Customer Success Manager
Charlotte, NC job
Title: Sr. Client Success Manager
Type: Full-time
Comp: $95-$110k + 10% bonus (& travel expenses)
Responsibilities:
Develop & execute a customized Program Management Plan to meet Clients' safety program objectives
Be the main point of contact for the Client from deployment through to renewal
Build strong relationships resulting in high levels of client engagement with assigned accounts
During deployment responsible for designing and configuring the platform to meet the unique needs of the client and ensure it helps to solve their problems
Act as a subject matter expert and consult on topics including change management, communication strategy, risk management, coaching techniques and more
Work with cross-functional teams to ensure smooth execution of installations, training and customer support
Serve as point of contact for client escalation issues
Create and deliver effective onsite and web-based training and best practice presentations
Present data analytics highlighting program performance and financial metrics to executive level clients
Provide day-to-day support to Safety Leaders
Partner with Account Team on expansion opportunities and renewal efforts
Responsible for delivering high levels of customer satisfaction
Must have qualifications:
Bachelor's degree, or equivalent years of experience desired
5+ years' experience in an account management role within a fast-paced, commercial products or SaaS environment
Strong customer focus, problem resolution & communication skills
Experience working with decision makers within an organization
Analytical and expert skills with Microsoft Excel
Ability to effectively present key performance metrics to executive level clients
Great organizational skills for customer and product information
Strong technical acumen; ability to learn technical products quickly and work effectively with both technical and non-technical teams.
Demonstrated success managing complex projects
Experience with managed services, trucking, and fleet industry is highly preferred
Ability to travel 10 -15%
Mobile Help Desk Support
Cornelius, NC job
Compensation: $18-22 per hour Mobile Help Desk Support
Inceed has partnered with a great company to help find a skilled Mobile Help Desk Support professional to join their team! This is an exciting full-time opportunity for a candidate with telecommunications experience and expertise in mobile devices. The role is perfect for someone who thrives in dynamic environments, enjoys solving complex issues, and excels in customer service. The selected candidate will play a critical role in assisting users with hardware, network connectivity, device configuration, and troubleshooting mobile operating systems such as Android and iOS.
Responsibilities:
Respond to and resolve user requests for assistance via phone, email, and text messaging.
Provide initial analysis and resolution for incidents and service requests submitted by internal users.
Utilize help desk tracking software for efficient issue resolution.
Required Qualifications & Experience:
Proven ability to follow defined processes and seek advice when necessary.
Previous experience in customer support, call center, or similar roles.
Experience supporting business desktop/laptop and mobile devices, including troubleshooting and configuration of mobile devices.
Nice to Have Skills & Experience:
Familiarity with IT knowledgebase software and end-user documentation.
Strong communication skills for interfacing with management and technical resources.
Experience in maintaining poise and humor in stressful situations.
Perks & Benefits:
3 different medical health insurance plans, dental, and vision insurance.
Voluntary and long-term disability insurance.
Paid time off, 401(k), and holiday pay.
Weekly direct deposit or pay card deposit.
Other Information:
Candidate must be available Monday through Friday, 7:00 AM to 8:00 PM EST.
The position offers opportunities for growth and exposure to advanced technical environments.
Applicants must have strong problem-solving and customer service skills.
If you are interested in learning more about the Mobile Help Desk Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.
We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.
Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
#INDEM
Lifesciences Commercial Analytics Expert
Raleigh, NC job
Ready to shape the future of work?
At Genpact, we do not just adapt to change-we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation
,
our teams implement
data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Manager / Assistant Manager, Lifesciences Commercial Analytics Expert!
In this role, will work extensively in the life sciences analytics space with hands on experience in LSH domain under consulting analytics .
Responsibilities
Manage project deliverables, negotiate timelines with stakeholders, and prioritize tasks effectively.
Experienced across any of the commercial analytics functions like marketing analytics, sales analytics
Experienced in pharma data sets such as IQVIA, Symphony: Xponent, PlanTrak, NPA, DDD, LAAD, FIA, Formulary data, Prescriber Dynamics, Payer, Digital Interaction data, Veeva CRM, Call Activity data
Hand on experience in R, Python, SQL, Data Bricks and statistical techniques
Experience in requirement gathering scoping, solution, project management and executing multiple project in parallel
Lead complex analytics and consulting projects related to sales and marketing for a large US based pharmaceutical manufacturer
Liaison with client and onshore team to understand complex business problems and define forecasting solutions
Build PoVs, help structure POCs, is client front-ending, and support client front-ending; act as a story-boarder, can respond to RFP/RFIs
Blend strong modeling & programming expertise with domain knowledge to deliver accurate analytics for pharmaceutical clients.
