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Delivery assistant skills for your resume and career

Updated January 8, 2025
4 min read
Delivery assistant example skills
Below we've compiled a list of the most critical delivery assistant skills. We ranked the top skills for delivery assistants based on the percentage of resumes they appeared on. For example, 27.0% of delivery assistant resumes contained dot as a skill. Continue reading to find out what skills a delivery assistant needs to be successful in the workplace.

15 delivery assistant skills for your resume and career

1. DOT

Here's how delivery assistants use dot:
  • Inspected delivery vehicle to insure that the truck was operational under DOT standards and regulations.
  • Required to pass DOT physical exam and successful pass UPS road rest.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how delivery assistants use customer service:
  • Assisted delivery drivers with timely distribution of product to local vendors, ensured accuracy of inventory all while delivering exceptional customer service
  • Assisted with product delivery to convenience stores, grocery stores, restaurants and private companies-Provided customer service-Handled receipts, invoices and cash-

3. Pallets

Here's how delivery assistants use pallets:
  • Participated in deliveries and unloaded pallet quantities as required.
  • Used fork lift to move pallets of half barrels and full pallets of cases of beer to put into stock.

4. Cleanliness

Here's how delivery assistants use cleanliness:
  • Maintained the delivery vehicles cleanliness both inside and out.
  • Assist driver in housekeeping and maintaining cleanliness of truck.

5. GPS

GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.

Here's how delivery assistants use gps:
  • Assist driver with map and GPS directions to customers home or place of business.
  • Directed coworker for food pick up and delivery via GPS.

6. Delivery Vehicle

A delivery vehicle is a means of transport used to deliver all kinds of products. Semi-trailers on land are equipped with a variety of trailers, including box trailers, flatbeds, and other modified trailers, whereas railroad trains have similar specialized cars. Merchant ships on the sea come in a variety of shapes and sizes. Cargo is delivered by freight planes.

Here's how delivery assistants use delivery vehicle:
  • Loaded, unloaded, prepared and inspected delivery vehicle.
  • Keep delivery vehicle clean and services up to date.

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7. Pallet Jack

Here's how delivery assistants use pallet jack:
  • Operated heavy equipment, including forklifts, narrow aisle lift trucks, high level order picker and electric pallet jacks.
  • Assist with production to add shipment to trucks using pallet jack or fork lift for delivery.

8. Product Delivery

Here's how delivery assistants use product delivery:
  • Executed product delivery efficiently and timely Maintained one on one relations with customers Advised customers on efficient methods of distribution COMPUTER

9. Customer Satisfaction

Here's how delivery assistants use customer satisfaction:
  • Communicate information of FedEx scanning software to other employees to secure customer satisfaction.
  • Maintained outstanding working relationships with customers to ensure customer satisfaction.

10. Furniture Delivery

Here's how delivery assistants use furniture delivery:
  • Coordinated furniture delivery with customers and driver.
  • Aided in furniture delivery and set up in to homes within the region.

11. Hand Trucks

Hand trucks are also known as a dolly or a two wheeler is an L-shaped, box moving, handcart. The hand truck has two big wheels on one side of the base and has a small ledge that holds the object to be moved. The hand truck is operated manually and has a handle that a person can use to load the boxes into the base and then unload it. It balances the weight of the objects and makes carrying heavy boxes easier.

Here's how delivery assistants use hand trucks:
  • Pull orders from backroom and floor using a forklift, hand truck and cherry picker 3.
  • Loaded and unloaded equipment off of vehicles manually utilizing a hand truck or dolly.

12. Customer Complaints

Here's how delivery assistants use customer complaints:
  • Addressed customer complaints and other issues.
  • Listen to and resolve customer complaints regarding products or services Review lists of deliveries/drops and load trucks

13. Delivery Route

Delivery route means the departure of a residential delivery vehicle from the ATC dispensary to certain delivery addresses until the vehicle is returned to the ATC dispensary.

Here's how delivery assistants use delivery route:
  • Organized and loads product for delivery utilizing an efficient delivery route and schedule.
  • Delivered customer product Coordinated delivery routes Responsible for product installation and product information.

14. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how delivery assistants use patient care:
  • Assist nurses and physicians with clinical, clerical and technical activities that deal with patient care.
  • Maintained reception desk in the labor and delivery triage area Prepared stock for patient care rooms

15. Customer Relations

Here's how delivery assistants use customer relations:
  • Established long--term customer relationships through prompt and courteous service.
  • Delivered Merchandise throughout the state of Massachusetts * Maintained Customer Relationships through daily interactions
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List of delivery assistant skills to add to your resume

Delivery assistant skills

The most important skills for a delivery assistant resume and required skills for a delivery assistant to have include:

  • DOT
  • Customer Service
  • Pallets
  • Cleanliness
  • GPS
  • Delivery Vehicle
  • Pallet Jack
  • Product Delivery
  • Customer Satisfaction
  • Furniture Delivery
  • Hand Trucks
  • Customer Complaints
  • Delivery Route
  • Patient Care
  • Customer Relations
  • Medical Equipment
  • Delivery Truck
  • Customer Locations
  • Customer Orders
  • Convenience Stores
  • Customers Homes
  • Sales Floor
  • Inventory Control
  • Delivery Process
  • Package Delivery
  • Unload Trucks
  • Dollies
  • Inventory Loads
  • Dryers
  • Delivery Schedules
  • Install Appliances
  • Retail Store
  • Grocery Store

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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