Documentation engineer job description

Our client, an autonomous vehicle company, has an immediate need for a Senior Documentation Engineer to join its San Francisco Peninsula, CA based operations.
Responsibilities
Work closely and cross-functionally with functional leads (primarily engineers and technical program managers) to draft, edit, format, release, maintain, and improve test cases that ( a. ) a variety of audiences consult while learning about company systems and technologies, and ( b. ) QA engineers consult while validating that electrical systems, mechanical systems, firmware, and related automotive technologies operate as designed. Comply with all pertinent standards and requirements. Confirm and demonstrate full traceability of test cases to and from system requirements. (This work includes cross-linking test cases in Polarion with the specific system requirements they are meant to verify.) Conduct document reviews with stakeholders. Incorporate their review comments and collect their approvals. Routinely accept and incorporate reviewer feedback (technical and editorial) in a spirit of continuous improvement and mutual support. Demonstrate ongoing expertise in the development of technical content, including text, spreadsheets, presentations, process maps, flowcharts, and other materials. Perform gap analysis for test cases that third-party suppliers, vendors, and other non-writers create. Refine and correct their work as needed for the same audiences described above. Help to guide, motivate, and train non-writers to draft usable test cases. Initiate projects under supervision and drive them to completion. Help to organize, drive and prioritize multiple projects in a quickly changing environment. Manage workload to complete assigned work on time. Communicate program status, issues, risks, and accomplishments clearly and effectively to key stakeholders. Prepare tables, conceptual and process flow diagrams, charts, illustrations, and other visual deliverables that demonstrate your (and our) high standard for clear documentation. Recommend process improvements, and work with cross-functional partners to execute. Request and/or recommend revisions to the test case writer s guide and/or other guides that address your role and responsibilities.
Qualifications
EXPERIENCE + TRAINING + CREDENTIALS ( a. ) Minimum 5-7 years of practical experience as a technical writer or documentation engineer producing, optimizing, and organizing written materials for advanced technologies. ( b. ) Bachelor s degree or above OR equivalent practical experience in a related field and role. LOCATION Able to work onsite, full time in Foster City, CA, as assigned. SKILL SET ( a. ) Excellent communication skills and fluency in written and spoken English. ( b. ) Expert ability in technical writing and technical editing. ( c. ) Ability to understand technical language while communicating technical information to cross-functional audiences with clarity and concision. ( d. ) Ability to adhere to corporate templates and follow corporate style guides. ( e. ) Ability to use and safeguard confidential information. ( f. ) High attention to detail in a fast-paced environment. ( g. ) Self-starter. Can work independently but isn t afraid to ask for help from others. TOOLS PROFICIENCY ( a. ) Siemens Polarion ALM or experience in using a similar tool for requirements management and/or application lifecycle management, such as Jama Connect. ( b. ) Google Workplace apps. ( c. ) Atlassian apps including Confluence and Jira. ( d. ) Slack. ( e. ) Testrail. ( f. ) Lucidchart or a similar tool for representing ideas visually in diagrams and charts. ( g. ) Other software and/or systems, as assigned.
Bonus Qualifications
Electric vehicle (EV) or automotive experience, including familiarity with such automotive industry quality standards as ( a. ) ISO 9001:2015, ( b. ) ISO/TS (IATF) 16949:2016, or ( c. ) ISO 26262. Electronics design or manufacturing experience. Familiarity with Dassault Syst mes 3DExperience R2021x and Enovia software.



About Vivo


Having been in business since 2006, Vivo is a full-service recruiting and consulting company, specializing on mid to senior level technology resources. Our brand promise is simple: we get people. We get that our clients don t want to waste time, and that our candidates and employees thrive when given honest feedback and an opportunity to grow.

Whether you re onsite at our Pleasanton headquarters or working for one of Vivo s clients the best brand names out there our promise to you is unwavering: we will treat you like you are our most important employee.

Do you think you get people get what they really need, and get how to deliver? We re not perfect but we re accountable. We re not in 32 countries, but we are in the heart of it all. So, if you are looking for a flexible, fun and high-energy work environment, along with the opportunity to work with some of the world s technology leaders, we can t wait to talk to you.


Vivo We Get People!

INTRODUCTION
You like change, working cross-functionally, documentation analysis, continuous improvement, and factory focused responsibility? If this describes you, we have an exciting position that starts here and can help you develop your career path moving forward.

THIS IS US, YOUR NEW COLLEAGUES
We are a team that continuously secures quality documentation for our factories to build the latest trucks for our customers.Always challenging ourselves to improve our way of working.A healthy mix of automation and established processes to provide other teams inputs for downstream activities.This ultimately provides our factories with the correct documentation to build trucks.

