Decision analyst job description

The Decision Engine Team at Huntington coordinates real-time inbound customer treatment strategies to target customers with personalized messages. These interactions increase sales, build relationships, increase marketing conversion rates and optimize channel usage. The Senior Decision Analyst - Capabilities is responsible for identifying, documenting, justifying, and managing the implementation and adoption of new capabilities that optimize Huntington's use of data and analytics to deliver relevant messages and drive deeper relationships. You will:

+ Work with marketing strategists, product owners, modeling, test design, leads production, and analysis teams to identify opportunities for improvement in Decision Engine capabilities and processes.

+ Coordinate with Decision Engine Execution team to communicate best practices and new capabilities to business partners.
+ Drive all aspects of enhancement projects, within an agile development environment.

+ Primary contact with Decision Engine IT team for development, testing, and problem resolution.

Basic Qualifications:

+ Bachelor's degree in Business, Marketing, Analytics, Decision Sciences, Statistics, Operations Research, Applied Mathematics, Computer Science, or Management Information Systems.

+ 5 or more years of experience executing targeted marketing programs utilizing the IBM/HCL/Unica Marketing Suite (Campaign, Interact, Marketing Operations, etc) or other campaign management utilities/decision engine software such as Adobe or Pega.

+ Excellent written and verbal communication skills, with a proven ability to interact effectively across all organizational levels.

+ Progressive thinker and problem solver, with a strong ability to manage ambiguity/complexity.

+ Work effectively in teams as well as independently across multiple tasks while meeting aggressive timelines.

+ Ability to embrace change, constructively negotiate constraints, and effectively leverage resources to create exceptional outcomes. Consistently inspires high levels of professional demeanor and integrity.

Preferred Qualifications:

+ Experience working in a consumer-centric company with teams of technical professionals in a cross-functional environment.

+ Fluent in programming languages such as SQL, SAS, R, or Python.

#LI-remote

Workplace Type:

Remote

Compensation Range:

The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

**About us**

OneMain Financial is the country's largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable, and transparent installment loans. Our customers turn to us every day-online and at 1,500 branches in 44 states-to help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. It's all about doing the right thing-a mission that hasn't changed for more than 100 years.

**The Role**

We are currently seeking a Lead Analyst to drive OneMain's strategic initiatives on the cutting edge of near prime underwriting and analytically driven decision making. This individual will lead and accelerate our journey to leverage key data sources and analytical techniques beyond bureau data in every part of the lending lifecycle.

As a key member of the credit and pricing analytics team, this individual will be responsible for driving business results through multiple areas including growth strategies, risk management, and enhanced customer experiences across all products and channels. Strategies driven and influenced include but are not limited to underwriting decisions, pricing, product terms, customer segmentation, channel optimization, and customer experience.

Working with various partners, the role will have responsibilities for building new analytical tools and frameworks leveraging novel data sources to drive insights into our business. The Lead Analyst will then leverage those insights to create customer and business value add strategies and take those strategies to market through end-to-end project ownership.

A successful candidate will utilize skills that enable them to be versatile and successfully lead initiatives across multiple disciplines. They will bring new ways of thinking to our business and push the traditional boundaries of the lending industry.

**Key Responsibilities**

+ Design, recommend, document, and execute consumer underwriting, product, and customer experience strategies to improve our lending portfolio

+ Understand the data environment to appropriately prioritize and set expectations for key reporting, modeling, and analytical priorities

+ Use new data sources, analytical frameworks, and models to create insights, draw conclusions, and influence decision making across the organization

+ Effectively prioritize competing initiatives; translate strategic priorities into individual/team initiatives and manage expectations

**Qualifications**

+ Bachelor's Degree in a quantitative discipline (Engineering, Statistics, Economics, Business Management, or Computer Science)

+ 3+ years of experience in experience in consumer lending, driving informative risk decisions through analyses; Master's or PHD degrees may offset experience

+ Advanced analytical skillset using tools such as SQL, and SAS, R, or Python

+ Innovative and capable of developing creative solutions to complex, data-driven problems

**Benefits**

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. That's why we packed our comprehensive benefits package for full- and some part-timers with:

+ Health and wellbeing options for team members and their dependents

+ Up to 4% matching 401(k)

+ Tuition reimbursement

+ Continuing education

+ Bonus eligibility

+ Paid time off

+ Paid volunteer time

\#LI-AP1 #Analytics

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.

