Computer operations shift supervisor job description
Updated March 14, 2024
4 min read
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Example computer operations shift supervisor requirements on a job description
Computer operations shift supervisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in computer operations shift supervisor job postings.
Sample computer operations shift supervisor requirements
- Experience in managing computer operations
- Ability to analyze and troubleshoot technical issues
- Knowledge of various operating systems and hardware
- Proficiency in programming languages such as Java or Python
- Understanding of network protocols and security
Sample required computer operations shift supervisor soft skills
- Leadership and management skills
- Excellent communication and interpersonal abilities
- Adaptability and flexibility in a fast-paced work environment
- Problem-solving and decision-making skills
- Attention to detail and strong organizational skills
Computer operations shift supervisor job description example 1
Publix computer operations shift supervisor job description
**20950BR**
**Position Title:**
I/S Supervisor - Computer Operations - 3rd Shift, Lakeland,FL
**Department:**
Information Systems
**Location:**
Lakeland, FL between Orlando and Tampa
**Description:**
+ oversees the execution of the production batch schedule and takes appropriate action to resolve job failures and system issues
+ provides associate coaching, direction, insight, guidance, support, and counsel to customer support analysts
+ provides supervision and direction for associates and assigned processes
+ participates in hiring selections, counseling, performance reviews, personnel issues, and work prioritization
+ plans, reviews, and administers training of associates
+ inspires and creates positive avenues for change
+ participates in establishing and monitoring departmental KPIs and measurement reporting ensures adequate resources are in place to meet processing demands.
20950BR
**Additional Required Qualifications:**
**Hours of Work:**
12:00am - 8:00am
**State:**
Florida
**Frequency of Pay:**
Monthly
**Travel Frequency:**
0%
**Minimum Base Pay:**
5,340
**Additional Preferred Qualifications:**
**Additional Information:**
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
**Address:**
3045 New Tampa Hwy
**Potential Annual Pay with Bonus:**
69,420 - 104,520
**City:**
Lakeland
**Other Compensation Information:**
**Year End Bonus:**
As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
**Maximum Base Pay:**
8,040
**Required Qualifications:**
+ Associate's degree in Computer Science or an analytical discipline, or equivalent experience
+ at least two years of experience in computer operations or operations support
+ experience working in a Computer Operations environment
+ willing to work shift work
+ excellent communication and interpersonal skills
+ highly developed ability to organize, plan, and prioritize
+ high degree of self-motivation and commitment
+ customer-focused
+ high degree of maturity, tactfulness, and business ethics
+ ability to work on multiple tasks at the same time
+ highly developed problem-solving skills
+ ability to make consistently correct judgments under pressure
+ ability to build and maintain positive relationships with team members, other Publix departments and Publix vendors
+ demonstrates maturity and integrity in all situations
+ excellent leadership and supervisory skills
+ ability to maintain confidentiality with associate and business information
+ responsible for maintaining knowledge of current technology
+ good human relation skills (the ability to work well with others and be a team member)
+ show enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission.
**Preferred Qualifications:**
• three years' experience as a Computer Operator working with both mainframe and distributed computing systems;
• three years' experience with CA7;
• prior job responsibilities supervising/leading a small team of technical associates
**Zip Code:**
33815-3468
**Benefits Information:**
+ Employee stock ownership plan that contributes Publix stock to associates each year at no cost
+ An opportunity to purchase additional shares of our privately-held stock
+ 401(k) retirement savings plan
+ Group health plan (with prescription benefits)
+ Group dental plan
+ Group vision plan
+ Sick pay
+ Paid Parental Leave
+ Long-term disability insurance
+ Company-paid life insurance (with accidental death & dismemberment benefits)
+ Tuition reimbursement
+ Vacation pay
+ Free hot lunches (buffet-style) at facilities with a cafeteria
+ Paycheck direct deposit
+ Credit union
+ Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
+ 6 paid holidays (associates can exchange the following holidays with their manager's approval: New Year's Day, Memorial Day, Fourth of July, and Labor Day).
**Position Title:**
I/S Supervisor - Computer Operations - 3rd Shift, Lakeland,FL
**Department:**
Information Systems
**Location:**
Lakeland, FL between Orlando and Tampa
**Description:**
+ oversees the execution of the production batch schedule and takes appropriate action to resolve job failures and system issues
+ provides associate coaching, direction, insight, guidance, support, and counsel to customer support analysts
+ provides supervision and direction for associates and assigned processes
+ participates in hiring selections, counseling, performance reviews, personnel issues, and work prioritization
+ plans, reviews, and administers training of associates
+ inspires and creates positive avenues for change
+ participates in establishing and monitoring departmental KPIs and measurement reporting ensures adequate resources are in place to meet processing demands.
20950BR
**Additional Required Qualifications:**
**Hours of Work:**
12:00am - 8:00am
**State:**
Florida
**Frequency of Pay:**
Monthly
**Travel Frequency:**
0%
**Minimum Base Pay:**
5,340
**Additional Preferred Qualifications:**
**Additional Information:**
Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
**Address:**
3045 New Tampa Hwy
**Potential Annual Pay with Bonus:**
69,420 - 104,520
**City:**
Lakeland
**Other Compensation Information:**
**Year End Bonus:**
As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.
**Maximum Base Pay:**
8,040
**Required Qualifications:**
+ Associate's degree in Computer Science or an analytical discipline, or equivalent experience
+ at least two years of experience in computer operations or operations support
+ experience working in a Computer Operations environment
+ willing to work shift work
+ excellent communication and interpersonal skills
+ highly developed ability to organize, plan, and prioritize
+ high degree of self-motivation and commitment
+ customer-focused
+ high degree of maturity, tactfulness, and business ethics
+ ability to work on multiple tasks at the same time
+ highly developed problem-solving skills
+ ability to make consistently correct judgments under pressure
+ ability to build and maintain positive relationships with team members, other Publix departments and Publix vendors
+ demonstrates maturity and integrity in all situations
+ excellent leadership and supervisory skills
+ ability to maintain confidentiality with associate and business information
+ responsible for maintaining knowledge of current technology
+ good human relation skills (the ability to work well with others and be a team member)
+ show enthusiasm, initiative and pride in work, and a commitment to Publix and our Mission.
**Preferred Qualifications:**
• three years' experience as a Computer Operator working with both mainframe and distributed computing systems;
• three years' experience with CA7;
• prior job responsibilities supervising/leading a small team of technical associates
**Zip Code:**
33815-3468
**Benefits Information:**
+ Employee stock ownership plan that contributes Publix stock to associates each year at no cost
+ An opportunity to purchase additional shares of our privately-held stock
+ 401(k) retirement savings plan
+ Group health plan (with prescription benefits)
+ Group dental plan
+ Group vision plan
+ Sick pay
+ Paid Parental Leave
+ Long-term disability insurance
+ Company-paid life insurance (with accidental death & dismemberment benefits)
+ Tuition reimbursement
+ Vacation pay
+ Free hot lunches (buffet-style) at facilities with a cafeteria
+ Paycheck direct deposit
+ Credit union
+ Access to over 50 discount offers including discounts on computer, vehicle and wireless purchases
+ 6 paid holidays (associates can exchange the following holidays with their manager's approval: New Year's Day, Memorial Day, Fourth of July, and Labor Day).
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Updated March 14, 2024
Updated March 14, 2024