Strong understanding of Salesforce hierarchy, data alignment, and especially IMS/ IQVIA datasets
Develop KPIs and analytical frameworks with an end-user mindset.
Excellent written and oral communication skills and ability to express complex technical concepts effectively, both verbally and in writing.
Identify opportunities for innovation and process improvement across analytics engagements.
Guide offshore developers and data architects in forecasting solution implementation.
Collaborate with data modelers and developers to identify data needs, sources, and structures to support client issues.
Work effectively in a team-based environment and demonstrate strong analytical and problem-solving skills.
Qualifications we seek in you!
Bachelor's or master's degree in science with focus on quantitative sciences, MBA
Preferred Qualifications/ Skills
Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
Flexibility to adapt to a variety of engagement types, working hours and work environments and locations
Excellent communication and negotiation skills
Why join Genpact?
Be a transformation leader
- Work at the cutting edge of AI, automation, and digital innovation.
Make an impact
- Drive change for global enterprises and solve business challenges that matter.
Accelerate your career
- Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best
- Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture
- Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let us build tomorrow together.
The approximate annual base compensation range for this position is $120,000 to $130,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Location-based Roles Durham NC area candidates are eligible for this role only.”
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Patient Account Representative
Chapel Hill, NC job
The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.
Key Responsibilities
Greet and assist patients and visitors in a courteous and professional manner
Answer incoming calls and direct inquiries to the appropriate department or team member
Respond to patient billing questions, explain statements, and provide basic account information
Accept and process patient payments; provide receipts and documentation as needed
Handle incoming and outgoing mail, including scanning, sorting, and distributing faxes
Log and track patient inquiries, correspondence, and documentation in accordance with office procedures
Collaborate with billing, clinical, and administrative staff to resolve patient account issues
Maintain confidentiality of patient information in compliance with HIPAA and institutional policies
Ensure desk and waiting area remain clean, organized, and professional
Qualifications
Education & Experience:
High school diploma or GED required
1-2 years of experience in a healthcare, medical, dental, or customer service setting
Experience with patient billing systems, insurance processes, and EHR/EMR systems preferred
Background in both dental and medical billing environments strongly preferred
Skills & Competencies:
Strong interpersonal and verbal communication skills
Professional demeanor and commitment to providing excellent customer service
Ability to manage multiple tasks and prioritize in a busy environment
Proficient in Microsoft Office and comfortable working with databases and digital records
Detail-oriented with strong problem-solving and organizational abilities
Knowledge of HIPAA and patient confidentiality requirements
Senior IAM Front-end Analyst
Charlotte, NC job
Note* - Only Hiring for W2 local candidates, Not applicable for C2C or 1099
Title: Senior IAM Front-end Analyst
Duration: 12 Months (Contract to Hire)
Work Model: Onsite (5 days/week)
Schedule / Shift: Monday - Friday, 8:00 AM - 5:00 PM
Role Responsibilities
1. Role Maintenance (add / modify / delete / roles and profiles, management of auto assignment rules, actioning remediation reports / maintaining role hygiene)
2. Manage SOD rules, scan for and resolve SOD conflicts
Must Have Skills / Prior Experiences
1. Solid grasp of core IDM concepts including: Role Lifecycle Management (Create, Modify and Retire Roles) and Segregation of Duties (SoD).
2. Ability to identify security issues, remediate user access issues and translate business requirements into technical solutions.
3. Strong communication skills to collaborate effectively with sister IAM teams, business end-users and leadership.
4. A bachelor's degree in Information Technology, Cybersecurity, Computer Science or related field.
5. Experience in at least one IGA platform solution (OIG, SailPoint, Saviynt, Ping, ForgeRock)
6. An understanding of regulatory requirements and experience supporting internal and external audits but gathering evidence is a significant advantage.
