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Counter operations agent education requirements

Updated January 8, 2025
2 min read
Usually, counter operations agents don't need a college education. The most common degree for counter operations agents is bachelor's degree with 48% graduates, with only 23% counter operations agent graduates earning associate degree. Counter operations agents who decided to graduate from college often finish University of Phoenix or Remington College. Some good skills to have in this position include customer service, phone calls and computer repair.

What education do you need to become a counter operations agent?

What degree do you need to be a counter operations agent?

The most common degree for counter operations agents is bachelor's degree, with 48% of counter operations agents earning that degree. The second and third most common degree levels are associate degree degree at 23% and associate degree degree at 18%.
  • Bachelor's, 48%
  • Associate, 23%
  • High School Diploma, 18%
  • Master's, 5%
  • Other Degrees, 6%

What should I major in to become a counter operations agent?

You should major in business to become a counter operations agent. 15% of counter operations agents major in business. Other common majors for a counter operations agent include computer science and criminal justice.

Best majors for counter operations agents

RankMajorPercentages
1Business14.5%
2Computer Science12.1%
3Criminal Justice6.5%
4Liberal Arts6.5%
5Psychology5.6%

20 best online courses for counter operations agents

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3. Customer Service

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How to Approach New Customers and Maintain Existing Ones...

4. Customer Service Foundation

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An introductory course about understanding the foundations of Customer Service...

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Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

6. Customer Service Fundamentals: Putting People First

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Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

7. Your Customer Service Toolbox: Best Practices for Beginners

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Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

8. Customer Service Mastery: Delight Every Customer

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Master Customer Service using this practical customer care course...

9. Start Improving Customer Service

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Creating a Customer Service advantage in Your department or business through communication and Customer Management...

10. Zendesk for Customer Service Agents Training Course

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How to provide great customer support using Zendesk, a course for beginners...

11. SAP Customer Service (CS/SM) - Service Management module

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12. Customer Service Basics: Improve your Service now

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The basic golden rules to kickstart your service...

13. Brilliant Customer Service: How to Impress your Customers!

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14. Customer Service: 6 Keys To Exceptional Customer Service

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Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

15. [2023] Customer Service 2.0: Learn Digital Customer Service

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Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

16. Outstanding Customer Service - The Ultimate Guide!

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Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

17. The Customer: Build a Customer Service Strategy (BITE SIZE)

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For you and your team to be successful in providing great customer service, start by putting your customer first...

18. Customer Service: Keep 'em coming back!

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How to give the best customer service in your industry and keep those customers raving about your business...

19. Zendesk for Customer Service Agents-Complete Training Course

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Learn how to use all available options of Zendesk and manage your tickets like a real PRO. This is a complete training...

20. Fundamentals of Logistics, Supply Chain & Customer Service

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Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

Average counter operations agent salary by education level

According to our data, counter operations agents with a Associate degree earn the highest average salary, at $32,150 annually. Counter operations agents with a Bachelor's degree earn an average annual salary of $31,778.
Counter operations agent education levelCounter operations agent salary
High School Diploma or Less$30,999
Bachelor's Degree$31,778
Some College/ Associate Degree$32,150

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.