Communication service technician education requirements

1. Introduction to Customer Service

The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This course presents frameworks for communication, time management and problem-solving that allow you to improve your skills immediately and to evaluate customer service interactions. In addition, hands-on activities and community observations and projects are a part of this course, allowing you to get a real-world idea of key areas...

2. Business Communication Skills: Handling Clients & Customers

4.4

(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

3. Communication Skills Masterclass - Your Communication Guide

4.5

(961)

Communication Skill For Business Communication & Effective Communication In Workplace & Relationships...

4. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

5. Communication Fundamentals: How To Communicate Better

4.5

(82,838)

Become an Effective Communicator And Learn How to Get Your Message Across By Learning Communication Fundamentals...

6. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

7. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

8. Communication Skills - 7 Communication Courses In 1

4.6

(748)

Master Communication Skills: Learn Persuasion, Negotiation, Body Language, Emotional Intelligence & More!...

9. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

10. Winning With Communication - Master Communication Skills

4.4

(539)

Communication Training Course - Develop True Communication Mastery!...

11. Introduction To Fiber Optic Cabling

4.3

(2,759)

Welcome! This course is designed to give you a good understand of fiber optics and fiber data transmission...

12. Effective Communication Skills: Be a Better Communicator!

4

(404)

NEW UPGRADED COURSE: Learn proven, effective communication skills, how to question, listen actively & overcome problems...

13. Communication Skills for Beginners

4.5

(5,736)

Start Building Your Communication Skills Now...

14. Executive Communication Training

4.5

(272)

Being a great leader without being a great communicator is nearly impossible...

15. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

16. Business Communication Skills: EQ Intelligent Interactions

4.8

(273)

Elevate Your Business Communication Skills for Success. Learn to Master the Art of Emotionally Intelligent Interactions...

17. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

18. Your Customer Service Toolbox: Best Practices for Beginners

4.5

(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

19. Effective Communication in the Workplace

4.6

(9,714)

Business Communication Training...