager to facilitate and ensure communication, linkage, and continuity of care between clients, physicians, other organizational components, community resources and service providers.
* Documents encounters and activities with clients to develop and maintain accurate and comprehensive records or data in accordance with agency documentation guidelines
* Monitors and documents progress towards treatment goals and successful engagement in services
* Establishes linkages and coordination of services with community agencies. Develops and maintains cooperative working relationships with community service providers. Informs clients and families of the availability of community advocacy and support groups.
* Administrative duties, such as sending and receiving emails and telephone calls, and completing required documentation.
* Utilizes peer supports to assist client in developing recovery capital goals/Personal Recovery Plans and assists client with locating and utilizing community resources to obtain their recovery capital goals, such as, but not limited to legal, medical, financial assistance, and other referral services
* Assists in maintaining the residence or environment in a clean and organized condition, supplementing the efforts of the residents to assure a sanitary living environment. Plans, prepares meals and serves meals and adheres to all food and safety guidelines and standards.
* Advocates on behalf of individuals served and help them to navigate behavioral health systems. In accordance with SAMHSA guiding principles, Peer Specialist will engage and support individuals in the four major types of recovery support services including (1) peer mentoring and coaching, (2) recovery resource connecting, (3) facilitating and leading recovery groups, and (4) building community.
* Encourages and supports client to participate in group, individual counseling, ADSS, nursing assessments, provider appointments, MAT services, and any other recommended treatment services for obtained and sustained recovery
* Alerts all staff relationships and/or programs when the safety or well-being of client is at risk and work to effectively manage the risk.
* Provides information and education about addiction, the recovery process, community supports, and recovery pathways.
* Provides support to families and allies of clients who have experienced overdose or other challenges with substance misuse.
* Attends and participates in treatment team meetings to provide input.
* Provides supports, coordinates with, and acts as a liaison between client, approved family members, friends, allies, medical staff, case manager and with other treatment programs to assure that clients are receiving services at the appropriate level of care
* Manages, develops, and sustains relationships with community resources
* Other duties as assigned

Job Requirements/Competencies

* Must pass a pre-employment drug screen and subject to random drug screens
* Must have valid Driver's License and a clean Motor Vehicle Record in accordance with company policy
* Must pass a criminal background check (including fingerprinting)
* Requires TB Evaluation at pre-employment and annually
* Requires negative Covid test at employment
* Must be able to lift 20 pounds
* Requires long periods of sitting/standing
* Must have the following technical skills - Word, Excel, Medication Administration Record (MAR) and ability to learn Electronic Health Record

Qualifications:

* High school diploma or GED AND any combination of training and experience, which would have enabled the applicant to acquire the necessary knowledge, skills and abilities.
* Lived experience accessing behavioral health services is required
* Must be CARES Eligible

Preferred Qualifications:

* Two (2) years of experience supporting individuals with behavioral health challenges
* Prior supervisory / leadership experience
* Successful completion of CARES training and/or Peer Support Training
* Experience delivering group skills training using evidenced based materials
* Is FRIENDLY, KIND, and POSITIVE. Excellent communication & interpersonal skills; enjoys working w/ others; is flexible, quick to adapt to changing, fast-paced environment;
* MUST HAVE great organization, time-management & documentation skills.
* Experience with adults with Substance Abuse Disorders/ Co-Occurring Disorders
* Experience with CareLogic electronic health record

NOTE: Applicants must provide official transcripts for undergraduate and graduate degrees, copy of diploma for High School/GED, and official copy of professional license (if applicable) to be considered for an interview.

Benefits (for qualified employees):

* State Health Benefits Package (medical, dental, vision, life insurance, disability, long-term care, legal services, flexible spending accounts)
* Paid New Hire Training
* Company contributes additional 7.5% of salary to 401(a) Retirement Plan
* No employee deduction for Social Security
* Additional benefits such as legal services, Employee Assistance Program and discounted tickets to attractions, shopping, technology and travel
* Supervision, training, and continuing education opportunities available

View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area. It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Your resume must clearly demonstrate how you meet the Minimum and any Preferred Qualifications. This position is unclassified, and employment is at-will.

This position is subject to close at any time once a satisfactory applicant pool has been identified.

Doctorate degree in a related filed from an accredited college or university AND One year of management/supervisory experience in health care services OR Master's degree in a related field from an accredited college or university AND Two years of management/supervisory experience in health care services OR Bachelor's degree in a related field from an accredited college or university AND Three years of management/supervisory experience in health care services OR Two years of experience at the lower level Mgr, Hlth Care (HCM010) or position equivalent. Note: Some positions may require certification and/or licensure.

