Energy conservation representative job description
Updated March 14, 2024
4 min read
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Example energy conservation representative requirements on a job description
Energy conservation representative requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in energy conservation representative job postings.
Sample energy conservation representative requirements
- Bachelor’s degree in Energy Conservation or related field.
- 2+ years of experience in energy conservation.
- Thorough knowledge of energy conservation concepts, principles and practices.
- Knowledge of relevant regulatory compliance requirements.
- Proficiency in MS Office Suite.
Sample required energy conservation representative soft skills
- Excellent communication and interpersonal skills.
- Strong organizational and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficient in public speaking.
- Ability to prioritize tasks and meet deadlines.
Energy conservation representative job description example 1
San Diego Gas & Electric energy conservation representative job description
SDG&E is an innovative San Diego-based energy company that provides clean, safe and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by providing its electricity from renewable sources; modernizing natural gas pipelines; accelerating the adoption of electric vehicles; supporting numerous non-profit partners; and, investing in innovative technologies to ensure the reliable operation of the region's infrastructure for generations to come. SDG&E is a subsidiary of Sempra Energy (NYSE: SRE).
Our highly trained and responsive employees with their diverse skills, talents and ideas are the reason we can deliver on our commitment and are building America's best energy company. They are also the reason why we have been recognized with the industry's most coveted awards. Our employees undertake challenging work, and receive highly competitive compensation and benefits. As one of the region's largest employers, we're always searching for talented and bright people to join our team. After all, it takes the best to build the best. Learn more about benefits HERE.
Diversity and inclusion are core values of SDG&E. Empowering our employees to be their whole selves at work is our competitive advantage. This is where new ideas come from and meaningful collaboration gets an authentic start. By bringing together people with different perspectives, diverse backgrounds and real commitment to their own individuality, we have built a stronger business. Learn more about our commitment to diversity and inclusion HERE.
For more information, visit SDGEnews.com or connect with SDG&E on Twitter (@SDGE), Instagram (@SDGE) and Facebook.
Primary Purpose:
To make independent decisions and appropriate recommendations on customer programs that will best benefit customers who qualify for SDG&E's customer programs. Analyze, respond to and follow up on residential requests as they pertain to customer programs. Support customer service by responding to customer requests via phone and email.
Duties and Responsibilities:
* Provides information to customers regarding CARE/Medical Baseline application process.
* Call Center functions, provide resolution to complex CARE/Medical Baseline inquiries
* Provide income level guidelines to CARE/Medical Baseline customers
* Supports CARE Processing team by processing applications during application upticks
* Increase customer participation by answering program questions
* Provides additional information about other programs/tools to encourage participation.
* Supports voicemail and responds to customer inquiries
* Some data entry for customer programs includes preparation of letters for disqualifications, recertifications
* Distributes brochures, applications and other collateral as requested by customers
* Makes outbound calls to support customer participation
* Bilingual - English and Spanish speaking customers.
* Performs other duties as assigned (no more than 5% of duties).
Required Qualifications:
* Knowledge of business practices and strong written and oral communication skills communication skills normally acquired through college level courses.
* Must reside in Southern California or be willing to relocate upon hire.
* We offer a hybrid work environment. Although the schedule may vary, typically this will allow you to work from the office two to three days per week and work remotely on the remaining workdays.
Preferred Qualifications:
* 2+ years' experience working with the public or other customer service capacity.
* Call center experience preferred.
* Basic computer knowledge (including Word and Excel) and ability to work in multiple systems simultaneously while handling customer/contractor inquiries.
* Ability to build and maintain constructive relationships with customers, contractors, and people in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
HYBRID: Work a combination of onsite and remote days each week, typically 2-3 days per week.Customer ServiceFull-time Oct 21, 2022
Our highly trained and responsive employees with their diverse skills, talents and ideas are the reason we can deliver on our commitment and are building America's best energy company. They are also the reason why we have been recognized with the industry's most coveted awards. Our employees undertake challenging work, and receive highly competitive compensation and benefits. As one of the region's largest employers, we're always searching for talented and bright people to join our team. After all, it takes the best to build the best. Learn more about benefits HERE.
Diversity and inclusion are core values of SDG&E. Empowering our employees to be their whole selves at work is our competitive advantage. This is where new ideas come from and meaningful collaboration gets an authentic start. By bringing together people with different perspectives, diverse backgrounds and real commitment to their own individuality, we have built a stronger business. Learn more about our commitment to diversity and inclusion HERE.
For more information, visit SDGEnews.com or connect with SDG&E on Twitter (@SDGE), Instagram (@SDGE) and Facebook.
Primary Purpose:
To make independent decisions and appropriate recommendations on customer programs that will best benefit customers who qualify for SDG&E's customer programs. Analyze, respond to and follow up on residential requests as they pertain to customer programs. Support customer service by responding to customer requests via phone and email.
Duties and Responsibilities:
* Provides information to customers regarding CARE/Medical Baseline application process.
* Call Center functions, provide resolution to complex CARE/Medical Baseline inquiries
* Provide income level guidelines to CARE/Medical Baseline customers
* Supports CARE Processing team by processing applications during application upticks
* Increase customer participation by answering program questions
* Provides additional information about other programs/tools to encourage participation.
* Supports voicemail and responds to customer inquiries
* Some data entry for customer programs includes preparation of letters for disqualifications, recertifications
* Distributes brochures, applications and other collateral as requested by customers
* Makes outbound calls to support customer participation
* Bilingual - English and Spanish speaking customers.
* Performs other duties as assigned (no more than 5% of duties).
Required Qualifications:
* Knowledge of business practices and strong written and oral communication skills communication skills normally acquired through college level courses.
* Must reside in Southern California or be willing to relocate upon hire.
* We offer a hybrid work environment. Although the schedule may vary, typically this will allow you to work from the office two to three days per week and work remotely on the remaining workdays.
Preferred Qualifications:
* 2+ years' experience working with the public or other customer service capacity.
* Call center experience preferred.
* Basic computer knowledge (including Word and Excel) and ability to work in multiple systems simultaneously while handling customer/contractor inquiries.
* Ability to build and maintain constructive relationships with customers, contractors, and people in the workplace.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
HYBRID: Work a combination of onsite and remote days each week, typically 2-3 days per week.Customer ServiceFull-time Oct 21, 2022
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Updated March 14, 2024
Updated March 14, 2024