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The differences between copy center associates and center specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a copy center associate has an average salary of $39,883, which is higher than the $33,648 average annual salary of a center specialist.
The top three skills for a copy center associate include customer orders, service calls and copy machines. The most important skills for a center specialist are patients, customer service, and necessary paperwork.
| Copy Center Associate | Center Specialist | |
| Yearly salary | $39,883 | $33,648 |
| Hourly rate | $19.17 | $16.18 |
| Growth rate | -4% | -4% |
| Number of jobs | 28,256 | 226,751 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 47% |
| Average age | 43 | 40 |
| Years of experience | - | 12 |
Copy center associates are in charge of setting up the quality controls for the staff's work accuracy. They troubleshoot issues with copier and printer machines and perform key operator machine maintenance to prevent equipment jams. Working in this position involves doing several clerical duties like printing emails, scanning documents, answering calls, and the like. They usually work in print shops or retail office stores where their main duties are to monitor their inventory of supplies, changing ink cartridges, and operating the cash register for cash and check transactions.
A call center specialist is an individual who interacts with customers over the phone to ensure smooth transactions and answer customer queries. Call center specialists provide customer service through the phone and handle complaints under the company's guidance and with professionalism and courtesy. They must verify the information for incoming orders and enter them into the database with accuracy. Call center specialists should maintain the call center database and must regularly update the contact log. They must also report malfunctioning equipment and software to their supervisors.
Copy center associates and center specialists have different pay scales, as shown below.
| Copy Center Associate | Center Specialist | |
| Average salary | $39,883 | $33,648 |
| Salary range | Between $21,000 And $72,000 | Between $24,000 And $46,000 |
| Highest paying City | Philadelphia, PA | Boston, MA |
| Highest paying state | Delaware | New Hampshire |
| Best paying company | Amazon | BP America Inc |
| Best paying industry | - | Finance |
There are a few differences between a copy center associate and a center specialist in terms of educational background:
| Copy Center Associate | Center Specialist | |
| Most common degree | Bachelor's Degree, 40% | Bachelor's Degree, 47% |
| Most common major | Graphic Design | Business |
| Most common college | - | - |
Here are the differences between copy center associates' and center specialists' demographics:
| Copy Center Associate | Center Specialist | |
| Average age | 43 | 40 |
| Gender ratio | Male, 34.0% Female, 66.0% | Male, 46.4% Female, 53.6% |
| Race ratio | Black or African American, 13.9% Unknown, 4.5% Hispanic or Latino, 28.0% Asian, 10.3% White, 42.0% American Indian and Alaska Native, 1.3% | Black or African American, 11.4% Unknown, 5.2% Hispanic or Latino, 20.0% Asian, 7.1% White, 55.5% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 14% | 7% |