Convention manager job description
Updated March 14, 2024
5 min read
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Example convention manager requirements on a job description
Convention manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in convention manager job postings.
Sample convention manager requirements
- Bachelor's Degree in Event Management or related field.
- 3+ years of experience in event planning and management.
- Strong knowledge of event planning and budgeting.
- Excellent organizational and problem-solving skills.
- Proficiency in MS Office and relevant software.
Sample required convention manager soft skills
- Ability to stay calm under pressure.
- Excellent communication, interpersonal and presentation skills.
- Strong customer service orientation.
- Ability to multitask and meet tight deadlines.
Convention manager job description example 1
IHG Owners Association convention manager job description
About us
InterContinental Buckhead is one of Atlanta's established Mobil Four Star luxury properties located in the heart of the prestigious Buckhead neighborhood. InterContinental Buckhead Atlanta is a stately and sophisticated hotel that offers premier travel experience with 422 guest rooms, 31,000 square feet of flexible event space including our lavish ballrooms which can host up to 850 guests for a seated dinner and 1500 for a convention, conference or reception. Enjoy local Italian Steakhouse-inspired cuisine at the AMERICANO RESTAURANT & BAR, by Scott Conant - Celebrity Chef, serving lunch and dinner. Meet friends and colleagues at AMERICANO Bar and sip your way through our many handcrafted cocktails & craft bourbons. Or enjoy a workout in our fitness center or a swim in our outdoor saltwater pool. Pamper yourself in our newly-renovated InterContinental Spa at InterContinental Buckhead Atlanta where we combine our expertise in growing and crafting pure and effective skin care with holistic therapies from around the world.
Disclaimer: Not Applicable for Colorado Applicants
Day to day
+ Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
+ Achieve personal and team goals as assigned.
+ Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
+ Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
+ Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
+ Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
+ Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
+ Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
+ Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
+ Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
+ Interact with outside contacts:
+ Guests - to ensure their total satisfaction
+ Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business
+ Other contacts as needed (Professional organizations, community groups)
+ May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
+ Perform other duties as assigned.
+ May serve as "manager on duty" as required.
Requirements
College Degree plus 5 years as a senior sales executive, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
+ Frequently standing up or moving within and outside of the facility
+ Carrying or lifting items weighing up to 25 pounds
+ Handling objects
Other:
+ Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
+ Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
+ High level of competency in using data management systems preferably with Delphi or similar sales database tool.
+ Problem solving, reasoning, motivating, organizational and training abilities are used often.
+ Ability to travel to attend workshops, tradeshows, conventions, etc.
+ May require a valid Driver's License.
+ May be required to work nights, weekends, and/or holidays.
Benefits
In return we will offer you a competitive benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. IND
InterContinental Buckhead is one of Atlanta's established Mobil Four Star luxury properties located in the heart of the prestigious Buckhead neighborhood. InterContinental Buckhead Atlanta is a stately and sophisticated hotel that offers premier travel experience with 422 guest rooms, 31,000 square feet of flexible event space including our lavish ballrooms which can host up to 850 guests for a seated dinner and 1500 for a convention, conference or reception. Enjoy local Italian Steakhouse-inspired cuisine at the AMERICANO RESTAURANT & BAR, by Scott Conant - Celebrity Chef, serving lunch and dinner. Meet friends and colleagues at AMERICANO Bar and sip your way through our many handcrafted cocktails & craft bourbons. Or enjoy a workout in our fitness center or a swim in our outdoor saltwater pool. Pamper yourself in our newly-renovated InterContinental Spa at InterContinental Buckhead Atlanta where we combine our expertise in growing and crafting pure and effective skin care with holistic therapies from around the world.
Disclaimer: Not Applicable for Colorado Applicants
Day to day
+ Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.
+ Achieve personal and team goals as assigned.
+ Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.
+ Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
+ Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate.
+ Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
+ Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility.
+ Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.
+ Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.
+ Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.
+ Interact with outside contacts:
+ Guests - to ensure their total satisfaction
+ Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business
+ Other contacts as needed (Professional organizations, community groups)
+ May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.
+ Perform other duties as assigned.
+ May serve as "manager on duty" as required.
Requirements
College Degree plus 5 years as a senior sales executive, or equivalent combination of education and experience. Related degree preferred. Prior hotel sales experience preferred. Must speak fluent English. Other languages preferred.
This job requires ability to perform the following:
+ Frequently standing up or moving within and outside of the facility
+ Carrying or lifting items weighing up to 25 pounds
+ Handling objects
Other:
+ Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
+ Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
+ Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
+ High level of competency in using data management systems preferably with Delphi or similar sales database tool.
+ Problem solving, reasoning, motivating, organizational and training abilities are used often.
+ Ability to travel to attend workshops, tradeshows, conventions, etc.
+ May require a valid Driver's License.
+ May be required to work nights, weekends, and/or holidays.
Benefits
In return we will offer you a competitive benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans. IND
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Updated March 14, 2024
Updated March 14, 2024