Dietary patient aide job description

Primary Location: Connecticut-Bridgeport-St Vincents Medical Center (10427) Job: TransportationOrganization: St. Vincent's Medical CenterJob Posting: Oct 7, 2022 Patient Support Aide (per diem) - (22163664) Description Work where every moment matters.

Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

St. Vincent's Medical Center in Bridgeport has more than 3,200 employees. It includes a 473-bed community teaching hospital, a 76-bed inpatient psychiatric facility in Westport, a large multispecialty provider group, and special needs services for adults and children. St. Vincent's is the first hospital in Fairfield County to be integrated into the Hartford HealthCare network, and is the system's second-largest hospital.
Job Summary: Transport patients, specimens and equipment throughout the facility.
Responsibilities:
• Non urgent patient transportation from one patient care unit to another
• Patient discharge transportation as deemed appropriate
• Customer service experience highly preferred.
• Must possess effective communication skills.
• Physical effort as specified by Position Physical Requirements and Occupational Exposures Form.
• Other Duties as assigned
Qualifications • Must be able to speak, read, and write English fluently.
• High School diploma or equivalent preferred.
• CPR Validation within 3 months of hire preferred.

Education: High school diploma or GED preferred.

We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.
TemporaryStandard Hours Per Week: 1Schedule: Per Diem (1 hour) Shift Details: To mainly cover 2nd and 3rd shift

Northern Light Eastern Maine Medical Center

Department: Float Pool

Position is located: Northern Light Eastern Maine Medical Center

Work Type: PRN/Per Diem

Hours: Variable

Work Schedule: No Hours Assigned

Summary:

The Patient Experience Aide role is a position providing support to the patient care team by providing constant observation, monitoring, feeding assistance. Feeding assistance will include cutting food, unwrapping food, and maintaining cleanliness throughout the course of patient meal. Patient's mouth will be checked before offering more food or fluids, and returning food tray back to cart when patient is finished. Mobility assistance of assigned patients is used to ensure safety and prevention of injury. Ambulation will include the use of assistive devices (walker, cane) if needed, understanding that walking distance and speed is determined by patient tolerance. Responsible for one on one direct, continuous observation for the purpose of injury prevention of patients who might be at high risk. Under the supervision of the Registered Nurse and in accordance with the department policies and procedures, responsible for keeping patient in his/her line of vision at all times, and working with others in the healthcare team to assure prompt intervention to prevent physical harm to patients ensuring optimal patient safety and patient comfort.

Responsibilities:

• Essential duties of this role require time spent sitting or walking, mobilizing patient by patient transfer, ambulation and mobility while working independently, as part of a pair, and/or part of a team of healthcare provider

• Feeding patients in need of assistance including setting up tray, unwrap and open food, and preparing food for patient consumption.

• Closely observing a patient, documenting, and collaborating with other health care staff members for an assigned shift. T

• he employee must possess the core competencies of self-management, collaboration, initiative flexibility and motivation, i.e. staff must be willing to accept changes in assignment as needed.

• Maintains patient confidentiality at all times.

• Performs other duties and/or responsibilities as assigned. Documents activity, feeding and observations while observing patients.

Competencies and skills:

Essential:

* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.

* Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.

* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.

* Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education:

Essential:

* No Minimum Requirement

Working conditions:

Essential:

* Potential exposure to abusive and/or aggressive people.

* Work with computers, typing, reading or writing.

* Extend body and limbs to reach items.

* Prolonged periods of sitting.

* Prolonged periods of standing.

* Prolonged periods of walking.

+ The Host Clerks are responsible for a variety of patient and non-patient tasks in the call center, tray line, nursing unit, and kitchen as assigned. These tasks include:
For Non-Patient Host Clerks

• Check and verify all beverages, hot foods, cold foods and condiments on the patient tray and loads the tray into the delivery cart.

• Communicate with Production staff concerning any issues with food items being served for Room Service.

• Reading and correcting patient menus based on their prescribed diet.

• Tallying items on the menus and communicating needs to the production staff in a timely manner.

• Placing items on patient trays as they are assembled on tray line and stocking coolers with patient meal items.

• Placing trays in carts and coordinating delivery with the hostess staff.

• Answering phone calls, using an iPad, and using a touch screen computer to track trays through the delivery process.

• Restocking items on the tray line including trays of proportioned food, cups, bulk food items, ice, and soda boxes.

• The checker maintains a clean and sanitary work environment and maintains equipment in clean, good working condition.

For Patient Serving Host Clerks

• Assist patients with ordering meals face to face with a variety of illnesses.

• Visits new admissions and explains the room service program.

• Reading menus to patients and assisting them with the room service ordering process by placing orders on the telephone or iPad.

• Communicate with nurses, doctors, and other staff on the units as appropriate.

• Deliver patient trays to the units and cut, open, and set up items as appropriate.

• Read and interpret diet orders and allergy information.

• Pick up trays and record patient meal intake.

• Verify the meal is delivered to the correct patient.

• Identify patients who require ordering assistance and communicate needs to the call center.

• Fill floor stock food items, formulas, tube feedings, and general supply items in the unit kitchens.

The host clerk will be required to stand, walk, bend, squat, reach, push, and lift with items of various weights from 5 to 50 pounds. Some items may require bending, squatting, or lifting them overhead. The host clerk will also be responsible for pushing full carts of trays to the nursing units. The host clerk is required to walk or stand for the majority of an 8 hour shift. This position requires the host clerk to walk on hard surfaces that may be wet and may include uneven surfaces. To be successful, the host clerk is required to use customer service skills, phone etiquette, and organizational skills. The host clerk must be able to utilize multiple technical devices including iPads, iPhones, computers, and other technology devices. The host clerk must have basic therapeutic diet knowledge and have the ability to work unsupervised in a fast paced work environment.

It is expected that the employee demonstrate behavior consistent with the Core Values while supporting the strategic plan, goals and direction of the Performance Improvement Process (PIP) at Blessing Hospital.

Per the Blessing Health System's Covid-19 Vaccination policy, all employees must be fully vaccinated. Candidates can submit requests for exemptions from the Covid-19 Vaccination for religious or medical reasons. Please ask to speak with the recruiter if you have questions regarding the vaccination.

JOB QUALIFICATIONS

+ Education/Training/Experience:

+ REQUIRED:

+ None

+ PREFERRED:

+ High School Graduate or Equivalency

+ Knowledge of Illinois Sanitation

+ License/Certifications/Special Requirements:

+ None

+ Pay Status:

+ Non-Exempt Hourly

EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.

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