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Computer network administrator skills for your resume and career

Updated January 8, 2025

4 min read

Quoted experts

Laura Kier,

George Miller

Below we've compiled a list of the most critical computer network administrator skills. We ranked the top skills for computer network administrators based on the percentage of resumes they appeared on. For example, 14.9% of computer network administrator resumes contained customer service as a skill. Continue reading to find out what skills a computer network administrator needs to be successful in the workplace.

15 computer network administrator skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how computer network administrators use customer service:

Developed and implemented customer service and communications policies as well as authored and revised event management local operating instructions.
Provide customer service and assistance to Networking customers including troubleshooting some unique problems via telephone.

2. Computer Network

Here's how computer network administrators use computer network:

Installed and configured computer networking software for diagnostic purposes.
Managed and maintained 125-workstation Microsoft Computer Network

3. PC

Here's how computer network administrators use pc:

Determined all PC hardware and peripheral hardware required to meet business requirements.
Chair of committee to review technology and responsible for purchasing and maintaining PC based and Network based software.

4. Switches

Here's how computer network administrators use switches:

Installed, administered, and maintained networks with many servers, switches, routers, wireless access points, and firewalls.
Implement a fault tolerant LAN network using the Cisco 2691 Routers, Cisco 2950 Catalyst Switches and Cisco 3745 Ethernet Switch.

5. Troubleshoot

Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

Here's how computer network administrators use troubleshoot:

Utilized network utilities to troubleshoot and repair network connectivity issues.
Maintain, Troubleshoot and administer the use of LAN, WAN, Mainframe Network, Workstation and peripheral Equipment.

6. Desk Support

Here's how computer network administrators use desk support:

Provided help desk support for 60 staff and 1,300 students.
Provide help desk support and maintenance for over 100 workstations.

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7. Network Printers

Here's how computer network administrators use network printers:

Maintained network with more than 40 workstations and multiple network printers.
Managed network printers and repair.

8. Routers

A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. It may include several network ports to connect many devices at one go.

Here's how computer network administrators use routers:

Upgraded frame relay/Cisco routers within the statewide educational network.
Secure wireless networking with WEP, WPA, WPA 2 through Cisco routers and access points.

9. CAD

Here's how computer network administrators use cad:

Developed and implemented office wide CAD standards including AutoCAD configuration and user training and support.
Led introduction/start-up of architectural design capabilities and CAD department network.

10. Windows Server

Here's how computer network administrators use windows server:

Installed, configured, administered and monitored Windows Server 2008 network infrastructure.
Administered a Windows Server 2003 Domain consisting of 400 computers and roughly 500 end-users using Active Directory and Group Policy.

11. Computer System

Here's how computer network administrators use computer system:

Involved with specialized assignments including development, testing, and implementation of computer systems and operating procedures.
Configure and administer computer systems as well as monitor, identify and resolve network configuration issues.

12. Workstations

Here's how computer network administrators use workstations:

Completed network and server administration tasks* Provided desktop workstation support and troubleshooting* Installed and maintained computer lab workstations
Maintained hardware and supported over 100 workstations and accompanying printers and other peripherals.

13. DHCP

Here's how computer network administrators use dhcp:

Sever Configuration as TCP/IP, DNS, DHCP Protocols, Policies, Group Policies & Print Server.
Manage network databases, LAN administration, DHCP, DNS, WINS, TCP/IP.3270 emulation software.

14. Firewall

Here's how computer network administrators use firewall:

Upgraded network to enterprise level Sonic Wall Firewalls which significantly improved network bandwidth and security.
Managed Security on Desktops and Firewall.

15. SQL

Here's how computer network administrators use sql:

Utilized SQL and Pervasive controls in a clustered server environment to provide redundancy in catastrophic server loss situations.
Developed SQL reports for Advertising Department and robust client database for Litigation Department.

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What skills help Computer Network Administrators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What computer network administrator skills would you recommend for someone trying to advance their career?

Laura Kier

Network Design and Administration Instructor

Computer Networking is a dynamic field with a wide variety of opportunities in many different industries. Some skills that will be more important in general are skills in software defined networking and automation. Skills in the DevOps field will be necessary, as well as skills leveraging AI tools. Cybersecurity is always important and using AI tools to enhance security and monitoring is necessary.

What type of skills will young computer network administrators need?

George Miller

Associate Professor Computer Science, Tiffin University

Many organizations realize graduates cannot learn everything in college about their major but want the graduate to have a solid foundation on their field of study. The organization wants to mold the graduate to their company environment with how they do things related to the field of study. Most companies want college graduates to have good communication skills (both oral and written), critical thinking skills and be able to work well in teams. These skills have been a staple for graduates since I can remember. This is why a college graduate takes many general education courses related to these skills and many of their major courses emphasize these skills.
Going back to the previous answer I believe graduates in all fields of study will need a better knowledge of technology and easier adaptability to changing technology. Again, an IS degree is already preparing students for this.

What technical skills for a computer network administrator stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

What soft skills should all computer network administrators possess?

Rania Hussein Ph.D.

Associate Teaching Professor, University of Washington

Being coachable, know how to learn and figure things out, effective communication skills, continuous self-development.

What hard/technical skills are most important for computer network administrators?

Robert Vinaja Ph.D.

Assistant Professor of Computer Information Systems, Texas A&M University San Antonio

-Programming.

-Understand algorithms and data structures.

Do you want to know more?

List of computer network administrator skills to add to your resume

The most important skills for a computer network administrator resume and required skills for a computer network administrator to have include:

Customer Service
Computer Network
PC
Switches
Troubleshoot
Desk Support
Network Printers
Routers
CAD
Windows Server
Computer System
Workstations
DHCP
Firewall
SQL
DNS
VoIP

Network Administration
Linux
TCP/IP
Windows NT
Network Security
Network Infrastructure
Windows XP
User Accounts
Group Policies
Mac OS
Lan
VPN
Network Equipment
Software Installation
Microsoft Exchange
HTML
Phone System

A+
Computer Software
Network Support
Unix
Network Systems
Network Hardware
Ethernet
Troubleshot
Software Applications
Software Support
Network Problems
Software Issues
Computer Equipment
Print Servers
CAT5

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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