7. Proficient in Microsoft Active Directory (AD) and understanding of RACF, Unix and Linux.
8. Ability to lead initiatives in varying size and scope to support the organization.
Plus / Nice to Have Skills / Prior Experiences
At least 10 years' experience supporting large complex organizations.
RBAC and AI experience is desired.
An industry leading certification (CISSP, CRISC, etc)
EEO
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Scrum Master
Charlotte, NC job
The Senior Scrum Master is primarily responsible for leading teams and following the Agile framework. This role will work closely with other scrum masters, product owners, team members, and management to define, deploy, and optimize Agile based processes.
With some supervision the candidate will:
Ensures the Team is fully functional and productive, shielding them from external interfaces.
Provides a servant leadership style; role models situations and behaviors for their teams to include: Removing barriers and impediments that are preventing the team from completing work.
Captures metrics to monitor Team and project health (Burn-Down Chart, velocity, etc.); Mentoring Team members and promotes Agile thinking, ensures adherence to the process.
Performs the following Agile practices and processes to ensure the integrity of the Agile framework.
Facilitates estimation activities (story points, Planning Poker); Maintains the backlog and physical Scrum (task) board in partnership with the Team and Product Owner
Maintains the backlog and physical Scrum (task) board in partnership with the Team and Product Owner; Ensures artifact quality
Captures and track impediments, risks and dependencies until resolution; Updates teams improvement backlog with commitments from the Retrospective
Completes and shares the teams Commitment report and End of Sprint Report based on the Demo and Product Owner acceptance.
Required Qualifications:
Graduation from a four -year college or university or 5 years experience in lieu of a degree.1-4 years experience with project concepts and practices.
Work experience in addition to degree: 4-6 years of Scrum Master experience.
Scrum Master certification (CSM).
Proficient in multiple Agile frameworks (e.g. Scrum, Kanban).
Preferred Qualifications:
Excellent written, verbal, and electronic communication skills. Interacts effectively with others at all levels of the organization
Makes persuasive and informative presentations.
Candidate must have managed million+ project budgets and be able estimate future project budgets, plan resources and have experience with vendor relationships.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter: Mishal
Email id: *************************************
job id: 25-53860
Controller
Raleigh, NC job
Job Title: Controller
About the Company
A growing, distributed operations construction company based in the Raleigh area is seeking an experienced Controller to oversee and manage its day-to-day accounting operations. The company operates across several high-performing locations and is recognized for its strong operational standards, integrity, and commitment to reliable customer service. This is an opportunity to join a stable and expanding organization where accurate financial management plays a critical role in continued success.
Position Summary
The Controller will assume full responsibility for accounting operations across multiple entities and will be expected to operate independently from day one. This role oversees the full month-end close process, ensures accurate and timely financial reporting, and manages a small accounting team consisting of two direct reports.
This is a hybrid position in Raleigh, requiring consistent presence to maintain strong financial controls, ensure reporting accuracy, and address issues proactively. The ideal candidate is hands-on, detail-oriented, and comfortable leading a lean, high-performing team while contributing directly to daily accounting activities.
Key Responsibilities
Financial Reporting & Month-End Close
Oversee month-end close, including bank and credit card reconciliations across all locations
Maintain accurate reconciliation of all balance sheet accounts
Prepare and review profit and loss statements for multiple business units and provide financial insights to leadership
Investigate and resolve cost of goods sold discrepancies between point-of-sale systems and vendor records
Audit, Compliance & Controls
Serve as the primary point of contact for internal and external audits
Manage intercompany transactions and ensure proper alignment across entities
Oversee credit card disputes, chargebacks, and vendor account reconciliations
Vendor & Asset Management
Maintain accurate vendor records, payment activity, and credit documentation
Track and update operational asset inventories for insurance and internal reporting purposes
Team Leadership & Process Improvement
Supervise and support two accounting team members, including Accounts Payable
Resolve escalated AP issues and ensure efficient departmental workflows
Coach and develop team members to improve accuracy, efficiency, and accountability
Continuously evaluate and enhance accounting processes to support growth and operational excellence
Qualifications
Required
Bachelor's degree in Accounting
Proven experience managing accounting operations for multi-location or multi-entity organizations
Hands-on experience with NetSuite
Prior experience managing staff and overseeing full-cycle accounting
Strong expertise in month-end close, reconciliations, and financial reporting
Ability to work hybrid in Raleigh, NC
Flexibility to work extended hours during close periods as needed
Preferred
CPA strongly preferred or candidates pursuing their CPA
Experience in construction, manufacturing, or multi-location environments
Advanced Excel skills, including pivot tables, lookups, and complex formulas
Financial Analyst- Audit/Assurance Public Accountant
Morrisville, NC job
*** You must currently reside within 20 miles of Morrisville, NC to be considered for this role. ***
A growing, PE-backed healthcare organization with strong backing and ongoing acquisitions is seeking a Financial Analyst to support its expanding finance function. This newly created role is designed for someone eager to learn the business, collaborate with leaders, and take ownership of critical financial processes.