Purpose of Job

We are currently seeking a dedicated Decision Science Analyst II to participate in Hiring Our Heroes (HOH) Fellowship Cohort 23-1 with USAA.

We're looking for those who share our values of honesty, integrity, loyalty, and service. By using HOH Fellowship Programs our goal is to build an extraordinary experience for transitioning service members, veterans, and military spouses that increases competitiveness and improves opportunities to find meaningful employment by providing development, skills, and exposure to corporate working environment and private sector business operations. HOH Fellowship Programs are best-in-class workforce development programs that range from six to eleven weeks.

USAA values a culture that is highly collaborative, and we have found that a hybrid work type helps employees gain the best of both worlds - collaborating in-person in the office and working from home when needed to achieve focused results. The actual onsite days are resolved between each employee and manager. This role is offered Hybrid from one of our HUB locations; San Antonio TX, Phoenix AZ, Colorado Springs CO, Charlotte NC, Tampa FL or Plano TX or remote.

Provide decision support for business areas across the enterprise. Staff in this area will be responsible for applying mathematical and statistical techniques and/or innovative /quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer business objectives and drive change. The essence of work performed by the Decision Science Analyst involves gathering, manipulating and synthesizing data (e.g., attributes, transactions, behaviors, etc.), models and other relevant information to draw conclusions and make recommendations resulting in implementable strategies.

Job Requirements

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

* Identifies and manages existing and emerging risks that stem from business activities and the job role.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
* Follows written risk and compliance policies, standards, and procedures for business activities.
* Leverages intermediate business, analytical and technical knowledge to participate in discussions with cross functional teams to understand and collaborate on business objectives and influence solution strategies.
* Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy.
* Applies scientific/quantitative analytical approaches to draw conclusions and make 'insight to action' recommendations to answer the business objective and drive the appropriate change.
* Translates recommendation into communication materials to effectively present to colleagues for peer review and senior/lead analysts.
* Incorporates visualization techniques to support the relevant points of the analysis and ease the understanding for less technical audiences.
* Supports identifying and gathering the relevant and quality data sources required to fully answer and address the problem for the recommended strategy through testing or exploratory data analysis (EDA).
* Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
* Adopts emerging technology that can affect the application of scientific methodologies and/or quantitative analytical approaches to problem resolutions.
* Delivers analysis/findings in a manner that conveys understanding, influences up to mid level management, garners support for recommendations, drives business decisions, and influences business strategy.

Minimum Requirements:

* Bachelor's degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline; OR 4 years of related experience in statistics, mathematics or quantitative analytics (in addition to the minimum years of experience required) may be substituted in lieu of degree.
* 2 years of experience in data/analytics or functional business experience within the respective industry of responsibility (i.e. P&C, Bank, Finance) OR Advanced degree in quantitative analytics field such as Economics, Finance, Statistics, Mathematics, Actuarial Sciences, Operations Research, Data and/or Business Analysis, Data Science or other quantitative discipline.
* Demonstrates intermediate knowledge of mathematical and statistical techniques and approaches used to drive fact-based decision-making.
* Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect external insights to business problems.

Preferred Experience:

* Current participant in the Cohort 23-1 Hiring Our Heroes Fellowship Programs
* Aptitude in coding; SQL preferred
* Communicates effectively, collaborates, and drives engagement
* Strong problem-solving, critical thinking, and analytical skills
* Ability to work on multiple projects, manage competing priorities and prioritize workflow

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation

Hiring Our Heroes fellows are paid by the HOH program.

If selected for a full-time role, USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. A geographic differential and/or shift premium may be applicable for this role, depending upon where and when this job is performed. The salary range for this position is: $60,300 - $108,600 .

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Relocation assistance is not available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.