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Corporate travel expert skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical corporate travel expert skills. We ranked the top skills for corporate travel experts based on the percentage of resumes they appeared on. For example, 33.9% of corporate travel expert resumes contained gds as a skill. Continue reading to find out what skills a corporate travel expert needs to be successful in the workplace.

11 corporate travel expert skills for your resume and career

1. GDS

Here's how corporate travel experts use gds:

Sabre GDS Expert Worldspan GDS Proficient
Monitor and sort global distribution system (GDS) queues (or similar program) to maintain quality control.

2. Amadeus

Here's how corporate travel experts use amadeus:

Utilize several systems for booking including Amadeus, Dolphin Dynamics, and Salesforce.
Created and stored written documentation of all communications and transactions in the Amadeus system.

3. Reservations

Here's how corporate travel experts use reservations:

Assisted numerous corporate and leisure accounts making Air, Car and Hotel reservations through email or walk-ins.
Air, hotel and car rental reservations for International and Domestic corporate clients.

4. Booking

Here's how corporate travel experts use booking:

Assisted clients with booking flights, and hotels, coordinating tours and purchasing insurance.
Assisted in booking highly complex multiple leg domestic and international itineraries, prepared thorough trip itineraries by using preferred vendors.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how corporate travel experts use customer service:

Provide excellent customer service/problem solving for delays, trip cancellation, and general travel related inquiries.
Generated repeat business through exceptional customer service and personal attention to clients needs.

6. Hotel Reservations

Hotel Reservations may be required for clients or high-level management staff members. To make these reservations, the caller must have all necessary information prepared: the client's name, the length of stay, the preferred room (if requested), and any additional amenities that may be requested by the client or guest.

Here's how corporate travel experts use hotel reservations:

Use computerized reservation system to process payments, book transportation and hotel reservations and print required documentation for customer.
Developed itineraries, ticketing, applying for visas and comprehensive land arrangement involving transportation and hotel reservations.

7. Travel Industry

Here's how corporate travel experts use travel industry:

Attend destination training seminars, product seminars, familiarization trips and continuing education in the travel industry.
Remained knowledgeable of travel industry trends and new business developments required to support the organization.

8. Travel Arrangements

Here's how corporate travel experts use travel arrangements:

Created record management systems to securely track client's sensitive personal/financial information, and the research gathered for their travel arrangements.
Assist clients in securing travel arrangements that meet specific program requirements/needs.

9. Car Rentals

Travelling by car provides ease of movement in terms of pace, route, and independence. Car rental agencies rent cars to clients who need vehicles for a short period of time. When considering a car for rent, individuals can choose between various types of products, GPS systems, price, or additional insurance.

Here's how corporate travel experts use car rentals:

Fulfilled clientele travel related requests in airline ticketing arrangements for local and international vacation packages, hotel accommodations and car rentals.
Learned new system used specifically for Avis car rental business handling all forecasting of car availability and weekly reporting.

10. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how corporate travel experts use product knowledge:

Dedicated to continuously improving sales abilities and product knowledge.
Shared product knowledge with customers while making personal recommendations.

11. Sales Strategies

Here's how corporate travel experts use sales strategies:

Establish feedback loop between clients and product development; incorporate opinions into sales strategies.

What skills help Corporate Travel Experts find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of corporate travel expert skills to add to your resume

The most important skills for a corporate travel expert resume and required skills for a corporate travel expert to have include:

GDS
Amadeus
Reservations
Booking

Customer Service
Hotel Reservations
Travel Industry
Travel Arrangements

Car Rentals
Product Knowledge
Sales Strategies

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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