Community relations assistant job description
Updated March 14, 2024
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Example community relations assistant requirements on a job description
Community relations assistant requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in community relations assistant job postings.
Sample community relations assistant requirements
- Bachelor's degree in communications, public relations, or related field.
- At least two years of experience in community relations, public relations, or marketing.
- Solid knowledge of social media platforms.
- Proficient in using Microsoft Office applications.
- Excellent writing and editing skills.
Sample required community relations assistant soft skills
- Strong interpersonal and communication skills.
- Ability to build relationships with diverse stakeholders.
- Superior organizational and time management skills.
- Ability to handle multiple projects simultaneously and meet deadlines.
- Flexible and able to work in a fast-paced environment.
Community relations assistant job description example 1
Mental Health Association community relations assistant job description
Job DescriptionMHA is hiring immediately for Development and Community Relations Administrative Assistant. The Development and Community Relations Administrative Assistant will provide administrative assistance as needed and directed to facilitate the efficient operation of the organization.
Development and Community Relations Administrative Assistant Position’s Essential Functions
Provide administrative and clerical support as assigned Respond to inquiries from employees, outside agencies, and clients Perform other administrative duties such as copying, filing and scanning Grant management and tracking Assist with project management Support event coordination and organization Assist with all facets of fundraising activities, from concept to implementation Gift management and oversight Committee and donor stewardship
Other tasks and responsibilities as assigned by the Vice President of Development & Community Relations.
Development and Community Relations Administrative Assistant Required Education, Experience, Knowledge, and Abilities
Strong verbal and written communications skills; accuracy in work and communication; demonstration of excellent computer skills including the ability to work independently in Microsoft Outlook, Word, Excel, Publisher and Power Point and other specialized data bases; ability to maintain confidentiality of information, ability to read, analyze and interpret information; keep systems organized and work cooperatively with variety of staff.
EEOC Statement: MHA Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MHA Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
About Mental Health Association, Inc.:
What We DoMHA (Mental Health Association) helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness and recovery.Why It MattersThe youth, adults, seniors and families we serve want the same things in life as anyone: to have friends, work, go to school, have meaningful relationships, express themselves (and be heard), and be accepted in their community for who they are. With our help and resources from a caring community, people can live their potential, in their community, every day.How We ThinkStarting in the 1960s, MHA’s groundbreaking efforts and advocacy helped to transition people away from institutional living to a life in our community. This became a model for the deinstitutionalization movement. Today, our leadership continues to advance awareness of mental health conditions and needs at local, regional and national levels. We drive compassionate care for those challenged by mental health, developmental disabilities, substance use, homelessness, acquired brain injury and more.
Development and Community Relations Administrative Assistant Position’s Essential Functions
Provide administrative and clerical support as assigned Respond to inquiries from employees, outside agencies, and clients Perform other administrative duties such as copying, filing and scanning Grant management and tracking Assist with project management Support event coordination and organization Assist with all facets of fundraising activities, from concept to implementation Gift management and oversight Committee and donor stewardship
Other tasks and responsibilities as assigned by the Vice President of Development & Community Relations.
Development and Community Relations Administrative Assistant Required Education, Experience, Knowledge, and Abilities
Strong verbal and written communications skills; accuracy in work and communication; demonstration of excellent computer skills including the ability to work independently in Microsoft Outlook, Word, Excel, Publisher and Power Point and other specialized data bases; ability to maintain confidentiality of information, ability to read, analyze and interpret information; keep systems organized and work cooperatively with variety of staff.
EEOC Statement: MHA Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, MHA Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
About Mental Health Association, Inc.:
What We DoMHA (Mental Health Association) helps people live their best life. We provide access to therapies for emotional health and wellness; services for substance use recovery, developmental disabilities and acquired brain injury; services for housing and residential programming, and more. With respect, integrity and compassion, MHA provides each individual served through person-driven programming to foster independence, community engagement, wellness and recovery.Why It MattersThe youth, adults, seniors and families we serve want the same things in life as anyone: to have friends, work, go to school, have meaningful relationships, express themselves (and be heard), and be accepted in their community for who they are. With our help and resources from a caring community, people can live their potential, in their community, every day.How We ThinkStarting in the 1960s, MHA’s groundbreaking efforts and advocacy helped to transition people away from institutional living to a life in our community. This became a model for the deinstitutionalization movement. Today, our leadership continues to advance awareness of mental health conditions and needs at local, regional and national levels. We drive compassionate care for those challenged by mental health, developmental disabilities, substance use, homelessness, acquired brain injury and more.