The Opportunity:
This is a hands-on position with direct exposure to senior leadership across the organization. You'll support the monthly close, perform financial analysis, and help build reporting for multiple business units. The environment moves quickly, welcomes new ideas, and offers opportunities to shape processes as the company scales. This is an ideal role for someone inquisitive, analytical, and motivated to grow.
What You'll Do:
• Manage monthly financial close procedures for multiple entities
• Perform first-level P&L reviews and partner with accounting to ensure accuracy
• Prepare weekly budget vs. actual reports and quarterly incentive calculations
• Build monthly KPI reporting and financial packages
• Execute ad hoc projects such as brand-level analysis, including OpEx, headcount, and retention
• Collaborate cross-functionally and proactively identify opportunities to improve processes
Qualifications:
• Coming from a Big 4 or large regional public accounting firm (2+ busy seasons)
• Curious mindset with strong analytical skills
• Excellent communication and a professional, friendly presence
• Self-starter who enjoys solving business problems and jumping into new challenges
Work Environment:
• Hybrid: 2 days per week on-site for collaboration- Morrisville, NC
Information Technology Manager
Wilmington, NC job
As an IT Manager, you will lead and safeguard Global Laser Enrichment's information technology and communications infrastructure in a highly regulated and secure environment. You will oversee IT operations, cybersecurity compliance, asset lifecycle management, and system performance associated with classified networks. This role requires deep familiarity with NIST-based controls, configuration management, system hardening, and regulatory documentation supporting DOE, NRC, and/or DoD oversight. You will collaborate with technical, operational, regulatory, and security leaders to ensure resilient system availability and strict compliance with federal cybersecurity requirements affecting critical mission systems.
Responsibilities:
• Lead day-to-day IT operations for networks, servers, endpoints, and communications systems
• Maintain secure configurations, patching schedules, and system performance visibility
• Oversee IT asset lifecycle management and software licensing/compliance
• Implement and maintain cybersecurity controls aligned to NIST 800-series and CNSSI 1253
• Develop and maintain regulatory documentation including SSPs, POA&Ms, and risk registers
• Support DOE/NRC/DoD audits, inspections, and compliance activities
• Document cybersecurity incidents, root cause assessments, and corrective actions
• Improve IT governance processes, procurement workflows, and configuration management systems
• Monitor system health, risk posture, and compliance status; escalate as needed
• Serve as primary point of contact for IT systems across internal and external stakeholders
• Coordinate IT/security policy changes with Information Security Programs Manager (ISPM)
• Maintain effective communication with regulatory agencies and leadership teams
Must-Have Skills, Experience, and Education:
• U.S. Citizenship (required)
• Active DOE/NRC Q-Clearance or DoD Top Secret clearance (required)
• Bachelor's degree in IT, Engineering, Science, or related technical field (or equivalent experience)
• 8+ years installing and troubleshooting physical/virtual servers, SANs, and workstation environments
• 5+ years administering IT programs supporting regulatory inspections and compliance requirements
• Strong working knowledge of NIST SP 800-53, 800-82, 800-171 and CNSSI 1253 cybersecurity controls
• Experience developing/maintaining IT policies, procedures, and regulatory documentation
• Information security certification (Security+ or equivalent)
• Strong analytical, organizational, and technical documentation skills
• Excellent verbal/written communication abilities
Nice-to-Have Skills:
• Advanced technical degree in IT, Engineering, Business, or related field
• Advanced cybersecurity certifications (CISSP, CISM, SSCP, CCSP, CEH, etc.)
