How To Become A Customer Field Engineer: What It Is and Career Path

What is a customer field engineer and how to become one

Updated January 8, 2025

3 min read

There is more than meets the eye when it comes to being a customer field engineer. For example, did you know that they make an average of $49.55 an hour? That's $103,068 a year! Between 2018 and 2028, the career is expected to grow 3% and produce 9,800 job opportunities across the U.S.

ScoreCustomer Field EngineerUS Average

Salary

7.7

Avg. Salary $103,068

Avg. Salary $59,228

Stability level

5.7

Growth rate 3%

Growth rate 0.3%

Diversity

6.2

Race

American Indian and Alaska Native 0.18%

Asian 14.31%

Black or African American 4.93%

Hispanic or Latino 11.53%

Unknown 4.73%

White 64.33%

Gender

female 5.14%

male 94.86%

Age - 44

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 44

Stress level

5.7

Stress level is manageable

7.1 - high

Complexity level

8.3

Complexity level is challenging

7 - challenging

Work life balance

7.2

Work life balance is good

6.4 - fair

Key steps to become a customer field engineer

Explore customer field engineer education requirements

Most common customer field engineer degrees

Bachelor's

46.5 %

Associate

42.4 %

High School Diploma

4.0 %

Start to develop specific customer field engineer skills

Skills	Percentages
Customer Service	14.62%
Network Printers	14.07%
Hardware Maintenance	6.84%
POS	6.59%
Customer Satisfaction	5.34%

Complete relevant customer field engineer training and internships

Accountants spend an average of 1-2 years on post-employment, on-the-job training. New customer field engineers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a customer field engineer based on U.S. Bureau of Labor Statistics data and data from real customer field engineer resumes.

Research customer field engineer duties and responsibilities

Manage a team of 10 engineers to install and repair commercial HVAC and refrigeration units.
Migrate workstations between multiple platforms.
Perform all types of upgrades on PCs.
Repair of IBM compatible multi-user PC systems and their peripherals.

Prepare your customer field engineer resume

When your background is strong enough, you can start writing your customer field engineer resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a customer field engineer resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable customer field engineer resume templates

Build a professional customer field engineer resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your customer field engineer resume.