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What is a digital communications manager and how to become one

Updated January 8, 2025
3 min read
Quoted experts
Jeyoung (Jenny) Oh Ph.D.,
Jody McBrien

In general, a digital communications manager is in charge of promoting an organization's products and goals to the public, either as part of a specific campaign or on a holistic level. Using the latest digital marketing strategies, they can foster brand awareness and loyalty across a wide-reaching audience.

The primary responsibilities that they fulfill in this capacity include developing strategic communications planning for promotion and dissemination of corporate and marketing content. In addition, they, along with the web team, will create, adapt, improve, and optimize web communication for SEO and organic and keyword search. Moreover, they develop other relevant social media outlets to support and expand the organization's digital presence. Educational requirements include a bachelor's degree in marketing, advertising, or related field. A few years of relevant experience is also desirable.

The average hourly salary for the position is $33.89, which amounts to $70,487 annually. The career is expected to grow in the near future and create new opportunities across the United States.

What general advice would you give to a digital communications manager?

Jeyoung (Jenny) Oh Ph.D.

Assistant Professor of Communication, University of Michigan-Flint

If you work from home, it could be hard to separate your work time from your personal time. Make sure to take some time off to take care of yourself. It is important not only for your work performance but also for your well-being. Also, remember that there are many people who are there to support you, so do not hesitate to ask for help and ask questions. Be proactive and reach out to your colleagues. Set a virtual coffee time with your colleagues or manager to get to know them. If possible, join as many virtual workshops provided to you as you can. Those will help you understand the culture of your organization, and it will also be a great way to get to know your colleagues.
ScoreDigital Communications ManagerUS Average
Salary
5.5

Avg. Salary $70,102

Avg. Salary $59,228

Stability level
7.5

Growth rate 10%

Growth rate 0.3%

Diversity
3.1
Race

American Indian and Alaska Native 0.23%

Asian 8.15%

Black or African American 3.04%

Hispanic or Latino 8.67%

Unknown 5.32%

White 74.58%

Gender

female 57.14%

male 42.86%

Age - 38
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 38
Stress level
7.5

Stress level is high

7.1 - high

Complexity level
9.0

Complexity level is advanced

7 - challenging

Work life balance
3.5

Work life balance is poor

6.4 - fair

Digital communications manager career paths

Key steps to become a digital communications manager

  1. Explore digital communications manager education requirements

    Most common digital communications manager degrees

    Bachelor's

    76.7 %

    Master's

    12.7 %

    Associate

    6.3 %
  2. Start to develop specific digital communications manager skills

    SkillsPercentages
    SEO7.76%
    PowerPoint5.82%
    A/B4.99%
    KPIs4.84%
    Digital Marketing4.53%
  3. Complete relevant digital communications manager training and internships

    Accountants spend an average of 1-3 months on post-employment, on-the-job training. New digital communications managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a digital communications manager based on U.S. Bureau of Labor Statistics data and data from real digital communications manager resumes.
  4. Research digital communications manager duties and responsibilities

    • Manage an internal development and QA staff with on-going freelance/contractor support.
    • Founded and maintain the department HTML newsletter.
    • Create daily video memes and post to Facebook.
    • Create and maintain content production for Facebook page.
  5. Prepare your digital communications manager resume

    When your background is strong enough, you can start writing your digital communications manager resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a digital communications manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable digital communications manager resume templates

    Build a professional digital communications manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your digital communications manager resume.
    Digital Communications Manager Resume
    Digital Communications Manager Resume
    Digital Communications Manager Resume
    Digital Communications Manager Resume
    Digital Communications Manager Resume
    Digital Communications Manager Resume
    Digital Communications Manager Resume
    Digital Communications Manager Resume
    Digital Communications Manager Resume
  6. Apply for digital communications manager jobs

    Now it's time to start searching for a digital communications manager job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first digital communications manager job

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Average digital communications manager salary

The average digital communications manager salary in the United States is $70,102 per year or $34 per hour. Digital communications manager salaries range between $45,000 and $107,000 per year.

Average digital communications manager salary
$70,102 Yearly
$33.70 hourly

What am I worth?

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How do digital communications managers rate their job?

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Digital communications manager reviews

profile
A zippia user wrote a review on Apr 2020
Pros

The ability to do tasks in a lot of different areas of marketing


profile
A zippia user wrote a review on Nov 2019
Cons

marketing especially retailing products and or fundraising


profile
A zippia user wrote a review on May 2019
Cons

Unreasonable deadlines.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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