• Experience under 10 CFR 95 or NRC classified matter protection programs
• Experience supporting DOE, DOD, or NRC-classified operational environments
Database Administrator (DBA)
Charlotte, NC job
We are hiring #Sr._SQLDatabase_Administrator in #Charlotte NC- Hybrid. Need Local Folks only. Experience Level: Senior (10+ Years) BANKING/FINANCIAL SERVICES CLIENTS Experience is mandatory. Pay range $55-$60/hr
Manages and maintains SQL Server database environments for optimal performance, availability, and security.
Responsibilities:
SQL Server Internals
* Deep understanding of how SQL Server processes queries, manages memory, and handles I/O.
* Familiarity with execution plans, query processor architecture, and storage engine behavior.
Query Optimization
* Ability to analyze and rewrite inefficient queries.
Expertise indexing strategies, including clustered, non-clustered, filtered, and columnstore indexes.
* Knowledge of INCLUDE columns and their impact on query performance.
Statistics and Cardinality Estimation
* Understanding how SQL Server uses statistics for query planning.
* Experience with updating, creating, and managing statistics to improve estimator accuracy.
Concurrency and Locking
* Proficiency in diagnosing blocking, deadlocks, and transaction isolation levels.
* Ability to tune workloads for high concurrency without sacrificing performance.
* Experience in dealing with SQL Server Version change issues, particularly query performance.
* Experience in AlwaysON and other replication technologies.
Customer Retention Specialist
Charlotte, NC job
Job Description
CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than "just a security company," and we offer more than "just a job." CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists.
What You'll Do:
Provide fantastic customer service focused on dispute resolution and overcoming challenges
Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry.
Provide solutions-based approaches to retain customers who are considering service cancellation.
Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services.
Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them.
Consistently improve retention rates and achieve retention goals.
Handle each call with empathy, compassion, and professionalism to ensure excellent customer service.
What We're Looking For:
Upbeat personality and a fun, positive attitude
1-2 years previous customer retention experience
Strong customer service and people skills
Ability to consistently meet and exceed performance targets
Coachability with a desire to grow professionally
Ability to work a flexible schedule, including weekends
Experience with CRM system such as SalesForce is a plus, but not required
Exceptional sales skills are a plus, particularly with strong upselling and closing abilities
What's In It For You:
$50,000 to $80,000 Annual Compensation
Base hourly rate with tiered commission structure, performance based, training and quarterly bonus
Higher shift pay for working nights and weekends
Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO
Free monitored security system after 90 days.
Engaging and fun company culture that's made up of a diverse group of people
Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director
DIRECTOR OF NURSING (DON) - LOUISBURG HEALTH & REHAB CENTER
Louisburg, NC job
Liberty Cares With Compassion
****$20,000 SIGN ON BONUS!****
At Liberty Healthcare and Rehabilitation Services, we promote a challenging but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
DIRECTOR OF NURSING (DON)
Job Description:
Ensures the provision of quality, compliant patient care through the supervision and coordination of all nursing services, while monitoring adherence to regulatory policies and procedures, and representing the facility in a professional manner to patients, families, staff, physicians, and the general public.
Participates in staffing processes.
Recommends and conducts in-services.
Handles performance management issues, as needed.
Job Requirements:
Registered nurse in North Carolina.
Preferred minimum of three years of long-term care experience in a leadership role.
Strong communication and organizational skills, including computer proficiency.
Visit ********************************* for more information.
Background checks/Drug free workplace.
EOE.
PIe94acb16a973-37***********6
SAP PLM Functional Consultant
Raleigh, NC job
Role: SAP PLM Functional Consultant
Duration: Long Term
Contract: C2C / W2
Required:
1. Should have workedunderstanding on SAP PLM PDMPPM. Must have experience with industries like Pharma Manufacturing or Life science or medical related.
2. Should have 9+ years of experience in PLM process definition, analysis, design, and implementation.
3. Extensive experience with configuration and testing of SAP PLM module.
4. Strong communications skills and ability to communicate and influence at all levels.
5. SAP PLM S4 Experience:
a.EHS SpecificationRecipe Management,
b.ECM Engineering Change Management, Product Versioning, Alternate for BOM, Master Recipe, DIR.
c.DMS Document Management System,
d.BOM Bill of Material, Classification System Classes, Characteristics, Object Dependencies, etc..
