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Collection management librarian skills for your resume and career
15 collection management librarian skills for your resume and career
1. Collection Management
Collections management involves the development, storage and preservation of collections and cultural heritage. The needs want, and demands expressed by the organization being served are the driving forces behind collection management. Collection development includes the planning, selecting, and building of collections in all formats. Building a collection involves approaching the selection, maintenance, development, and evaluation of the materials with an informed standpoint.
- Anticipated library automation requirements and implemented long-range plans to achieve the Collection Management Policy.
- Provided technical support for implementation of shelf module Collection Management 7.5.
2. Library Services
Library Services are those resources, products, and events provided and held by a library or a similar entity to an individual. Users of the library may make use of these tools, which often differ from one institution to the next but amongst which may be things like online information and phone services, literary and other classes, book clubs, referencing services, and a number of other things.
- Participate in the continual enhancement of library services, acquisition of equipment, and improvement of methods for all technical information.
- Purchased appropriate print and electronic reference materials, supplies and other required resources to ensure quality library services.
3. Collection Development
Collection development is the systematic and economical creation and evaluation of a library's inventory to meet the information needs of library users in a timely and cost-effective manner, using local information resources as well as resources from other organizations. Its purpose is to aid the mission of the library and involves both selecting and deselecting library resources. The library collection also includes general information resources to assist in a learning environment in subjects not covered in the classroom.
- Provided assistance to subject librarians in their decision-making with respect to collection development.
- Performed collection development and copy allotment activities.
4. Electronic Resources
The term ‘electronic resources' refers to reading or visual materials stored in digital format, and they only get accessed electronically. Examples include e-books, e-journals and online databases.
- Experience in information retrieval using library electronic resources to locate resources for patrons.
- Compile usage statistics on enterprise electronic resources for year-end usage and cost-analysis.
5. Library Materials
- Worked with book reserve of system - organization, inventory and utilization of new and old library material.
- Shelved and retrieved library materials Inventory of specific collections
6. Patient Accounts
Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.
- Communicated with Customer Service and other patient account members/staff regarding eligibility and to facilitate continuity of care with minimal financial risk.
- Evaluated patient accounts and took appropriate action as necessary to assure timely payments or other disposition of patient accounts.
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- Participate in the management of the technical/business library system maintenance and implementation including resolving hardware/software problems.
- Organized a fatherhood involvement program through the library *Categorized and classified electronic library system according to Destiny specifications.
8. Cataloging
- Digitized vinyl record collection using iO database, digital camera and editing software, andNomenclature for Museum Cataloging.
- Developed organization's first set of library policies and procedures for acquiring, cataloging and lending materials and program development.
9. Appeals
- Process appeals and provide the needed documentation and clarification of documentation submitted in order to expedite payment.
- Prepare and execute appeals for all denials and request review and re-processing of incorrect denials of claims.
10. Library Resources
- Generated reports using Google Analytics to identify user-behavior patterns of KM technologies and Library resources, and to make recommendations.
- Worked with ordering, receiving and registration of new library resources and materials and documentary with regular updating of catalogues.
11. EOB
EOB stands for explanation of benefits. This is a common outline provided as part of many health insurance plans to explain what services were completed, the co-pay required for each appointment, and how much of your payment is covered by health insurance. EOB is an indication that your insurance claim has already been processed.
- Submitted UB04 claims electronically and on paper to secondary insurance with attached primary EOB attached.
12. Insurance Carriers
- Provided customer service to Patients, Insurance carriers and Providers.
- Worked with other Supervisors/Manager/CEO resolving problematic issues and trends from insurance carriers.
13. Configuration Management
Configuration management is a technical system of management controls that includes decisions, actions, and approvals that are applied throughout the life cycle of a program or system and that maintain the consistency of its performance, functional and physical attributes from the conceptual phase to production and finally to post-production support.
- Provided the support within Change and Configuration Management Processes, the Configuration Control activities of the NAVY ERP Program.
- Organized and establish a Program Management Configuration Management Library using Microsoft Access as my tool and assisted with deliverables as needed.
14. Epic
Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.
- Corrected charge entry errors via use of the EPIC Charge Review Work Que.
- Annotate in the EPIC electronic health record as it relates to patient care.
15. CPT
CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.
- Utilized CPT coding, ICD-9 coding and Electronic Medical Records.
- Submitted claims on 1500 HCFA Forms to the Workers Compensation Carrier in an expedited manner; ICD-9 and CPT terminology knowledge.
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Kerol Harrod
Lecturer, School of Library and Information Studies, Texas Woman’s University, Texas Woman's University
List of collection management librarian skills to add to your resume

The most important skills for a collection management librarian resume and required skills for a collection management librarian to have include:
- Collection Management
- Library Services
- Collection Development
- Electronic Resources
- Library Materials
- Patient Accounts
- Library System
- Cataloging
- Appeals
- Library Resources
- EOB
- Insurance Carriers
- Configuration Management
- Epic
- CPT
- Inbound Calls
- Care Contracts
- Outbound Calls
- Payment Arrangements
- Past Due Accounts
- Collection Calls
- SharePoint
- MASINT
- Customer Accounts
- Payroll
- A/R
- Collection Efforts
- Student Loans
- Collection Process
- Customer Complaints
- FDCPA
- Diagnosis Codes
- ACH
Updated January 8, 2025