Director of field coordination job description

• Coordinates care coordination services for the Health Home program
• Supervises care coordinators and other direct reports
• Participates in the hiring and termination process of direct reports
• Manages aspects of program and system development for the Health Home program
• Conduct Monthly team meetings
• Assure care coordination services are delivered to HARP-eligible clients in compliance with NYSDOH HARP (Health & Recovery Plan) guidelines and policies
• Develops and implements quality assurance activities including chart review and client survey data for the Health Home program
• Conduct monthly 1:1 case specific supervision with Care Coordinators
• Reviews monthly services delivered to clients to assure the delivery of Health Home Core Services
• Maintains and analyzes statistical and claims data for the Health Home program
• Ensures written policies and procedures for the Health Home program are being implemented
• Facilitates and participates in Case Conferences
• Assists in the implementation of an on-going training program for Care Coordinators

Qualified Candidate will have a Masters of Social Work, Masters of Mental Health Counseling, or Clinical Psychologist with one (1) year of professional experience in a supervisory or management position supervising clinicians or staff serving people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD) OR Masters in a related field (Psychology, School Counseling, etc.) with three (3) years of supervisory or management position experience supervising clinicians or staff serving people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD). Possession or eligibility to obtain New York State licensure (LMSW, LMHC, LCSW, etc.) within six (6) months of beginning position, preferred. Experience developing and implementing direct client services and case management services, required. Must demonstrate high level clinical skills, including performance of clinical assessments, person-centered and recovery-oriented care planning, crisis intervention and strong clinical judgment and decision making skills. Candidate must possess valid NYS driver license and an insured, dependable car to use for work-related activities. Excellent written and verbal communication skills, ability to work independently and sensitivity toward cultural diversity, people living with HIV/AIDS and lifestyle and addiction issues essential.

Job Type: Full-time

Required education: Master’s

Required experience: Professional experience in a supervisory or management position supervising clinicians or staff serving people living with Severe Mental Illness (SMI) and Substance Use Disorder (SUD) (1-3 years)

Additional requirements: Must have dependable, insured vehicle and NYS Driver’s License

What Evergreen Health Offers You:

• Multiple comprehensive medical health insurance plans for you to choose from
• Dental and Vision coverage at no cost to you
• Paid Time Off package that equals 4 weeks of time in your first year
• 403b with a generous company match
• Paid parking or monthly metro pass
• Professional development opportunities
• Paid lunch breaks

DIRECTOR PATIENT CARE COORDINATION

REGISTERED NURSE

Under the direction of the Administrative Director Patient Financial Services, the DIRECTOR CARE COORDINATION , in collaboration with the interdisciplinary team, oversees care coordination services by evaluating options and services required to meet an individual's healthcare needs to promote safe, cost-effective, quality outcomes. The
DIRECTOR
CARE COORDINATION is responsible for over site of assessment and reassessment of inpatients, including behavioral health inpatients and long term residents, for the purpose of performing utilization review, resource management and discharge planning.

RESPONSIBILITIES:

• Oversees development of the individualized plan of care that reflects assessment, planning, implementing and evaluating the outcomes of the plan
• Ensures plan of care show multidisciplinary planning, consultation and education
• Discusses patient findings and progress toward outcomes with physicians and other members of the health care team
• Ensures plan is discussed with patient and family in a timely manner
• Ensures effective development and completion of discharge plan including discharge barriers and patient/family education
• Assists all departments in the development of meaningful criteria to evaluate the quality and appropriateness of the care provided
• Develops and recommends corrective action plans to be implemented when indicator measurement is below pre-determined thresholds or above benchmarks
• Develops and standardizes reports, questionnaires, and conducts comparative studies, data analysis and interpretation
• Acts as liaison for all departments and services as they relate to Performance Improvement

EDUCATION/TRAINING/EXPERIENCE:

• Current CA Registered Nurse license
• Bachelor's degree in Nursing
• Three (3) years care coordination/case management/utilization review experience in an acute care facility
• Working knowledge of state, federal and accrediting agency (TJC, DNV or AOA) regulations / requirements as well as Nurse Practice Act and Title 22
• Excellent communication (written / verbal) skills
• Excellent organizational skills
• Excellent critical thinking and analytical skills

Trinity Health Of New England is looking for a **Director of Care Coordination (RN)** to join our team of mission-driven healthcare innovators at **Mercy Medical Center.** Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for every individual that walks through our doors. This person will direct, plan and lead all activities in our Care Coordination Department.

The ideal candidate will display a drive to provide patient-centered leadership while ensuring effective utilization management, compliance with Medicare requirements, and the development of initiatives to reduce readmissions.
**_Top Reasons to Work at Trinity Health of New England:_**

+ Day One Benefits

+ Innovative Patient-Centric Environment

+ Diverse and inclusive Culture

+ Ability to directly and positively impact patients

**_You Will Be Responsible For_** :

+ **Exceptional Leadership:** Plan and lead the all activities of the department from ensuring use of the Healthcare Value and Quality Platform to improve operational efficiency as well as supporting team and individual colleague growth.

+ **Creative Problem Solving** : Brainstorm with colleagues to design and implement programs that monitor the delivery of patient care to ensure optimal quality, cost-effective medical and specialty services; appropriate discharge disposition; and prioritization of the allocation of hospital resources.

+ **Optimization of Resources:** Maintain and monitor operating statistics for the Department adjusting staffing, supplies or capital expenditures. Recommend the annual capital, salary and non-salary budget for the Department of Care Management.

+ **Technical Familiarity:** Understanding in computer-based applications (E-MAR, clinical documentation), email, Proficient in MS Word, Excel, and PowerPoint; Trained in MS-Project or use of Excel for project management.

**_Requirements_** :

+ **Education** : Bachelors in Nursing - Master's Degree Preferred

+ **Licensure** : Current Licensure as a registered nurse (RN) in Massachusetts

+ **Experience** : Five or more years of progressive experience in a hospital / health system setting in a leadership role in case management or a related role

+ Must be knowledgeable regarding state and federal health regulations, reporting requirements and health care reimbursement systems.

+ Basic knowledge and application of statistical analysis, DRG's/ICD9/10, Medical Necessity criteria, JCAHO and CMS requirements for discharge planning and utilization management, levels of care in continuum and dynamics occurring in health care delivery.

+ Ability to pass drug screenings and background checks

**_Preferred Skills:_**

+ **Certification** : Certification in Case Management (ACM or CCM)

**_About Trinity Health Of New England:_**

Trinity Health Of New England is an integrated health care delivery system that is comprised of world-class providers and facilities dedicated to full spectrum preventative, acute, and post-acute care. We aim to deliver top level care to increase our community's overall health at lower costs. While we serve nearly 3 million people, we are proud to be a part of a national system that focuses on putting our patients first and having the best colleagues to do so.

Trinity Health Of New England benefits include health insurance, adoption assistance, tuition reimbursement, paid vacation, sick time, and professional advancement just to name a few.Employees can also take advantage of extra benefits specific to each hospital.

**Step up to your potential. Write your story and apply today!**

**Our Commitment to Diversity and Inclusion**

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.