6. Should be able to configure Engineering Record, Workflow, Global process route templates, Agent mapping for process routes, Agent determination for Process Routes, Decision activities, etc.
a.Background activities with custom services, Easy start of the approval process, Easy task completion in the application, Rulebased template determination, Rulebased status determination.
7. Should be able to configure workflow in FioriWeb UI,
8. Synchronization of Recipe to BOM, ECM of Recipe changes, Experimental Recipe, General Recipe, Plant Recipe and Master Recipe, Specification management: Value assignment types, classes and characteristics assignments, Phrase management, Property Tree, etc.
9. Change Management through workflow, Materials, packaging specifications, components design mapping and conversion from exits, Data conversion using BODS.
10. DMS config, PPM documents, integration with folders,
11. Indepth knowledge of SAP PPM and Business Partner configurations.
12. Should be able to work on Design document creation - FS and Coordination for TS document creation with ABAP team,
13. PPM reports in BW, Dashboard report and formatting,
14. EHS and Specification Management.
15. Troubleshoot and provide resolution to the issues reported by users, integration issues reportedidentified.
16. Knowledge of Agile SDK, PX, Events, WSX, ACS, Agile ImportExport, data loads, ACP.
17. Knowledge on SAP Frontend Applications: UI5 Fiori, NWBC, etc.
18. Knowledgeunderstanding of Third Party tools Experience: Seal Systems, xECMOpen Text, etc.
Project Director - Data Center Construction
Raleigh, NC job
Our firm, a leading global EPC firm, is seeking a Project Director to join their team supporting robust Advanced Technology / Data Center projects in the U.S.
A Data Center Construction Project Director is responsible for leading the planning, execution, and delivery of large-scale data center projects from concept to completion, ensuring they meet budget, schedule, and quality standards. Key duties include managing budgets, contracts, and vendors; overseeing design coordination and constructability reviews; ensuring site safety and quality assurance; and maintaining communication between internal teams, external partners, and contractors. Qualifications typically include a bachelor's degree in a relevant field and extensive experience (often 15+ years) in data center or mission-critical construction.
Key responsibilities
Project oversight: Manage all phases of complex data center projects, including new builds and retrofits, to ensure they are completed on time, within budget, and to required quality standards.
Financial management: Develop and manage project budgets, forecasts, and cost-to-date variance reports. Review invoices and negotiate change orders with contractors.
Vendor and contract management: Oversee the RFP process for architects, engineers, and general contractors, and manage contracts, performance, and negotiations.
Design and construction coordination: Collaborate with the design team on constructability reviews and value engineering. Coordinate design, construction, and commissioning processes to ensure seamless handoffs.
Stakeholder communication: Act as a primary point of contact and facilitate communication between all project stakeholders, including internal departments and external partners.
Quality and safety: Implement and monitor site construction safety procedures, ensuring compliance with all relevant regulations. Enforce quality assurance standards throughout the project lifecycle.
Procurement and logistics: Work with procurement teams on equipment purchasing and delivery processes, ensuring equipment is delivered and installed as scheduled.
Typical qualifications
Bachelor's degree in Construction Management, Mechanical or Electrical Engineering, Architecture, or a related field.
15+ years of experience in construction management, with at least 5 years in a distinct leadership role for data center or mission-critical projects.
Proven experience managing multiple large-scale projects simultaneously.
Proficiency in project management software and tools.
Strong understanding of civil, structural, electrical, and mechanical systems.
Experience with budget and capital management.
Excellent communication, negotiation, and problem-solving skills.
Knowledge of Lean Construction principles is often considered a plus.
DevOps Engineer
Charlotte, NC job
This role supports the seamless integration of software development and operations through robust DevOps practices. The position focuses on building and maintaining secure, scalable CI/CD pipelines and infrastructure to support high-availability financial systems. It involves collaboration with software engineering, QA, infrastructure, and security teams to optimize deployment workflows and system performance.
Mandatory Requirements:
Minimum 7 years of experience in DevOps or Site Reliability Engineering
Demonstrated ability to build and maintain CI/CD pipelines
Advanced proficiency in Infrastructure as Code using Terraform and Ansible
Strong scripting capabilities with Python, Bash, or comparable tools
Practical experience managing Azure cloud services and OpenShift or VM-based environments
Proven track record with monitoring, logging, and alerting systems
Experience implementing security and compliance processes in regulated sectors
Fluent collaboration across development, QA, security, and infrastructure teams
Bachelor's degree in Computer Science, Engineering, or a related discipline
Key Responsibilities
CI/CD Pipeline Management
Design, implement, and continuously improve CI/CD pipelines to enable efficient and secure software delivery.
