Post job
zippia ai icon

Automatically apply for jobs with Zippi

Upload your resume to get started.

Emergency communications technician skills for your resume and career

Updated January 8, 2025
3 min read
Quoted expert
Bill Seifarth
Below we've compiled a list of the most critical emergency communications technician skills. We ranked the top skills for emergency communications technicians based on the percentage of resumes they appeared on. For example, 12.5% of emergency communications technician resumes contained emergency communications as a skill. Continue reading to find out what skills an emergency communications technician needs to be successful in the workplace.

15 emergency communications technician skills for your resume and career

1. Emergency Communications

Here's how emergency communications technicians use emergency communications:
  • Operate computerized emergency communications telephone equipment.
  • Dispatched in Emergency Communications Call Center for National Airport Police and Dulles Airport Police simultaneously.

2. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how emergency communications technicians use patient care:
  • Direct patient care, collecting vital signs, drawing blood samples, procedure set-up, assisting with procedures.

3. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how emergency communications technicians use cpr:
  • Provided Emergency Medical Dispatch instructions ranging from minor injuries to step-by-step CPR.
  • Instructed CPR and First Aid Classes for seven years.

4. Computer Aided Dispatch

Here's how emergency communications technicians use computer aided dispatch:
  • Dispatch police, fire and emergency medical services via two-way radio and computer aided dispatch.
  • Use CAD (Computer Aided Dispatch) to record all calls for services provided.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how emergency communications technicians use data entry:
  • Used Data entry to enter calls and keep inventory for tows.
  • Managed all incoming and outgoing emergency calls into dispatch, coordinated officer response to emergency calls, data entry and database management

6. Medical Services

Here's how emergency communications technicians use medical services:
  • Provide emergency and non-emergency communications response to individuals and entities requesting police, fire or emergency medical services.
  • Dispatch and monitored emergency activity with the police department, fire department and/or emergency medical service.

Choose from 10+ customizable emergency communications technician resume templates

Build a professional emergency communications technician resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your emergency communications technician resume.

7. CAD

Here's how emergency communications technicians use cad:
  • Key Player in creating the design for the new CAD computer and 800 MHz radio system.
  • Enter, update, and retrieve information from teletype networks and CAD system.

8. Computer System

Here's how emergency communications technicians use computer system:
  • Monitored several complex radio frequencies; operated variety of communications equipment, radio consoles, telephones and computer systems.
  • Monitor and operate several complex public safety communication equipment including radio consoles, security cameras, telephones, and computer systems.

9. Ambulances

Here's how emergency communications technicians use ambulances:
  • Coordinated response of ambulances and public safety units to emergency sites or in-progress crime situations.
  • Coordinate response of ambulances and public safety units to emergency and non-emergency sites or in-progress crime situations.

10. Safety Regulations

Here's how emergency communications technicians use safety regulations:
  • Take responsibility for safety in the workplace and comply with safety regulations.
  • Complied with workplace and safety regulations.

11. Fire/EMS

Here's how emergency communications technicians use fire/ems:
  • Dispatched Fire/EMS or Police units to alleviate situations that endanger or potentially endanger lives and/or property in Baltimore County.
  • Monitor Fire/EMS calls of adjacent jurisdictions.

12. NCIC

Here's how emergency communications technicians use ncic:
  • Attended a 40-hour certification course on the SLED/CJIS FBI NCIC Teletype System; PowerPhone Certified Telecommunicator
  • Work 12 shifts post certified,gcic/ ncic certified.Apco certified.

13. Criminal Justice

Here's how emergency communications technicians use criminal justice:
  • Accessed various criminal justice databases for information concerning offender status and criminal history.
  • Maintained certification in order to access criminal justice databases.

14. Non-Emergency Services

Here's how emergency communications technicians use non-emergency services:
  • Processed requests for emergency and non-emergency services via telephone, radio, and computer.
  • Received and responded to a variety of emergency and non-emergency services and complaints.

15. Non-Emergency Calls

Non-emergency calls are calls that do not require immediate attention or intervention. They are simply a request for police, fire or rescue service that does not present a life or death situation. In this case, the local non-emergency number should be used if immediate dispatch of the police is not required.

Here's how emergency communications technicians use non-emergency calls:
  • Process and prioritizes incoming calls emergency and non-emergency calls for assistance and informs appropriate persons.
  • Received and answered emergency and non-emergency calls.
top-skills

What skills help Emergency Communications Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What type of skills will young emergency communications technicians need?

Bill SeifarthBill Seifarth LinkedIn profile

Executive Director, National Registry of Emergency Medical Technicians

Since most states require National Certification for licensure, the National Registry plays a vital role in the pathway to employment for new EMS professionals. The National Registry's mission is to protect the public by establishing standards and measuring competency throughout an EMS professional's career. Holding a National Registry Certification, whether you are an Emergency Medical Responder (EMR), Emergency Medical Technician (EMT), Advanced Emergency Medical Technician (AEMT), or Paramedic, demonstrates your commitment to the patients you care for and the community you serve.

The global pandemic showed us the urgent need for medical professionals, especially those like EMTs and Paramedics in the prehospital setting. Additionally, the role of EMTs and Paramedics is evolving. Today EMS professionals work in diverse settings beyond a traditional prehospital ambulance service. National Registry certifications are held by EMS professionals working in hospitals and emergency departments, private medical practices, and community paramedicine, just to name a few.

List of emergency communications technician skills to add to your resume

Emergency communications technician skills

The most important skills for an emergency communications technician resume and required skills for an emergency communications technician to have include:

  • Emergency Communications
  • Patient Care
  • CPR
  • Computer Aided Dispatch
  • Data Entry
  • Medical Services
  • CAD
  • Computer System
  • Ambulances
  • Safety Regulations
  • Fire/EMS
  • NCIC
  • Criminal Justice
  • Non-Emergency Services
  • Non-Emergency Calls
  • Non-Emergency Situations
  • Reference Materials
  • Radio Systems
  • Communications Equipment
  • Law Enforcement Agencies
  • Vital Signs
  • GPS
  • Appropriate Fire
  • Vcin
  • Non-Emergency Assistance
  • Alarm Systems
  • DMV
  • Incident Reports
  • Computer Equipment
  • Computer Terminals

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Browse office and administrative jobs