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Customer service, shipping and receiving education requirements

Updated January 8, 2025
2 min read
Usually, customer services, shipping and receiving don't need a college education. The most common degree for customer services, shipping and receiving is high school diploma with 39% graduates, with only 25% customer service, shipping and receiving graduates earning bachelor's degree. Customer services, shipping and receiving who decided to graduate from college often finish University of Phoenix or Central State University. Some good skills to have in this position include customer service, shipping receiving and customer orders.

What education do you need to become a customer service, shipping and receiving?

What degree do you need to be a customer service, shipping and receiving?

The most common degree for customer services, shipping and receiving is high school diploma, with 39% of customer services, shipping and receiving earning that degree. The second and third most common degree levels are bachelor's degree degree at 25% and bachelor's degree degree at 21%.
  • High School Diploma, 39%
  • Bachelor's, 25%
  • Associate, 21%
  • Diploma, 9%
  • Other Degrees, 6%

What should I major in to become a customer service, shipping and receiving?

You should major in business to become a customer service, shipping and receiving. 27% of customer services, shipping and receiving major in business. Other common majors for a customer service, shipping and receiving include general studies and accounting.

Best majors for customer services, shipping and receiving

RankMajorPercentages
1Business27.5%
2General Studies11.3%
3Accounting6.9%
4Criminal Justice6.3%
5Psychology4.9%

20 best online courses for customer services, shipping and receiving

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1. Customer Service, Customer Support, And Customer Experience

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4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

2. Fundamentals of Logistics, Supply Chain & Customer Service

udemy
4.5
(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

3. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

4. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

5. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

6. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

7. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

8. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

9. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

10. Customer Service: Keep 'em coming back!

udemy
4.5
(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

11. Customer Service Training: Dealing with Difficult Customers

udemy
4.5
(1,035)

Learn how to deal with difficult customers Master customer relationship management Gain conflict management skills...

12. Outstanding Customer Service - The Ultimate Guide!

udemy
4.5
(292)

Unlocking the Powerful Secrets of OUTSTANDING Customer Service - Transform Your Business!...

13. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

14. Customer Service Basics: Improve your Service now

udemy
4.5
(889)

The basic golden rules to kickstart your service...

15. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

16. Your Customer Service Toolbox: Best Practices for Beginners

udemy
4.5
(4,101)

Excel as a front-line customer service agent using problem-solving & relationship-building skills, etiquette, and more...

17. Customer Retention: Maximise Your Profits

udemy
4.6
(481)

How CRM, Customer Care, Customer Service, Customer Satisfaction, and Customer Experience will 10X your profits...

18. Customer Service: How to sell more without advertising

udemy
4.5
(1,122)

Learn how to create a customer experience that earns you customer loyalty and creates word of mouth advertising...

19. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

20. Customer Service: Soft Skills Fundamentals

udemy
4.5
(27,567)

How to keep your head when everyone else is losing theirs...

Average customer service, shipping and receiving salary by education level

According to our data, customer services, shipping and receiving with a Bachelor's degree earn the highest average salary, at $33,362 annually. Customer services, shipping and receiving with a Associate degree earn an average annual salary of $32,672.
Customer service, shipping and receiving education levelCustomer service, shipping and receiving salary
High School Diploma or Less$32,294
Bachelor's Degree$33,362
Some College/ Associate Degree$32,672

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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