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Community relations assistant job description example 2
Americorps community relations assistant job description
About 1 in 5 Houston adults is considered illiterate, experiencing difficulty in completing tasks such as filling out job applications. The goal of the Houston Adult Literacy Project is to build the capacity of adult education and literacy organizations in Houston, which support low-income, low literacy adult learners to help them to obtain and grow the skills they need to become self-sufficient and improve their quality of life. Strengthen awareness, helping to decrease adult illiteracy though meaningful community engagement by serving as Community Engagement VISTA with The Alliance Refugee Services. The Alliance is a leading nonprofit comprised of an amazing team that hails from 26 countries and speaks over 20 languages. The Alliance welcomes and empowers refugees, immigrants, and underserved residents who face financial, educational, health, language, or cultural barriers to realizing their dreams. The Alliance's Refugee Services encompasses a variety of programs that provides a range of domestic services for newly-arrived refugees to help them to adjust to their new lives in Houston. This position is included with a rental assistance program that is offered by The Alliance for VISTA Members. Further help on this page can be found by clicking here.
Member Duties : Become a Community Engagement VISTA and play a vital role in developing and implementing an engagement plan that will build The Alliance Community Relations Departments' capacity to serve the low income-low literacy adult community. As a VISTA, you will increase community engagement through strengthening communications strategies, defining audiences and constituencies to deliver impactful and engaging messages, using digital communication, social media postings, participating in community events and meetings, and staying abreast of advocacy initiatives both on national and local levels. The VISTA will build capacity by: increasing community engagement and partner site support, strengthening communications strategies, defining communications audiences and constituencies to deliver impactful messages, and stay abreast of literacy initiatives. The VISTA will mobilize local resources to increase the capacity of adult literacy programs to build lasting solutions to poverty.
Program Benefits : Education award upon successful completion of service , Choice of Education Award or End of Service Stipend , Living Allowance , Training , Stipend , Relocation Allowance , Childcare assistance if eligible , Health Coverage* .
Terms :
Car recommended , Permits attendance at school during off hours , Permits working at another job during off hours .
Service Areas :
Education , Community and Economic Development , Community Outreach .
Skills :
General Skills , Urban Planning , Business/Entrepreneur , Recruitment , Fine Arts/Crafts , Computers/Technology , Veterans , Youth Development , Conflict Resolution , Community Organization , Public Speaking , Writing/Editing , Education , Team Work , Communications , Teaching/Tutoring , Social Services .
Member Duties : Become a Community Engagement VISTA and play a vital role in developing and implementing an engagement plan that will build The Alliance Community Relations Departments' capacity to serve the low income-low literacy adult community. As a VISTA, you will increase community engagement through strengthening communications strategies, defining audiences and constituencies to deliver impactful and engaging messages, using digital communication, social media postings, participating in community events and meetings, and staying abreast of advocacy initiatives both on national and local levels. The VISTA will build capacity by: increasing community engagement and partner site support, strengthening communications strategies, defining communications audiences and constituencies to deliver impactful messages, and stay abreast of literacy initiatives. The VISTA will mobilize local resources to increase the capacity of adult literacy programs to build lasting solutions to poverty.
Program Benefits : Education award upon successful completion of service , Choice of Education Award or End of Service Stipend , Living Allowance , Training , Stipend , Relocation Allowance , Childcare assistance if eligible , Health Coverage* .
Terms :
Car recommended , Permits attendance at school during off hours , Permits working at another job during off hours .
Service Areas :
Education , Community and Economic Development , Community Outreach .
Skills :
General Skills , Urban Planning , Business/Entrepreneur , Recruitment , Fine Arts/Crafts , Computers/Technology , Veterans , Youth Development , Conflict Resolution , Community Organization , Public Speaking , Writing/Editing , Education , Team Work , Communications , Teaching/Tutoring , Social Services .
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Community relations assistant job description example 3
Planned Parenthood community relations assistant job description
Care. No matter what:
PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state's leading provider of sexual and reproductive health services. We educate families and empower youth to make responsible choices that lead to healthier lives. We advocate for policies that improve sexual health.
Our Commitment to Diversity, Equity and Inclusion:
PPLM believes sexual health is essential to every person's overall health, well-being and happiness. We recognize that geographical and systemic barriers entrenched in discrimination and stigma prevent people in Massachusetts from having equitable opportunity to choose their own path and access to sexual and reproductive health care. In order to address health equity in communities across Massachusetts in an authentic way, we must start with ourselves. We are taking focused steps to make progress in our own organization. We have embarked on a diversity, equity and inclusion journey that will lead us toward becoming an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.
