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Combined rail operator skills for your resume and career
7 combined rail operator skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Established a friendly and professional atmosphere that promoted attentive customer service and respect for the passengers.
- Logged customer inquiries and processed them according to the highest standards of customer service.
2. Train Operations
- Operated test trains as required for acceptance of equipment and all other tests required which specify the need for train operations.
- Trouble shooting and problem solving of train operations.
3. Switches
- Give signals to trains to proceed through interlockings after determining that all switches and crossovers are clear.
- Operated switches through controls or manually; performs operations necessary to restore movement by trouble-shooting problem conditions.
4. Troubleshoot
Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.
- Identified and troubleshoot process equipment, process problems, and worked toward solutions.
- Completed Troubleshoot and repair on operational issues that have occurred.
5. Mechanical Problems
Mechanical problems are used to describe issues that occurred to something involving a machine or tools. For instance, a mechanical problem at the workplace might mean the copier has broken down again. Other examples of mechanical problems in a car include faulty brakes, tire blowouts, etc.
- Report delays, mechanical problems and emergencies to supervisors or dispatchers, using radios.
- Operated trains and corrected operational and mechanical problems.
6. Transport Passengers
- Transport passengers from different locations operating an eight car train daily throughout the Chicago land area.
- Drive and control rail-guided public transportation to transport passengers.
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Hand signals are signs made using the hands to indicate or communicate certain instructions to anyone when audio communication won't be possible. Hand signals are used to flag down cabs, gesture at people from a distance, teach the deaf, and wave at someone. All these are in cases where voicing out the instructions won't be audible on the end of the receiver.
- Read switch points, signals, use of radio codes/dialog and hand signals, rail car troubleshooting.
- Observed hand signals, grade stakes, or other markings when operating machines.
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List of combined rail operator skills to add to your resume
The most important skills for a combined rail operator resume and required skills for a combined rail operator to have include:
- Customer Service
- Train Operations
- Switches
- Troubleshoot
- Mechanical Problems
- Transport Passengers
- Hand Signals
Updated January 8, 2025