Additional Information

* Number of Openings: 1
* Shift: Day Job
* Posting End Date: Oct 31, 2022

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing **your life's best work.(sm)**

navi Health, part of Optum and the UnitedHealth Group family of businesses, combines the talents of our dedicated staff and leading-edge technology to deliver compassionate care to seniors nationwide. With millions of lives touched, we are innovating the way health care is delivered from hospital to home so seniors can lead more fulfilling lives. A career with us means making an impact in the lives of those we serve, including vulnerable populations who benefit from care that is more efficient, more effective and more human. Our environment empowers our team members to elevate our interactions with each other and the experiences we deliver to our patients, giving them more days at home.

The Skilled Inpatient Care Coordinator (SICC) plays an integral role in optimizing patients' recovery journeys. The SICC completes weekly functional assessments and engages the PAC inter-disciplinary care team providing them with the proprietary nH Outcome tool to align expectations for discharge planning. The position engages patients and families to share information and facilitate informed decisions. By serving as the link between patients and the appropriate health care personnel, the SICC is responsible for ensuring efficient, smooth, and prompt transitions of care.
**Primary Responsibilities:**

+ Perform Skilled Nursing Facility (SNF) assessments on patients using clinical skills and appropriate measurement tools, such as nH Predict, nH Outcome, InterQual and CMS criteria, upon admission to SNF and periodically through the patient stays

+ Review targets for Length of Stay (LOS), target outcomes, and discharge plans with providers and families

+ Complete all SNF concurrent reviews, updating authorizations on a timely basis

+ Collaborate effectively with the patients' health care teams to establish an optimal discharge. The health care team includes physicians, referral coordinators, discharge planners, social workers, physical therapists, etc.

+ Assure patients' progress toward discharge goals and assist in resolving barriers

+ Participate weekly in SNF Rounds providing accurate and up to date information to the navi Health Sr. Manager or Medical Director

+ Assure appropriate referrals are made to the Health Plan, High-Risk Case Manager, and/or community-based services

+ Engage with patients, families, or caregivers either telephonically or on-site weekly and as needed

+ Attend patient/family care conferences

+ Assess and monitor patients' continued appropriateness for SNF setting (as indicated) according to InterQual criteria or the nH Outcome

+ When navi Health is delegated for utilization management, review referral requests that cannot be approved for continued stay and are forward to licensed physicians for review and issuance of the NOMNC when appropriate

+ Coordinate peer to peer reviews with navi Health Medical Directors

+ Support new delegated contract start-up to ensure experienced staff work with new contract

+ Manage assigned caseload in an efficiently and effectively utilizing time management skills

+ Enter timely and accurate documentation into the CM Tool application

+ Daily review of census and identification of barriers to managing independent workload and ability to assist others

+ Review monthly dashboards, readmission reports, quarterly, and other reports with the assigned Clinical Team Manager, as needed, to assist with the identification of opportunities for improvement

+ Adhere to organizational and departmental policies and procedures

+ Maintain confidentiality of all PHI information in compliance with HIPPA, federal and state regulations, and laws

+ Perform other duties and responsibilities as required, assigned, or requested

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

**Required Qualifications:**

+ Active, unrestricted registered clinical license - Registered Nurse, Physical Therapist, Occupational Therapist, or Speech Therapist

+ 3+ years of clinical experience

+ Proficient with Outlook, Excel and Word

+ Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation

**Preferred Qualifications:**

+ 2+ years of Case Management experience

+ Experience working with geriatric population

+ Patient education background, rehabilitation, and/or home health nursing experience

+ Exceptional verbal and written interpersonal and communication skills

+ Solid problem solving, conflict resolution, and negotiating skills

+ Independent problem identification/resolution and decision-making skills

+ Detail-oriented

+ Able to prioritize, plan, and handle multiple tasks/demands simultaneously

+ Team player

**Work Conditions and Physical Requirements:**

+ Ability to establish a home office workspace

+ Ability to manipulate laptop computer (or similar hardware) between office and site settings

+ Ability to view screen and enter data into a laptop computer (or similar hardware) within a standard period of time

+ Ability to communicate with clients and team members including use of cellular phone or comparable communication device

+ Ability to remain stationary for extended time periods (1 - 2 hours)

+ Ability to mobilize to and within sites within an assigned local or regional market/area, including car transport, 25 - 50% of the time

_To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment._

**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do **your life's best work.(sm)**

**Colorado Residents Only:** The hourly range for Colorado residents is $31.78 to $56.88. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._

_UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment._