Damage appraiser job description

This is a remote/home-based position that will require travel by car and/or plane frequently. Roughly 50% of your time will be spend traveling. Frequent overnight travel and occasional multi-night travel included.

Responsibilities

• Evaluates claims, determines validity of coverage, and conducts investigation. Determines extent of damage through inspection of vehicles and other equipment. Prepares written estimate of repair costs and/or conducts an investigation to determine actual cash value.
• Negotiates directly with clients and third parties. Obtains and evaluates written and recorded salvage bids in total loss cases. Photographs damaged property as necessary to reflect the scope of the damage and the identity of the damaged property.
• Documents all investigations conducted and action taken to provide a complete, accurate, and self-sustaining record for future reference.
• Keeps technical manuals and electronic reference materials updated. Maintains knowledge of industry developments, repair techniques, and procedures.
• Plans and schedules work itinerary to make the most effective use of travel time.

Minimum Qualifications

• Prefer industry experience with heavy trucks & trailers with an interest in deepening industry and estimating knowledge
• Prefer two years' automotive body experience or vocational training in related field, demonstrating basic understanding of automobile body parts or a four year degree
• Must demonstrate the ability to proficiently and effectively manage assigned claims with minimum work direction. Prefer two years customer service experience
• Strong analytical, computer and time management skills
• Excellent written and verbal communication skills
• Valid driver's license and acceptable driving record

Physical Demand / Work Environment

• Travel by car and/or plane frequently, including overnight and occasional multi-night travel
• Work indoors and outdoors with exposure to noise, heat and/or cold
• Occasionally adjust work schedule and/or work extra hours including evenings and weekends.
• Must have physical mobility, vision, and hearing necessary to traverse and evaluate claims damage

Salary: $64,500-$78,100 (Starting salary will be determined based on skills and experience.)

About Us

At Federated Insurance, we do life-changing work, focused on our clients' success. For our employees, we provide tremendous opportunities for growth. Over 95% of them believe our company has an outstanding future. We make lives better, and we're looking for employees who want to make a difference in others' lives, all while enhancing their own.

You will have opportunities to grow in your career. Our employees are encouraged to ask questions and learn on the job, and we are committed to promoting from within. We recognize your contributions with an exceptional rewards package that includes competitive pay and bonus programs, incredibly affordable health insurance, generous pension and 401(k) benefits, and gift matching and paid volunteer time to support your involvement in the community. Learn more about our Benefits.

All candidates must be legally authorized to work in the United States for any employer. Federated will not sponsor candidates for employment visa status, such as an H1-B visa. Federated does not interview or hire students or recent graduates with J-1 or F-1 visas or similar temporary work authorization.

If California Resident, please review Federated's enhanced Privacy Policy.

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**The 'Apply with SEEK' option will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.**

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work.
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Auto Damage Appraiser (Remote in MA)

**PRIMARY PURPOSE** **:** To inspect, identify, and evaluate auto vehicles involved in a loss.

**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**

+ Appraises and determines costs of repairs to damaged vehicle in the field; determines repair versus replace and parts utilization.

+ Evaluates and determines if the vehicle is repairable or salvageable based on industry standard estimatics software.

+ Travels to inspection locations to appraise vehicles in the field.

+ Prepares estimates using estimatics software.

+ Works directly with auto repair facilities to determinate supplemental repair processing and provides a supplemental estimate.

**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**

+ Performs other duties as assigned.

+ Travels as required.

**QUALIFICATIONS**

**Education & Licensing**

High school diploma or GED required. Licenses as required by state guidelines.

**Experience**

Three (3) years of related experience to include at least one (1) year of appraisal experience or equivalent combination of education and experience required.

**Skills & Knowledge**

+ Strong knowledge of automobiles

+ Ability to understand and utilize appraisal software

+ PC literate, including Microsoft Office products

+ Strong organizational skills

+ Excellent interpersonal skills

+ Excellent negotiating skills

+ Ability to work in a team environment

+ Ability to meet or exceed Performance Competencies

**WORK ENVIRONMENT**

When applicable and appropriate, consideration will be given to reasonable accommodations.

**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

**Physical:** Must be able to stand and/or walk for long periods of time; must be able to kneel, squat, or bend; must be able to work outdoors in hot and/or cold weather conditions; have the ability to climb, crawl, stoop, kneel, reach/work overhead; be able to lift/carry up to 50 pounds; be able to push/pull up to 100 pounds; be able to drive up to 4 hours per day; and must have continual use of manual dexterity

**Auditory/Visual** **:** Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**