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What is a computer system technician and how to become one

Updated January 8, 2025
4 min read
Quoted experts
Mario Bkassiny Ph.D.,
Oriehi Destiny Anyaiwe

Computer system technicians, also known as technical maintenance professionals, manage the functions of the computer network, operating systems, hardware, and applications of an enterprise. These technicians track system performance and troubleshooting failures to give consumers reliable connectivity and support as soon as possible.

The degree varies for computer system technicians, but usually, post-secondary education is required. Most of the professionals for this role either have a certificate or an associate's degree from community colleges and vocational institutions. Some fields that you can focus on are computer science and network technology. Some employers prefer applicants who have at least one to two years of experience.

Communication, multi-task, analytics, problem-solving, time management, and writing skills are essential skills for computer system technicians. You will also need knowledge of relevant technologies and other resources. The annual average salary for computer system technicians is $20.38 per hour, including tips, bonuses, and overtime.

What general advice would you give to a computer system technician?

Mario Bkassiny Ph.D.Mario Bkassiny Ph.D. LinkedIn profile

Associate Professor, SUNY Oswego

Young graduates should continuously seek every learning opportunity to enhance their professional skills. With the fast growth of engineering technology, it is important for engineers to remain up to date with the most recent innovations in their fields. The learning process does not stop at graduation, but instead, it extends beyond college to the workplace where engineers can gain expert knowledge in their fields.
ScoreComputer System TechnicianUS Average
Salary
5.4

Avg. Salary $68,788

Avg. Salary $59,228

Stability level
6.7

Growth rate 10%

Growth rate 0.3%

Diversity
6.5
Race

American Indian and Alaska Native 0.41%

Asian 10.56%

Black or African American 11.96%

Hispanic or Latino 15.59%

Unknown 5.33%

White 56.14%

Gender

female 12.89%

male 87.11%

Age - 41
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 41
Stress level
6.7

Stress level is high

7.1 - high

Complexity level
6.5

Complexity level is challenging

7 - challenging

Work life balance
7.4

Work life balance is good

6.4 - fair

Computer system technician career paths

Key steps to become a computer system technician

  1. Explore computer system technician education requirements

    Most common computer system technician degrees

    Bachelor's

    40.5 %

    Associate

    37.5 %

    High School Diploma

    7.3 %
  2. Start to develop specific computer system technician skills

    SkillsPercentages
    Technical Support14.94%
    Electronic Equipment8.92%
    Trouble Tickets8.33%
    Troubleshoot6.72%
    DOD5.37%
  3. Complete relevant computer system technician training and internships

    Accountants spend an average of 3-6 months on post-employment, on-the-job training. New computer system technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a computer system technician based on U.S. Bureau of Labor Statistics data and data from real computer system technician resumes.
  4. Gain additional computer system technician certifications

    Computer system technician certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific computer system technician certification, having one may help you stand out relative to other applicants.

    The most common certifications for computer system technicians include Master Certified Electronics Technician (CETma) and Security 5 Certification.

    More About Certifications
  5. Research computer system technician duties and responsibilities

    • Manage LAN at test center sites locate around the country.
    • Manage collaborative CSV documentation efforts using Microsoft SharePoint.
    • Use of Linux operating system.
    • Install hardware, configure protocols utilizing TCP/IP.
  6. Apply for computer system technician jobs

    Now it's time to start searching for a computer system technician job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first computer system technician job

Zippi

Are you a computer system technician?

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Average computer system technician salary

The average computer system technician salary in the United States is $68,788 per year or $33 per hour. Computer system technician salaries range between $51,000 and $91,000 per year.

Average computer system technician salary
$68,788 Yearly
$33.07 hourly

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How do computer system technicians rate their job?

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Computer system technician reviews

profile
A zippia user wrote a review on Jan 2022
Cons

There was nothing to like. Everyone was polite an hard workers


profile
A zippia user wrote a review on Apr 2020
Cons

I don’t too much simple tickets

Pros

I really love technical job which is hands on.


profile
A zippia user wrote a review on Feb 2020
Pros

I love the fact that I have self taught myself by trouble shooting issues for fifteen years while working in corrections as the Video court officer with no prior experince or degree

Cons

I dislike the fact that I don't get paid as a Video technician although I'm called to fix issues


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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