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How to hire a customer sales leader

Customer sales leader hiring summary. Here are some key points about hiring customer sales leaders in the United States:

  • There are currently 151,036 customer sales leaders in the US, as well as 380,592 job openings.
  • Customer sales leaders are in the highest demand in Lakeland, FL, with 4 current job openings.
  • The median cost to hire a customer sales leader is $1,633.
  • It takes between 36 and 42 days to fill the average role in the US.
  • Human Resources use 15% of their expenses on recruitment on average.
  • On average, it takes around 12 weeks for a new customer sales leader to become settled and show total productivity levels at work.

How to hire a customer sales leader, step by step

To hire a customer sales leader, you need to identify the specific skills and experience you want in a candidate, allocate a budget for the position, and advertise the job opening to attract potential candidates. To hire a customer sales leader, you should follow these steps:

Here's a step-by-step customer sales leader hiring guide:

  • Step 1: Identify your hiring needs
  • Step 2: Create an ideal candidate profile
  • Step 3: Make a budget
  • Step 4: Write a customer sales leader job description
  • Step 5: Post your job
  • Step 6: Interview candidates
  • Step 7: Send a job offer and onboard your new customer sales leader
  • Step 8: Go through the hiring process checklist
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  1. Identify your hiring needs

    Before you start hiring a customer sales leader, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

    Determine employee vs contractor status
    Is the person you're thinking of hiring a US citizen or green card holder?

    You should also consider the ideal background you'd like them a customer sales leader to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a customer sales leader that fits the bill.

    Here's a comparison of customer sales leader salaries for various roles:

    Type of Customer Sales LeaderDescriptionHourly rate
    Customer Sales Leader$16-24
    Co-ManagerA co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules... Show more$16-57
    Floor SupervisorA floor supervisor is personnel hired by the hospitality and retail establishments who provide a quality experience to guests by inspecting the guest area's cleanliness. To maintain freshness, a floor supervisor collaborates with a manager to deploy custodial staff and train new employees... Show more$10-16
  2. Create an ideal candidate profile

    Common skills:
    • Team-Oriented Environment
    • Customer Service
    • Brand Management
    • Customer Sales
    • Product Knowledge
    • Merchandise Flow
    • Payroll
    • Bank Deposits
    • Customer Satisfaction
    • Store Operations
    • Credit Card
    • Loss Prevention
    • Store Management
    • Sales Plan
    Check all skills
    Responsibilities:
    • Manage all lead activity for a specific vertical sales territory, identifying opportunities and engaging appropriate field sales representatives.
    • Train on POS systems, handling cash, and ringing out customers for various products and services.
    • Complete weekly payroll duties by evaluating expect payroll hours with actual hours used, complete necessary adjustments and submit payroll.
    • Train new associates on how to ring on the POS and following all proper cash wrap procedures per company guidelines.
    • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs.
    • Solicit customers by upselling, advertising company-base credit accounts, and offering customize options.
  3. Make a budget

    Including a salary range in your customer sales leader job description is a great way to entice the best and brightest candidates. A customer sales leader salary can vary based on several factors:
    • Location. For example, customer sales leaders' average salary in south carolina is 34% less than in rhode island.
    • Seniority. Entry-level customer sales leaders earn 30% less than senior-level customer sales leaders.
    • Certifications. A customer sales leader with a few certifications under their belt will likely demand a higher salary.
    • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a customer sales leader's salary.

    Average customer sales leader salary

    $42,005yearly

    $20.19 hourly rate

    Entry-level customer sales leader salary
    $35,000 yearly salary
    Updated January 20, 2026
  4. Writing a customer sales leader job description

    A job description for a customer sales leader role includes a summary of the job's main responsibilities, required skills, and preferred background experience. Including a salary range can also go a long way in attracting more candidates to apply, and showing the first name of the hiring manager can also make applicants more comfortable. As an example, here's a customer sales leader job description:

    Customer sales leader job description example

  5. Years of relevant experience: 5+ years' experience in the CPG industry.

  6. Knowledge, skill, and abilities preferred:

  7. Strong written and verbal communication skills

  8. Must possess excellent problem-solving skills

  9. Strong analytical thinking and analysis capability

  10. Ability to pull/use syndicated data (IRI/Nielsen)

  11. Ability to negotiate

  12. Strong interpersonal and influencing skills

  13. Ability to penetrate and conduct meetings at high levels

  14. Category & Brand knowledge preferred

  15. Knowledge of Supply Chain operations preferred

  16. P&L management experience preferred

  17. Experience managing a DSD business in the past preferred

  18. Working Conditions:

    • Travel as needed

    • Must be able to relocate as required

    Physical Demands:

    The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand and walk.

    Disclaimer:

    The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

    ACR

    The Company is committed to providing equal opportunity for employees and applicants in all aspects of the employment relationship, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, veteran status, disability, age, religion or any other classification protected by law.

    In that regard, U.S. applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

  • Post your job

    To find customer sales leaders for your business, try out a few different recruiting strategies:

    • Consider internal talent. One of the most important talent pools for any company is its current employees.
    • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any customer sales leaders they would recommend.
    • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level customer sales leaders with the right educational background.
    • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.
    Post your job online:
    • Post your customer sales leader job on Zippia to find and attract quality customer sales leader candidates.
    • Use niche websites such as salesjobs, salesheads, allretailjobs.com, sales trax.
    • Post a job on free websites.
  • Interview candidates

    Your first interview with customer sales leader candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

    It's also good to ask about candidates' unique skills and talents to see if they match your ideal candidate profile. If you think a candidate is good enough for the next step, you can move on to the technical interview.

    The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

  • Send a job offer and onboard your new customer sales leader

    Once you've decided on a perfect customer sales leader candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

    You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

    To prepare for the new customer sales leader first day, you should share an onboarding schedule with them that covers their first period on the job. You should also quickly complete any necessary paperwork, such as employee action forms and onboarding documents like I-9, benefits enrollment, and federal and state tax forms. Finally, Human Resources must ensure a new employee file is created for internal record keeping.

  • Go through the hiring process checklist

    • Determine employee type (full-time, part-time, contractor, etc.)
    • Submit a job requisition form to the HR department
    • Define job responsibilities and requirements
    • Establish budget and timeline
    • Determine hiring decision makers for the role
    • Write job description
    • Post job on job boards, company website, etc.
    • Promote the job internally
    • Process applications through applicant tracking system
    • Review resumes and cover letters
    • Shortlist candidates for screening
    • Hold phone/virtual interview screening with first round of candidates
    • Conduct in-person interviews with top candidates from first round
    • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
    • Conduct background checks on top candidates
    • Check references of top candidates
    • Consult with HR and hiring decision makers on job offer specifics
    • Extend offer to top candidate(s)
    • Receive formal job offer acceptance and signed employment contract
    • Inform other candidates that the position has been filled
    • Set and communicate onboarding schedule to new hire(s)
    • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)
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  • How much does it cost to hire a customer sales leader?

    Hiring a customer sales leader comes with both the one-time cost per hire and ongoing costs. The cost of recruiting customer sales leaders involves promoting the job and spending time conducting interviews. Ongoing costs include employee salary, training, benefits, insurance, and equipment. It is essential to consider the cost of customer sales leader recruiting as well the ongoing costs of maintaining the new employee.

    Customer sales leaders earn a median yearly salary is $42,005 a year in the US. However, if you're looking to find customer sales leaders for hire on a contract or per-project basis, hourly rates typically range between $16 and $24.

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