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What is a desktop support lead technician and how to become one
What general advice would you give to a desktop support lead technician?
Kate Marek Ph.D.
Director and Professor, Dominican University
Avg. Salary $61,560
Avg. Salary $59,228
Growth rate 10%
Growth rate 0.3%
American Indian and Alaska Native 0.41%
Asian 10.62%
Black or African American 11.41%
Hispanic or Latino 16.11%
Unknown 5.37%
White 56.09%
Genderfemale 8.40%
male 91.60%
Age - 41American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 41Stress level is high
7.1 - high
Complexity level is challenging
7 - challenging
Work life balance is good
6.4 - fair
Desktop support lead technician career paths
Key steps to become a desktop support lead technician
Explore desktop support lead technician education requirements
Start to develop specific desktop support lead technician skills
Skills Percentages Desktop Support 8.45% Remote Desktop 6.84% PC 6.26% Computer System 6.06% Troubleshoot 5.80% Complete relevant desktop support lead technician training and internships
Accountants spend an average of 3-6 months on post-employment, on-the-job training. New desktop support lead technicians learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a desktop support lead technician based on U.S. Bureau of Labor Statistics data and data from real desktop support lead technician resumes.Research desktop support lead technician duties and responsibilities
- Lead weekend conversion team for client workstation migration from Novell to NT.
- Manage incoming tasks and incidents in remedy and troubleshooting.
- Deploy and implement Citrix Xen.
- Learned to use SCCM to deploy software packages.
Get desktop support lead technician experience
Generally, it takes 1-2 years to become a desktop support lead technician. The most common roles before becoming a desktop support lead technician include desktop support technician, computer technician team lead and technical support specialist.Prepare your desktop support lead technician resume
When your background is strong enough, you can start writing your desktop support lead technician resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a desktop support lead technician resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable desktop support lead technician resume templates
Build a professional desktop support lead technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your desktop support lead technician resume.
Apply for desktop support lead technician jobs
Now it's time to start searching for a desktop support lead technician job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first desktop support lead technician job
Are you a desktop support lead technician?
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Average desktop support lead technician salary
The average desktop support lead technician salary in the United States is $61,560 per year or $30 per hour. Desktop support lead technician salaries range between $37,000 and $101,000 per year.
What am I worth?
How do desktop support lead technicians rate their job?
Desktop support lead technician reviews
You get to help a lot of people in many different ways as well as learning new things about technology
I have aids now due to the painfulness of sitting down all day
Working with The people
There was nothing to like. Everyone was polite an hard workers
I decided to go to technical support because I've been fascinated by technology all my life and I love working with the people as well. I want to use my technical know-how to solve directly the problems that customers have. I want to be the person who makes life easier and more enjoyable for people who have had a problem. This is what I like most as a technical Support.
I don't like sitting around being inactive. So I'll keep my self always busy
Updated January 8, 2025
