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What is a director of program services and how to become one

Updated January 8, 2025
5 min read
Quoted expert
Todd Terry

A director of program services oversees the planning, development, and implementation of programs and services in various organizations. They collaborate with other departments within the organization to develop strategic plans and set goals. They are also responsible for managing program budgets, ensuring compliance with regulations, and evaluating program effectiveness. Overall, the director of program services plays a vital role in ensuring the success of an organization's programs and services.

What's a day at work look like for a director of program services?

Todd TerryTodd Terry LinkedIn profile

Department Chair, Management, Davenport University

What once was well defined with working hours, an office space, coworkers being close by to develop relationships with seems to be misplaced during the current working environment. In the working situation we are in today, graduates will need to be flexible with working hours as work hours may not be defined and could change by day. Office space may mean that one is working remotely from home. Building of relationships with coworkers will be done using technology as coworkers may be located in many different areas or time zones.
In general business will continue to function remotely. The pandemic has created a sense of creativity in how business is done. The one major component the pandemic has created is where large and small businesses are conducting daily business functions from remote locations. This practice has proven that business can be effectively done without having to travel to distant locations. Consequently, business travel will be continue to be slow.
ScoreDirector Of Program ServicesUS Average
Salary
5.7

Avg. Salary $73,301

Avg. Salary $59,228

Stability level
9.7

Growth rate 12%

Growth rate 0.3%

Diversity
5.4
Race

American Indian and Alaska Native 0.88%

Asian 5.07%

Black or African American 12.38%

Hispanic or Latino 13.93%

Unknown 5.34%

White 62.39%

Gender

female 64.63%

male 35.37%

Age - 45
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 45
Stress level
9.7

Stress level is very high

7.1 - high

Complexity level
8.8

Complexity level is advanced

7 - challenging

Work life balance
5.0

Work life balance is fair

6.4 - fair

What are the pros and cons of being a director of program services?

Pros

  • Ability to make a positive impact on the community

  • Opportunity to lead and manage a team

  • Chance to develop and implement programs to address community needs

  • Collaboration with other professionals and organizations

  • Satisfaction from seeing program successes and outcomes

Cons

  • High level of responsibility and pressure

  • Long hours and potential for overtime work

  • Potential for conflicts with staff, stakeholders, or funders

  • Limited resources or funding for some projects

  • Need to navigate complex bureaucratic structures or regulations

Director of program services career paths

Key steps to become a director of program services

  1. Explore director of program services education requirements

    Most common director of program services degrees

    Bachelor's

    61.9 %

    Master's

    26.1 %

    Associate

    6.8 %
  2. Start to develop specific director of program services skills

    SkillsPercentages
    Program Development16.79%
    Business Development10.94%
    Strategic Direction10.76%
    Developmental Disabilities7.96%
    Social Work5.23%
  3. Complete relevant director of program services training and internships

    Accountants spend an average of 6-12 months on post-employment, on-the-job training. New directors of program services learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a director of program services based on U.S. Bureau of Labor Statistics data and data from real director of program services resumes.
  4. Research director of program services duties and responsibilities

    • Manage 27 full-time employees (FTE's) which are fully cross-train and rotational in all functional service areas.
    • Develop and manage a capital budget of $200K, an operational budget of $100K and 50 FTE's.
    • Manage day-to-day oversight and management involving planning, programming, execution, distribution, and analysis for assign organizations budgets.
    • Hire and train ESL teachers.
  5. Get director of program services experience

    Generally, it takes 4-6 years to become a director of program services. The most common roles before becoming a director of program services include program director, case manager team lead and program coordinator.
  6. Prepare your director of program services resume

    When your background is strong enough, you can start writing your director of program services resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a director of program services resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable director of program services resume templates

    Build a professional director of program services resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your director of program services resume.
    Director Of Program Services Resume
    Director Of Program Services Resume
    Director Of Program Services Resume
    Director Of Program Services Resume
    Director Of Program Services Resume
    Director Of Program Services Resume
    Director Of Program Services Resume
    Director Of Program Services Resume
    Director Of Program Services Resume
  7. Apply for director of program services jobs

    Now it's time to start searching for a director of program services job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first director of program services job

Zippi

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Average director of program services salary

The average director of program services salary in the United States is $73,301 per year or $35 per hour. Director of program services salaries range between $47,000 and $113,000 per year.

Average director of program services salary
$73,301 Yearly
$35.24 hourly

What am I worth?

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How do directors of program services rate their job?

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Director of program services reviews

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A zippia user wrote a review on Jun 2022
Cons

Being restricted to working with a smaller group, than might need Leadership training and coaching.


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A zippia user wrote a review on Mar 2020
Pros

Project concept, execution - meeting business and Customer expectations.


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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