POSITION SUMMARY:
The Community Relations Executive Assistant (CREA) provides administrative and programmatic support to two teams, Education and Business Development & Community Engagement (BDCE), helping ensure the teams run efficiently and effectively. Reporting directly to the Vice Presidents of each department, this position supports the leadership in executing their responsibilities and assisting with various projects, including the Protection Methods Kit program Additionally, the CREA supports and facilitates efficient communication to internal and external audiences. The CREA represents the departments in a professional manner to staff, supporters, and clients by providing excellent customer service, and impeccable organizational and problem-solving skills. This position supports high efficiency by facilitating payments and communicating with vendors, triaging internal systems, navigating a variety of systems and databases, conducting research and reporting, coordinating internal meetings, maintaining supplies, overseeing all areas of the Protection Methods Kit program, and ensuring smooth running and successful day-to-day operations
Compensation: 49-55k
ESSENTIAL RESPONSIBILITIES:Execute the administrative functions of the two departments, including processing invoices and expense reimbursements Schedule internal, external, and remote meetings; create meeting agendas, take meeting minutes, and provide follow up support, as requested Provide excellent customer service while addressing inquiries from the public phone lines and public email inboxes for each department Oversee the Protection Methods Kit program including materials procurement, building, and sustaining inventory, Kit production, marketing, sales and invoicing, and shipping; revenue and expense tracking, customer and publisher communications, optimization, and oversight of project intern, as needed. Maintain adequate inventory of Education materials for programming, professional training, and/or purchase. Assist the Marketing team and Outreach Specialists across the state to maintain and restock organizational materials, outreach supplies and collateral housed in Boston. Reorder and maintain supplies as needed after obtaining budget approval and distribute to other PPLM sites. Register team members for external events, including travel logistics, and provide team with event related details Create and run queries as requested and synchronize contacts between Microsoft Dynamics and EveryAction Perform research and data collection/entry as needed, including for PPLM's strategic plan, grants and funders, and other initiatives Work closely with Community Relations Projects & Systems Specialist to onboard new CRM and train as superuser. Assist department heads and managers with submitting and monitoring contracts through the PPLM contracting process. Assist the Department Heads in their roles and projects as related to the Strategic Plan Provide assistance to the Strategic Plan Project Manager and other Executive and Administrative Assistants, to help ensure the departments stay on task with their assigned strategic activities Serve as the administrative support for one of the Strategic Plan workgroups. Interface with the finance department to ensure adequate reporting and processing of A/P and A/R including monthly reconciliations and processing of all Education department-generated invoices. Gain knowledge of broad organizational practices at PPLM Participate in selection and support of, and coordinate with, administrative interns, as needed Ability to work early mornings or late afternoons for events and meeting set up, as needed Ability to lift 25lbs Understand how departments at PPLM intersect A commitment to PPLM's mission and values Other tasks and responsibilities as needed
QUALIFICATIONS:At least 3 years of experience in an administrative position, communicating and interfacing with internal and external key stakeholders, customers, and community partners. Strong customer service skills Strong project management skills with a demonstrated ability to deliver timely results Impeccable financial management experience Superior attention to detail and organization Anticipate needs of departments and take appropriate initiative Excellent writing, editing, and communication skills Ability to work independently, multi-task, and adjust priorities as competing projects vie for attention; as well as to seek help from supervisors when needed to complete tasks Background, expertise, and strong interest in database administration; familiarity with Microsoft Dynamics and/or EveryAction (or other CRM) preferred Experience with SharePoint and Teams, preferred Proficiency with Microsoft Office including Outlook, Word, Power Point and Excel Proficiency in MS Office; experience with Adobe Creative Suite (specifically InDesign and Photoshop), or willingness to learn all of the above Knowledge of web content management systems and HTML, a plus Demonstrated ability to work with people of different races, ethnicities, sexual and gender identities and expressions, ages, abilities, and experiences Commitment to addressing the impact of racism and other oppressions on sexual health Stellar interpersonal skills, patience, and sense of humor Commitment to team orientation and willingness to participate in ongoing feedback with colleagues. Bachelor's degree preferred, or equivalent work experience Spanish language (written and spoken), a plus A commitment to PPLM's mission and values
Planned Parenthood League of Massachusetts offers a comprehensive benefit package which includes; health, dental and vision insurance, 11 paid holidays, 403B retirement plan with a 3% employer match, paid parental leave, paid time off, flexible spending accounts and more.
Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state's leading provider of sexual and reproductive health services. We educate families and empower youth to make responsible choices that lead to healthier lives. We advocate for policies that improve sexual health.
Our Commitment to Diversity, Equity and Inclusion:
PPLM believes sexual health is essential to every person's overall health, well-being and happiness. We recognize that geographical and systemic barriers entrenched in discrimination and stigma prevent people in Massachusetts from having equitable opportunity to choose their own path and access to sexual and reproductive health care. In order to address health equity in communities across Massachusetts in an authentic way, we must start with ourselves. We are taking focused steps to make progress in our own organization. We have embarked on a diversity, equity and inclusion journey that will lead us toward becoming an organization that better reflects our patients and embodies cultural humility. We are wholeheartedly committed to this work.