We support Research & Development projects to fully cover our customer needs of tomorrow. We provide the best information to deliver projects on time resulting in our customers receiving the truck they need
This position will be based in Greensboro, NC and reports directly to the Director of Director PPD Conventional

ROLE DESCRIPTION/RESPONSIBILITIES
Within the Global Product Preparation network, perform product preparations and time setting of Design Change Notes (DCN's) on product changes understanding the impact of these actions on affected areas downstream: Logistics, CE - Customer Engineering and COF - Costumer Order Fulfillment, Logistics areas among others.
Process SPRINT data to ensure CN time setting is correctly introduced in a fashion that will not have a blocking, TBF (To Before From), or out of sequence CN.
Must be able to critique data from multiple systems, evaluate for consistencies and compatibilities, recognize conflicts in the data, inform data owners of discrepancies and suggest alternative means of conflict resolution by documenting the conflict in the PIL system.
Link BSL's and treat CN's to provide the truck plant with a SPRINT material structure for the release of parts for assembly
Update and/or approve the input to various administrative systems to manage product change introductions relative to established QDCF standards
Analyze inputs from various disciplines relative to forecasts, production schedules and project requirements. Create part estimated usages for tooling, part quotation, and procurement
Implementing and securing production requirements in product change initiatives in close cooperation with Product Development

WHO ARE YOU?
We are looking for candidates with the following skills, knowledge, and experience:

• B.S. degree in Mechanical, Industrial Engineering or related field with, generally, experience equivalent to 3 or more years of progressive automotive experience OR a minimum of 8 years of applicable progressive automotive experience.
• Prefer experience in PPD, PCC, TPE, IE/ME, SML, Purchasing Buyer, Logistic position, CA engineering
• Working knowledge of Volvo systems, including but not limited to:
  • KOLA, TIKA, GPS, DIS, SPRINT, RAPID, JIRA/PIL and EDB (VVA/Project Dashboard)
• Truck product knowledge
• Familiarity with Design Validation Plan

**CB Client Onboarding - Client Documentation Specialist**

**Do you thrive in a fast-paced environment? Are you relentless in your pursuit of an exceptional client experience?**

At JPMorgan we are on a mission to expand our teams with talented individuals who understand that we put our clients at the center of everything we do. Our team is dedicated to delivering solutions to a diverse set of clients around the globe. If you are driven by the need to exceed client expectations and enjoy the camaraderie of a diverse, proactive team, we want to meet you. The right relationship is everything.

This Associate role works directly with clients, Bankers, Sales, Service and KYC to open Commercial Bank accounts, provide clients with legal documentation and ensure certain account related requirements are met.

**What you will need to be successful-**

+ Passion for delivering a consistent, stellar client and partner experience

+ Curiosity, the ability to think creatively and strategize

+ Ability to clearly communicate, partner and influence - leading others to a common goal

+ Motivation to set the appropriate expectations with every engagement

+ Aptitude to operate in a fast-paced, dynamic environment

+ Controls minded with exceptional attention to detail

+ Excellent critical thinking skills and ability to identify and resolve issues

+ Ability to develop subject expertise to meet client needs and support internal partners with documentation and process questions

+ Independent and self-motivated with an ability to adapt and be flexible in a team environment

+ Appreciation for being a 'keeper of our brand'

**Ultimately you will own our Client's Onboarding documentation experience. This includes:**

+ Owning the research, creation, validation and negotiation oversight of client documentation for account opening

+ Interacting with clients, answering client questions and working with clients to minimize documentation and signature requirements

+ Leveraging critical thinking skills to customize and solution client account and documentation needs

+ Managing client and internal partner expectations with a continued drive to exceed expectations

+ Using time management skills to execute on competing priorities

+ Representing the team as the Documentation Specialist on your assigned implementations

+ Collaborating with team and internal partners (Legal, Service, Sales, KYC) to deliver a seamless client onboarding experience

+ Owning your role and feeling empowered to escalate when support is needed to remove obstacles to success

**Experience:**

+ Excellent verbal and written communication skills

+ BA/BS degree

+ Juris Doctor certificate preferred, but not required

+ Experience in financial services, if possible Corporate/Commercial Banking

+ Strong client focus and ability to partner with various internal groups and client coverage

**Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.**

+ Become a part of our many Business Resource Groups; these groups foster leadership and networking opportunities and advance the firm's commitment to diversity and community involvement

+ Help the community through expansive volunteer opportunities

+ Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients

+ Work in a hybrid

Our Onboarding organization is comprised of Associates and VP's. The specific role offered will be based on your previous experience.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans