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Escrow agent skills for your resume and career

Updated January 8, 2025
2 min read
Below we've compiled a list of the most critical escrow agent skills. We ranked the top skills for escrow agents based on the percentage of resumes they appeared on. For example, 20.9% of escrow agent resumes contained customer service as a skill. Continue reading to find out what skills an escrow agent needs to be successful in the workplace.

15 escrow agent skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how escrow agents use customer service:
  • Delivered quality customer service by researching and responding to internal and external client inquires quickly, efficiently and professionally.
  • Provided exceptional customer service to Lenders and Borrowers.

2. Loan Closings

Here's how escrow agents use loan closings:
  • Prepared paperwork, completed loan documentation and finalized settlement statements for both residential and real estate loan closings.
  • Managed entire functions of daily operations of settlement services/loan closings.

3. Escrow Accounts

Here's how escrow agents use escrow accounts:
  • Process escrow files by receiving and completing forms for deposit in escrow accounts.
  • Assisted loan department in compiling escrow accounts for new mortgage loans.

4. Settlement Statements

A settlement statement is a document that holds summaries of all the terms and conditions regarding a settlement. In the cases of a loan settlement statement, it fully discloses the terms of a loan and all details of the charges that a borrower needs to pay from a loan's interest.

Here's how escrow agents use settlement statements:
  • Reviewed settlement contract for preparing settlement statements and real estate documents.
  • Confirmed closing with borrowers verifying the settlement statement numbers.

5. Title Searches

Here's how escrow agents use title searches:
  • Evaluate Title Source commitments, title searches, and abstracts to determine title issues that need to be resolved.
  • Order and review title searches for translating into title commitments.

6. HUD-1

Here's how escrow agents use hud-1:
  • Analyzed closing package including note, mortgage, rider, TIL and HUD-1 statements for approval and signoff.
  • Reviewed closing instructions and prepared final HUD-1 and closing documentation for residential purchase and refinance transactions.

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7. Title Insurance Policies

Here's how escrow agents use title insurance policies:
  • Issue final title insurance policies; send letters, payments, and payoffs after each real estate transaction.
  • Completed the preparation of Commitments, signing of commitments and Title Insurance Policies utilizing my Title Insurance License.

8. Title Commitments

Here's how escrow agents use title commitments:
  • Cleared all clouds on title commitments, judgments, liens, title problems, and affidavits.
  • Review and meet title commitments *Coordination of MSHDA, HUD, Foreclosure, and Relocation closings.

9. Title Issues

Here's how escrow agents use title issues:
  • Work files from beginning to end clear title issues prepare package for closing sign customers, fund and close out files.
  • Order title, clear title issues, prepare HUD statements and disbursement schedules, wiring funds electronically, balancing accounts.

10. Property Taxes

Here's how escrow agents use property taxes:
  • Performed maintenance and tracking of property taxes and various types of insurance on consumer loans with impound accounts.
  • Processed check requests, payoff demands, property taxes and hazard insurance.

11. Real Estate Transactions

Here's how escrow agents use real estate transactions:
  • Served as fiduciary agent in settling commercial and residential real estate transactions
  • Managed portfolio of real estate transactions to ensure accuracy, legal compliance, and non-stressful customer process.

12. Mortgage Loans

Here's how escrow agents use mortgage loans:
  • Created all closing documents for Construction Mortgage Loans.

13. Mortgage Brokers

Here's how escrow agents use mortgage brokers:
  • Strengthened existing client relationships by providing excellent service to borrowers and mortgage brokers.
  • Collaborate with title companies, mortgage brokers, banks, and other signing services to ensure accurate processing of all paperwork.

14. Real Property

Real property refers to the land, buildings, and every other physical thing on sight within a marked area of land. It also refers to everything physically and permanently attached to a given parcel of land including the soil. It goes further into the legal documents like the right to ownership, right to sell, lease, and use the land including all the physical assets on it. The term is also related to real estate and can be used interchangeably.

Here's how escrow agents use real property:
  • Input all tax notices, real property bills and tax receipts.
  • Plant manager, Responsible for integrity and format specifications pertaining to Real Property Records.

15. Real Estate Contracts

Here's how escrow agents use real estate contracts:
  • Adhered to real estate contracts and Lender instructions while ensuring Corporate underwriting guidelines were not compromised.
  • Handled the entire escrow process, reviewed real estate contracts, deposit of earnest money, reviewed and addressed title concerns.
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List of escrow agent skills to add to your resume

Escrow agent skills

The most important skills for an escrow agent resume and required skills for an escrow agent to have include:

  • Customer Service
  • Loan Closings
  • Escrow Accounts
  • Settlement Statements
  • Title Searches
  • HUD-1
  • Title Insurance Policies
  • Title Commitments
  • Title Issues
  • Property Taxes
  • Real Estate Transactions
  • Mortgage Loans
  • Mortgage Brokers
  • Real Property
  • Real Estate Contracts
  • HOA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.