What is an engine dispatcher and how to become one

Key steps to become an engine dispatcher

1. Explore engine dispatcher education requirements

   Most common engine dispatcher degrees

   Bachelor's

   39.2 %

   Associate

   27.5 %

   High School Diploma

   21.6 %

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2. Start to develop specific engine dispatcher skills

   Skills	Percentages
   Two-Way Radio	21.11%
   Emergency Calls	18.78%
   Hotsos	15.66%
   Front Desk	15.50%
   Transferring Calls	8.26%

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3. Complete relevant engine dispatcher training and internships

   Accountants spend an average of 1-3 months on post-employment, on-the-job training. New engine dispatchers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an engine dispatcher based on U.S. Bureau of Labor Statistics data and data from real engine dispatcher resumes.

4. Research engine dispatcher duties and responsibilities

   • Manage customer service satisfaction by providing update eta and location of drivers.
   • Implement network monitoring and network security (DMVPN, LAN-LAN VPN).
   • Train all new dispatchers on procedures and Maximo software.
   • Record engineering work orders timely and accurately into the tracking/dispatch system HotSOS.

5. Apply for engine dispatcher jobs

   Now it's time to start searching for an engine dispatcher job. Consider the tips below for a successful job search:

   1. Browse job boards for relevant postings
   2. Consult your professional network
   3. Reach out to companies you're interested in working for directly
   4. Watch out for job scams