Infrastructure Automation
Develop and manage infrastructure through code using tools such as Terraform and Ansible.
Monitoring & Logging
Implement and support end-to-end monitoring and logging solutions to ensure system reliability and visibility.
Security & Compliance Integration
Collaborate with security teams to embed compliance controls and secure coding practices into DevOps workflows.
Hybrid Infrastructure Management
Oversee both cloud-based (Azure) and on-premise (OpenShift/VM) environments to ensure uptime, scalability, and disaster recovery capabilities.
Scripting & Automation
Create scripts to automate routine infrastructure and application management tasks.
Cross-Functional Collaboration
Work closely with key stakeholders in engineering, QA, and security to align deployment strategies and establish best practices.
Operational Support
Participate in monitoring rotations, respond to alerts, and enhance the observability stack as needed.
Tooling and Developer Experience
Contribute to the development of internal platforms aimed at improving development workflows and productivity.
Release Management
Support production releases and disaster recovery events, including scheduled deployments and system validations.
Required Qualifications
7+ years in DevOps, SRE, or a related infrastructure automation role
Proven success in designing and managing secure CI/CD frameworks
Deep technical experience with Azure, OpenShift, and virtualized environments
Scripting expertise (Python, Bash)
Background in regulated or high-compliance industries
Bachelor's degree in a technical field (Master's preferred)
Preferred Qualifications
Master's degree in Computer Science or Engineering
Experience with developer platform enablement tools
Familiarity with disaster recovery planning and execution
Knowledge of modern DevSecOps practices
Why Join This Team
The team offers a technically challenging environment focused on building resilient infrastructure for high-stakes applications. It's a collaborative role at the intersection of security, automation, and deployment engineering.
Quality Assurance Document Controller
Durham, NC job
QA Document Controller
Duration: 18 month contract with probability of extensions or conversion
Schedule: M-F, 8-5 plus adhoc off hours / weekend support per business needs
Description:
The Document Controller supports document management for the issuance, distribution, reconciliation, labeling, and filing of GMP documentation for the Client Library Site. This role ensures compliance with Client GMP document requirements and supports the full scope of Library Support Services as defined by site management.
Key Responsibilities:
Record Management
Maintain Client Library Site document inventory control through the Record Manager (LRM) system in accordance with applicable SOPs.
Ensure accurate control and tracking of all GMP documents.
Document Control
Perform document control activities for all Client Site documents and records maintained in Client's Veeva Quality Docs Electronic Data Management System (EDMS).
Training
Complete all required Client training and maintain compliance with documentation and records management procedures.
Route & Distribute Documents
Assist with routing, updating, and approval of electronic documents according to applicable SOPs and Client personnel requirements.
Veeva Workflow Oversight
Manage and monitor assigned Veeva Vault Quality Docs workflows daily.
Review Documents & Update Metadata
Meet with internal personnel as needed to review documents and update Veeva Quality Docs metadata when adding documents into the system.
Records Retention
Manage retention of GMP records in accordance with document type, record class codes, and Client retention policies.
Prepare and manage shipment of records to off-site storage for long-term retention when required.
Reconciliation
Facilitate the reconciliation process for executable electronic and paper records according to applicable SOPs.
Maintain Signature Logs
Oversee and complete annual department signature logs.
Logbook Creation & Issuance
Bind, issue, and maintain physical logbooks; support reconciliation of paper logbooks per SOP requirements.
Labeling & Coding
Label and code files for storage in on-site Documentation Centers.
Audit Support
Support internal and external audits by providing readily accessible records.
Assist with additional staffing or extended hours if requested in relation to audits, in alignment with Work Order terms.
Site Self-Inspection Support
Support self-inspections by ensuring documentation and records are compliant and accessible within Veeva Vault EDMS.
Document Periodic Reviews
Monitor and conduct periodic document reviews per SOPs and management direction.
Library Document Support
Work closely with Quality, Learning and Development, and other site business areas to capture and support document needs.
Periodically update documents in accordance with applicable SOPs.
