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Credit interviewer skills for your resume and career
5 credit interviewer skills for your resume and career
1. Patient Demographics
Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.
- Ensured all financial information and entered correctly, verify patient demographics, social security numbers and eligibility through all available means.
- Maintained all patients for outpatient/ ER registration, obtained and updated all patient demographic information.
2. Insurance Coverage
- Verify patient's insurance coverage via EMEVS, IDX, online thru insurance websites or by phone.
- Established and corrected new and current accounts for patients, verified insurances for eligibility, and obtained authorization for insurance coverage.
3. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Trained in HIPAA and confidentiality procedures to provide an exceptional level of customer service and care.
- Developed reputation as an efficient customer service provider with high levels of computer accuracy and organizational skills to meet various deadlines.
4. Hippa
HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.
- Distributed patient welcome packets and other information as necessary such as Consent forms, HIPPA, and Patient agreements.
- Distribute and witness General Consent forms, HIPPA, patient agreements, welcome packets and other important information.
5. Eagle
- Verify Patients for Insurance Eligibility thru Emevs/Phone or Web and Eagle 2000.
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List of credit interviewer skills to add to your resume
The most important skills for a credit interviewer resume and required skills for a credit interviewer to have include:
- Patient Demographics
- Insurance Coverage
- Customer Service
- Hippa
- Eagle
Updated January 8, 2025