POSITION SUMMARY:
The Community Relations Executive Assistant (CREA) provides administrative and programmatic support to two teams, Education and Business Development & Community Engagement (BDCE), helping ensure the teams run efficiently and effectively. Reporting directly to the Vice Presidents of each department, this position supports the leadership in executing their responsibilities and assisting with various projects, including the Protection Methods Kit program Additionally, the CREA supports and facilitates efficient communication to internal and external audiences. The CREA represents the departments in a professional manner to staff, supporters, and clients by providing excellent customer service, and impeccable organizational and problem-solving skills. This position supports high efficiency by facilitating payments and communicating with vendors, triaging internal systems, navigating a variety of systems and databases, conducting research and reporting, coordinating internal meetings, maintaining supplies, overseeing all areas of the Protection Methods Kit program, and ensuring smooth running and successful day-to-day operations
Compensation: 49-55k
ESSENTIAL RESPONSIBILITIES:Execute the administrative functions of the two departments, including processing invoices and expense reimbursements Schedule internal, external, and remote meetings; create meeting agendas, take meeting minutes, and provide follow up support, as requested Provide excellent customer service while addressing inquiries from the public phone lines and public email inboxes for each department Oversee the Protection Methods Kit program including materials procurement, building, and sustaining inventory, Kit production, marketing, sales and invoicing, and shipping; revenue and expense tracking, customer and publisher communications, optimization, and oversight of project intern, as needed. Maintain adequate inventory of Education materials for programming, professional training, and/or purchase. Assist the Marketing team and Outreach Specialists across the state to maintain and restock organizational materials, outreach supplies and collateral housed in Boston. Reorder and maintain supplies as needed after obtaining budget approval and distribute to other PPLM sites. Register team members for external events, including travel logistics, and provide team with event related details Create and run queries as requested and synchronize contacts between Microsoft Dynamics and EveryAction Perform research and data collection/entry as needed, including for PPLM's strategic plan, grants and funders, and other initiatives Work closely with Community Relations Projects & Systems Specialist to onboard new CRM and train as superuser. Assist department heads and managers with submitting and monitoring contracts through the PPLM contracting process. Assist the Department Heads in their roles and projects as related to the Strategic Plan Provide assistance to the Strategic Plan Project Manager and other Executive and Administrative Assistants, to help ensure the departments stay on task with their assigned strategic activities Serve as the administrative support for one of the Strategic Plan workgroups. Interface with the finance department to ensure adequate reporting and processing of A/P and A/R including monthly reconciliations and processing of all Education department-generated invoices. Gain knowledge of broad organizational practices at PPLM Participate in selection and support of, and coordinate with, administrative interns, as needed Ability to work early mornings or late afternoons for events and meeting set up, as needed Ability to lift 25lbs Understand how departments at PPLM intersect A commitment to PPLM's mission and values Other tasks and responsibilities as needed
QUALIFICATIONS:At least 3 years of experience in an administrative position, communicating and interfacing with internal and external key stakeholders, customers, and community partners. Strong customer service skills Strong project management skills with a demonstrated ability to deliver timely results Impeccable financial management experience Superior attention to detail and organization Anticipate needs of departments and take appropriate initiative Excellent writing, editing, and communication skills Ability to work independently, multi-task, and adjust priorities as competing projects vie for attention; as well as to seek help from supervisors when needed to complete tasks Background, expertise, and strong interest in database administration; familiarity with Microsoft Dynamics and/or EveryAction (or other CRM) preferred Experience with SharePoint and Teams, preferred Proficiency with Microsoft Office including Outlook, Word, Power Point and Excel Proficiency in MS Office; experience with Adobe Creative Suite (specifically InDesign and Photoshop), or willingness to learn all of the above Knowledge of web content management systems and HTML, a plus Demonstrated ability to work with people of different races, ethnicities, sexual and gender identities and expressions, ages, abilities, and experiences Commitment to addressing the impact of racism and other oppressions on sexual health Stellar interpersonal skills, patience, and sense of humor Commitment to team orientation and willingness to participate in ongoing feedback with colleagues. Bachelor's degree preferred, or equivalent work experience Spanish language (written and spoken), a plus A commitment to PPLM's mission and values
Planned Parenthood League of Massachusetts offers a comprehensive benefit package which includes; health, dental and vision insurance, 11 paid holidays, 403B retirement plan with a 3% employer match, paid parental leave, paid time off, flexible spending accounts and more.
Planned Parenthood League of Massachusetts is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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Updated March 14, 2024