Dairy department manager job description

The Dairy Manager is responsible for directing and supervising all functions and activities of Dairy Department personnel to achieve the sales and profit goals established for the department; to ensure that the work shifts of all department personnel contribute to the financial best interests of the store.
Job Description
Description

Follow all Federal, State, and Local regulations as well as company policies regarding Dairy operations, safety, and sanitation Fulfill or oversee weekly product orders while following all operating procedures Adhere to shelf management as it applies to following suggested plan-o-gram layout and new/discontinued items Adhere to company policy through proper receiving, handling, storing, and stocking of product Follow and enforce proper rotation of product to ensure the freshest products available for the customers Achieve financial goals such as sales, gross profit maximization, as well as minimization of shrink and supply expense Selection, training, development and scheduling of Dairy associates Complete all necessary paperwork relating to Dairy DepartmentEnsure that the coolers, freezers and cases are at proper temperature and in working condition Travel Required:No

Environment

Skills

Specialized Knowledge : Basic computer skills Special Skills : Ability to read, write and perform basic math functions Physical abilities: : Regular vision, occasional walking lifting, carrying loads up to 60 lbs, stooping, crouching, crawling, and kneeling; frequent amounts of standing, sitting, pushing/pulling loads up to 115 lb, tasting and smelling; constant amounts of handling, feeling, talking and hearing, exposure to extreme cold Other: : Direct subordinates in implementing plan of action and goal attainment, promote sales through courteous customer service; Safe operation of Pallet Jack, Baler/Compactor, Marking Gun, Computer, Case Cutter

Years Of Experience

2-5 : Prior Retail or Dairy Operations experience preferred

Qualifications

Shift

Company
Piggly Wiggly Midwest LLC

About Our Company
C&S Wholesale Grocers, Inc. , based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best - those with the motivation, pride, and drive to succeed in our fast-paced world.Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Job Title: Dairy Department Manager

Department: Dairy

FLSA: Non-Exempt

General Function

Responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Coordinates the delivery of the freshest and best quality product at a competitive retail price. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

* Partnerships
* Growth mindset
* Results oriented
* Customer focused
* Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you: Dairy Department Employees

Primary Duties and Responsibilities

* Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.
* Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.
* Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability.
* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
* Makes an effort to learn customers' names and to address them by name whenever possible.
* Assists customers by: (examples include)
* escorting them to the products they're looking for
* securing products that are out of reach
* loading or unloading heavy items
* making note of and passing along customer suggestions or requests
* performing other tasks in every way possible to enhance the shopping experience.

* Answers the telephone promptly and provides friendly, helpful service to customers who call.
* Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. Determines department goals with store director.
* Determines weekly work schedule and establishes a daily work plan for the department.
* Inspects signage and displays for quality and quantity of merchandise and orders product for replenishment.
* Communicates with employees regarding sales and ideas.
* Handles and satisfies customer issues.
* Figures retail pricing and ensures correct pricing
* Extends invoices, posts invoices, and oversees department bookkeeping procedures.
* Analyzes weekly and monthly sales and trends and compares to actuals, prepares ad projections, and writes ads.
* Conducts inventory of the department.
* Plans displays, promotions, and determines pre-orders.
* Ensures proper temperatures and storage procedures are maintained to guarantee freshness and control shrink of product.
* Understands and troubleshoots equipment and ensures maintenance is performed.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

* Ensures pricing is competitive in the market area
* Attends meetings and seminars and participates in continuing education.
* Fills displays, checks in delivered merchandise, and works in the sales area.
* Unloads trucks, places product in appropriate storage area, and replenishes merchandise. Performs departmental duties as needed.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

* Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
* Ability to do arithmetic calculations involving fractions, decimals, and percentages.
* Possess the ability to compose original correspondence; interpret written work instructions; interview job applicants; follow technical manuals and have increased contact with people.

Education and Experience

High school or equivalent experience and over one year of related work experience.

Supervisory Responsibilities (Direct Reports)

* Instructs, assigns, reviews and plans work of others.
* Maintains standards, coordinates activities, allocates personnel, acts on employee problems, and selects new employees.
* Has the authority to approve employee discipline.
* Has the authority to recommend employee transfer, discharge, and salary increases.

Physical Requirements

* Must be physically able to exert up to 100 pounds of force (shared team lifting) occasionally; exert up to 50 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, and field of vision.
* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job

Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, RPM.

Financial Responsibility

Responsible for company assets, including equipment and merchandise.

Contacts

Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Confidentiality

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.

Are you ready to smile, apply today.