Issue Escalation
Escalate issues to contractor leads or Client management as appropriate.
SOP Compliance
Follow all applicable Client GMP Standard Operating Procedures and report any compliance concerns in a timely manner.
Qualifications
BA/BS degree or equivalent experience
1-3 years of relevant experience in the pharmaceutical/biopharmaceutical industry (preferred)
General understanding of basic GDP principles and GMP environments
Strong proficiency with Microsoft Office applications
Familiarity with office equipment (copier, scanner, fax, etc.)
Proficient with Document Routing System workflow functionality
Ability to climb stairs, bend, and reach for filing; lift up to 30 lbs. as needed to move/organize file boxes
DIRECTOR OF NURSING - SOUTHPORT HEALTH AND REHABILITATION CENTER
Southport, NC job
Liberty Cares With Compassion
At Liberty Healthcare and Rehabilitation Services, we promote a challenging but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
DIRECTOR OF NURSING
Job Description:
Ensures the provision of quality, compliant patient care through the supervision and coordination of all nursing services, while monitoring adherence to regulatory policies and procedures, and representing the facility in a professional manner to patients, families, staff, physicians, and the general public.
Participates in staffing processes.
Recommends and conducts in-services.
Handles performance management issues, as needed.
Job Requirements:
Registered nurse in North Carolina.
Preferred minimum of three years of long-term care experience in a leadership role.
Strong communication and organizational skills, including computer proficiency.
Visit ********************************* for more information.
Background checks/Drug free workplace.
EOE.
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Cyber Security Analyst
Charlotte, NC job
Role Responsibilities
Daily access reconciliation control monitoring, application administrator support, and follow up the remediation effort.
Must Have Skills / Prior Experiences
The Cybersecurity Analyst should have a high level of knowledge and understanding least one IGA platform solution (OIG, SailPoint, Saviynt, ForgeRock).
Strong analytical skills for understanding complex datasets.
Ability to write SQL queries/Python/Shell scripts and pull relevant data from the database and file systems.
Experience is creating strategic performance dashboards and metrics
Skills in planning, organizing, and adapting within a multi-tasking environment.
Strong interpersonal skills, flexibility, and customer service orientation.
Ability to evaluate emerging technologies and identify their potential impact within the existing environment.
Plus / Nice to Have Skills / Prior Experiences
An understanding of regulatory requirements and experience supporting internal and external audits but gathering evidence is a significant advantage.
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
Data Engineer
Charlotte, NC job
Experience Level: Mid (5-7 Years) W2 ONLY - NO 3RD PARTIES PLEASE CONTRACT / C2H Role Objectives • These roles will be part of the Data Strategy team spanning across the Client Capital Markets teams. • These roles will be involved in the active development of the data platform in close coordination with the Client team, beginning with the establishment of a reference data system for securities and pricing data, and later moving to other data domains.
• The consulting team will need to follow internal developments standards to contribute to the overall agenda of the Data Strategy team.
Qualifications and Skills
• Proven experience as a Data Engineer with experience in Azure cloud.
• Experience implementing solutions using -
• Azure cloud services
• Azure Data Factory
• Azure Lake Gen 2
• Azure Databases
• Azure Data Fabric
• API Gateway management
• Azure Functions
• Well versed with Azure Databricks
• Strong SQL skills with RDMS or no SQL databases
• Experience with developing APIs using FastAPI or similar frameworks in Python
• Familiarity with the DevOps lifecycle (git, Jenkins, etc.), CI/CD processes
• Good understanding of ETL/ELT processes
• Experience in financial services industry, financial instruments, asset classes and market data are a plus.
Infrastructure Engineer with Ruby
Cary, NC job
Hi, This is Vel from TechStar Group. We are hiring for below position with one of our client. Kindly share your updated resumes. Thank you!!!
Role: Infrastructure Engineer with Ruby on Rails
Job Description
Ruby On Rails
Active storage
Rails 7.X
Primary:
Business Domain
- Outsourced Managed Network Services
- Familiarity with current enterprise WAN/LAN Solutions
Infrastructure
- VM management
- VMWare Cloud Foundations
- Docker / Containers build
- Linux Enterprise Distributions
System Administration / automation
- Ansible
Framework
-- Zeitwerk, naming, Rails 7
-- Devise (Authentication)
-- Active Storage