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Conference services director skills for your resume and career

Updated January 8, 2025
3 min read
Below we've compiled a list of the most critical conference services director skills. We ranked the top skills for conference services directors based on the percentage of resumes they appeared on. For example, 14.6% of conference services director resumes contained culinary as a skill. Continue reading to find out what skills a conference services director needs to be successful in the workplace.

15 conference services director skills for your resume and career

1. Culinary

Here's how conference services directors use culinary:
  • Coordinated with Culinary and Operations Departments regarding menu planning, logistics and preparation for all events.
  • Work closely with the banquet department and culinary team to achieve outstanding food and beverage service.

2. Coordinators

Here's how conference services directors use coordinators:
  • Established trusting relationships with convention coordinators; setup and administered arrangements for as many as five conventions simultaneously.
  • Lead Convention Services Managers, Catering Sales Managers, Coordinators and Administrative Assistants to continually to exceed annual goals.

3. BEO

Here's how conference services directors use beo:
  • Facilitated the weekly BEO review meeting to ensure correct interpretation of the customer's itinerary and anticipated any possible challenges.
  • Attend numerous managerial meetings to include: Sales Meeting, Staff & Forecast, Resume Meeting and BEO Meeting.

4. Site Inspections

Site inspection is a series of regular activities aimed at creating and maintaining safe conditions and discovering unsafe practices, including safety regulations, working conditions, and other critical areas of the construction site. The site inspection is carried out using traditional field visit methods with a paper and pen checklist.

Here's how conference services directors use site inspections:
  • Manage logistical event information such as contract negotiation, site inspections, event space accommodations and billing arrangements.
  • Conducted site inspections, negotiated for signature all vendor arrangements/contractual agreements.

5. Audio Visual Equipment

Here's how conference services directors use audio visual equipment:
  • Arrange for banquets, food preparation, audio visual equipment, entertainment and recreational entertainment.
  • Implemented standardized audio visual equipment needs for all Conference Service meeting rooms.

6. Community Organizations

Community organizations refers to a form of social or volunteer work that focuses on bettering a community. This may be a community defined by geographic boundaries or by a person's racial or sexual identity. These organizations are often nonprofits that help groups of people affected by natural disasters or hate crimes.

Here's how conference services directors use community organizations:
  • Worked extensively with community organizations and local officials to coordinate campus events and maintain town-gown relationships.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how conference services directors use customer service:
  • Worked with existing accounts to provide excellent customer service and maintain existing strong relationships with clients.
  • Recruited, hired and trained employees for customer service roles.

8. Delphi

Delphi is a high-level programming language that supports object-oriented design and provides rapid application development for developing applications ranging from web applications, desktop applications, mobile applications, windows applications to machine learning applications.

Here's how conference services directors use delphi:
  • Directed department operations.Served as Delphi Administrator; managed the program maintenance and its Users.
  • Assisted in set-up and configuration of Delphi Property Management system and Meetings Matrix.

9. Promotional Materials

Promotional material is any document or article - written, printed, graphic, electronic, audio, or video presentation, distributed or made available in whole or in part on behalf of a product, cause, idea, person, or business for promotion, advertisement, announcement or direction. Promotional materials are used to make a business stand out from its competitors and to engage the target audience.

Here's how conference services directors use promotional materials:
  • Collaborate with ACA Marketing Team to develop promotional materials, social media platforms, and conference mobile app.

10. Group Resumes

Here's how conference services directors use group resumes:
  • Produce and distribute Group Resumes, lead pre-con and post-con meetings as
  • Communicate group specifications and history to the appropriate operational departments through group resumes and resume meetings.

11. Corporate Events

A corporate event is a social or hospitality activity organized or funded by a business entity. The focus audience for corporate events can include but not be limited to employees, board members, stakeholders, customers/clients, and potential clients. The motivation for businesses to organize events may be to reward, motivate, celebrate, educate, manage organizational change, mark milestones, or encourage collaboration.

Here's how conference services directors use corporate events:
  • Created, updated and maintained detailed operational procedures related to travel and corporate events and meetings.
  • Organized approximately 50 corporate events per physical year.

12. VIP

A VIP is an important or unique person accorded with the highest respect and special privileges in any given and environment. It's an acronym for Very Important Person and such a person naturally wields Influence in society, is very popular, and has a higher social status.

Here's how conference services directors use vip:
  • Serviced all VIP requests for external social and corporate functions requested by CEO and executive level managers.
  • Provided planning on top ten accounts and other VIP clients.

13. Budget Management

Here's how conference services directors use budget management:
  • Provide budget management, including budget development and accountability.

14. Executive Committee

An Executive Committee is a group of people put together to manage the affairs of a meeting, project, organization, or any meaningful cause. The committee governs over the affairs of everything it is set to rule and makes important decisions that will lead to the success of the organization or project they govern. Sometimes the committee is formed on a temporal basis, and sometimes permanently but the role remains the same.

Here's how conference services directors use executive committee:
  • Conducted monthly budget reviews with hotel executive committee and quarterly reviews with corporate management.
  • Prepare and present project plans, operational reports, and financial statements for Executive Committee.

15. Meeting Rooms

A meeting room is a room set aside solely to hold meetings and conferences to discuss issues, set priorities, and make decisions. A meeting room also can be used to hold training sessions, brainstorming, and/or strategy sessions.

Here's how conference services directors use meeting rooms:
  • Maintained state of the art company conference facility of over 50 meeting rooms and 3 outdoor rooftops.
  • Manage and maintain inventory of meeting rooms to maximum profitability of center.
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List of conference services director skills to add to your resume

Conference services director skills

The most important skills for a conference services director resume and required skills for a conference services director to have include:

  • Culinary
  • Coordinators
  • BEO
  • Site Inspections
  • Audio Visual Equipment
  • Community Organizations
  • Customer Service
  • Delphi
  • Promotional Materials
  • Group Resumes
  • Corporate Events
  • VIP
  • Budget Management
  • Executive Committee
  • Meeting Rooms
  • Travel Arrangements

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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