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Computer operations analyst skills for your resume and career

Updated January 8, 2025

5 min read

Below we've compiled a list of the most critical computer operations analyst skills. We ranked the top skills for computer operations analysts based on the percentage of resumes they appeared on. For example, 9.9% of computer operations analyst resumes contained linux as a skill. Continue reading to find out what skills a computer operations analyst needs to be successful in the workplace.

15 computer operations analyst skills for your resume and career

1. Linux

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Here's how computer operations analysts use linux:

Interfaced with Database and UNIX Developers to resolve or escalate SQL and Shell Scripting UNIX / LINUX problems.
Resolved errors via UNIX / LINUX, and Microsoft Windows Server.

2. Unix

UNIX is a computer operating system that was first created in the 1960s and has been constantly updated since then. The operating system refers to the set of programs that enable a machine to function. It is a multi-user, multi-tasking device that works on computers, laptops, and servers. UNIX systems also have a graphical user interface (GUI), similar to Microsoft Windows, that makes it simple to use.

Here's how computer operations analysts use unix:

Performed timely follow-up on problem records created and recovery of system failures: AS400, Unix, Intel, and Mainframe.
Created and maintained the Mainframe (OS 380/390) and Distributed environments (UNIX, Windows) automated via AutoMate software.

3. Computer Operations

Here's how computer operations analysts use computer operations:

Initiate and monitor daytime and nighttime computer operations as assigned and according to established procedures.
Coordinated Computer Operations for a Main-Frame, including Libraries, Hardware/Software performance evaluations.

4. Servers

Servers are computers or systems that provide services to other computers known as clients connected to them via a network. The services can range from data, resources, programs, or any other service that has to do with computing and computers.

It may also refer to someone at a restaurants that delivers the food to patrons from the kitchen.

Here's how computer operations analysts use servers:

Recommended and implemented blocking mechanisms to successfully control unrelated traffic passing through company servers.
Monitored 45,000+ servers in a Mixed Unix/Linux/Windows environment.

5. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how computer operations analysts use os:

Performed computer re-imaging and OS deployment.
Performed system administration tasks for users running Microsoft Windows Vista/XP/2000/NT/98 as well as Macintosh OS X and OS 9.

6. Data Analysis

Here's how computer operations analysts use data analysis:

Performed Data Analysis creating and maintaining Excel Spreadsheets using Pivot Tables and Vlookup.

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7. Mainframe Systems

Here's how computer operations analysts use mainframe systems:

Monitor production & development mainframe systems within an enterprise environment.
Monitored Mainframe systems using MVS, JES2, TSO, TMON, CICS, reported problems using Remedy problem reporting software.

8. Problem Resolution

A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Here's how computer operations analysts use problem resolution:

Performed preventive maintenance by analyzing previous problems and developed efficient problem resolution procedures to limit customer down time.
Provided daily operational problem resolution support for production/test job, abnormalities, communication/hardware failures and processing anomalies.

9. Computer System

Here's how computer operations analysts use computer system:

Installed, and maintained connectivity to the network enterprise-wide computer systems and utilities.
Monitored Mini-Computer systems, performed system Utilities, and provided customer support.

10. Production Environment

The term production environment is mainly used by software developers to describe the phase of production where the latest versions of products, updates, or software are pushed live to their intended users. In this phase, clients can see a live service of the product.

Here's how computer operations analysts use production environment:

Analyze work flow and procedures via trend and metric analysis in order to recommend and implement changes to the production environment.
Developed and maintained standards and procedures regarding the performance of use for all software products in the production environment.

11. Trouble Tickets

A trouble ticket is another term for a support/help ticket. At the point when a client or worker has an issue, they present a record, or ticket, to the IT group depicting their issue. The group records significant data on the ticket and uses it for correspondence between the client and the group.

Here's how computer operations analysts use trouble tickets:

Performed these tasks using Remedy Trouble Ticketing systems/Remedy assets management.
Provide accurate and timely documentation within trouble ticket.

12. Production Control

Production control is the component of management that directs, plans, and controls the supply and processing of raw material. Any enterprise does this so that specific products get produced by a stipulated approach to convene an authorized sales programme. Production control is often executed from a control or operations room.

Here's how computer operations analysts use production control:

Review Computing Center Operations, University Information Technology and Information Systems Division procedures and standards related to production control.
Complete production control, change control and scheduling assignments to optimize banking data center productivity.

13. Peripheral Devices

Here's how computer operations analysts use peripheral devices:

Operate master control console controlling system, job and peripheral devices.
Monitored and administered mainframe and client server production and test systems for multiple sites including batch execution and peripheral devices.

14. JCL

Here's how computer operations analysts use jcl:

Submitted JCL programs to support Key Investment Services (KIS) and Pershing Financial conversion activity resulting in an achieved transition.
Edited and compiled test programs before they were allowed to go to production, created JCL for all new programs.

15. Level Support

Here's how computer operations analysts use level support:

Provided 2nd level support for customer reporting problems.
Provided first level troubleshooting and contacting second level support when required.

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List of computer operations analyst skills to add to your resume

The most important skills for a computer operations analyst resume and required skills for a computer operations analyst to have include:

Linux
Unix
Computer Operations
Servers
OS
Data Analysis
Mainframe Systems
Problem Resolution
Computer System
Production Environment
Trouble Tickets
Production Control
Peripheral Devices
JCL
Level Support
System Maintenance

System Problems
Desk Support
Solaris
AIX
MVS
CICS
TCP/IP
SQL
System Performance
Computer Programs
IPL
Control-M
Batch Processing
TSO
SLA
Tivoli

LAN
Computer Equipment
VPN
IBM As/400
JES2
Windows NT
WAN
Peripheral Equipment
DB2
Tape Library
Novell
CA7
Lotus Notes
System Upgrades
VM

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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