Employment program manager job description

At Bello Machre, the Employment Services Program Manager provides support to a caseload and operational oversight to the employment branch of our Meaningful Day Services. The Program Manager is responsible for the growth and development of our Employment Services, which includes networking in the community, building relationships with employers and community partners (such as DORS) and individualized job development and customization.

Additionally, this position will take the initiative to market services to identified referral sources with the intent of securing new supporters, increasing business contacts, employing individuals, and informing the community of the program. This position requires an experienced, independent professional, and developed leader who works well within a team environment. A history of successful supervisory experience and strong leadership skills are required.
Qualifications

A Bachelor's degree from a four-year college or university is preferred
Must be at least 21 years old
At least two years of experience working in the human services field with experience providing direct care services
At least two years of supervisory experience
Must have a current driver's license with no more than 5 points
Must display a genuine interest in the well-being of adults with developmental disabilities
Must be able to communicate effectively with supervisor, peers, individuals, and families
Must be able to teach skills, provide support, and build on each individual's strengths and capabilities

Responsibilities

Works with employers/businesses to remove employment barriers and resolve issues related to community integration and independence for people with disabilities
Assists with career counseling, evaluation, skills training/assessment, job readiness training, and other activities related to employment transition and successful job placement
Monitors each person's level of performance including determining when supports should be modified
Develops and maintains community business relationships for finding people gainful employment and advancement that provides a meaningful experience
Serves as a liaison between each person and their employer and facilitate appropriate worker to supervisor relationships
Provides outstanding support and services for people with developmental disabilities, enabling them to participate as fully as they wish in all aspects of community life
Provides clear and concise documentation and follow-up on all employee concerns and disciplinary actions
Company Description

Bello Machre - We provide a lifetime commitment of loving care, opportunity, and guidance to people with developmental disabilities in Maryland. Our name is pronounced Bello Mah-cree and means Home Of My Heart.

Working for Bello Machre is more than a job. We value our employees' time and training experience. All required training for employees is provided free of charge, and time spent in training is paid.

Benefits
100% Paid Health Insurance
403B Retirement Plan With Company Contribution
Paid Time Off (PTO)
Free Health Club Membership
Flexible Spending Accounts: Health and Childcare
Tuition Reimbursement
Paid Training
Long-term Disability Insurance
Short-term Disability Insurance
Flexible Schedule
Company Phone or cell phone stipend
Access to company vehicle (for select positions)
Vaccination

Bello Machre takes the health and safety of our employees, the people we support, and the greater community very seriously. It is our expectation that all employees who are able to get vaccinated and boosted, do so.

• Recruit, hire, supervise, train, evaluate, reward, discipline, and terminate department staff in accordance with organizational policy and applicable laws and regulations
• Track community placements, work adjustment and subsequent support services
• Oversee feedback loop to DOR counselors
• Facilitate Employment Team meeting
• Practice a continuous improvement commitment to delivering AVES adult work experience, employment and work adjustment services
• Assist and support program documentation standards of staff in accordance with MHALA, County Contracted Providers, and funding source standards and requirements, including 24 hour turnaround documentation
• Assist with oversight, analysis, and monitoring of the program’s budget and billing goals that align with program funding streams and its target Fiscal Year goals as well as oversee and manage team budget and expenditures, making adequate and timely adjustments as needed
• Custodian of petty cash for program staff, if applicable
• Oversee and ensure program’s monthly, quarterly, and yearly data reporting. Ensuring accurate and timely submission and documentation
• Participate in team, administrative, community and funding meetings. Lead or delegate leadership of the day-to-day operations of the team as needed
• Participate as an active member of the site management team, quality improvement, safety committee or designate other leadership team as needed or assigned
• Participate actively in site training efforts
• Provide timely information and feedback to the director of employment with regard to emergent staff, team or member issues and work with executive management to provide intervention to redirect staff and/or programs when objectives are not being met
• Assist with the implementation of Commission on Accreditation of Rehabilitation Facilities (CARF) standards thorough the agency as required, prepare for CARF survey and implement recommendations outlined in the survey reports. Maintain services, programs and related information flow consistent w/CARF standards
• Support staff in designing and implementing activities that link members and other clients to work activities that meet member/client goals and needs
• Assist with the development and implementation of operating procedures related to the employment department as well as for the agency owned and operated social enterprises
• Negotiate, develop and oversees compliance with State DOR case service contract and fee for service program opportunities
• Participate in contract related planning, monitoring, and evaluation meetings at state, county and local level
• Develop and maintain certifications for new and current DOR services
• Demonstrated ability to provide supervision and leadership to diverse staff who possess a wide range of skills, abilities, and professional competencies
• Must have good basic English writing skills, good basic computer skills and be highly organized
• Must function well in a team-oriented approach to member services.
• Proficient in computer applications such as Microsoft Word, Excel and Outlook.
• Ability to work collaboratively and effectively with mental health consumers and their family members or client advocates, vendors and other staff
• Ability to track and interpret complex data sets for the program services and budget.
• Must be detail oriented, and able to prioritize and juggle multiple projects without losing productivity.
• Flexible work schedule to include some evenings or weekends when necessary.

Position Requirements:

• Minimum of one year experience providing services to individuals who have a mental illness -preferable
• Must have current class C driver’s license, a vehicle for transportation, proof of valid automobile insurance, the ability to be insured by MHALA liability insurance are conditions of employment
• Must have good basic English writing skills, good basic computer skills, be highly organized, and have excellent communication skills.
• Must be flexible and able to multi-task without losing productivity
• Proficient in computer applications such as Microsoft Word, Excel, and Outlook
• Must possess a high level of tolerance and understanding for a work atmosphere that is very busy and highly unstructured and for individuals who present for services with urgent multiple needs, issues, and problematic behavioral characteristics
• Must be able to maintain an empathetic view for the dilemma of individuals in severe need and be able to juggle creatively and successfully around a variety of barriers that keep individuals from successful personal and community living
• TB clearance and re-testing every year are conditions of continued employment
• CPR Certified
• COVID-19 vaccination is required for this position. Accommodations will be considered with proof of a legal exemption.