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1. CVS Health Retail Customer Service

The demand for customer service representatives is huge, there are thousands of open job roles in the US alone. This program prepares you for a retail customer service role. Retail customer service is an exciting career where every day is a new day and a new adventure. The target audience for this certificate is anyone who is customer obsessed and is looking to launch a career in retail customer service.\n\nThis program uniquely prepares you for your new role by using a blend of videos,...

2. Retail Customer Service

The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and data entry for customer information in real simulations. You will also observe the skills within a retail community location, evaluating the types of tasks observed and shared with a group of peers. You will complete sample transactions...

3. Start Improving Customer Service

4.8

(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

4. Customer Service Mastery: Delight Every Customer

4.7

(18,204)

Master Customer Service using this practical customer care course...

5. Product and Service Management

4.7

(957)

Know the Work that is Involved in Getting a Product Onto the Shelf and a Service Ready for Effective Delivery...

6. Customer Service Foundation

4.5

(290)

An introductory course about understanding the foundations of Customer Service...

7. [2023] Customer Service 2.0: Learn Digital Customer Service

4.5

(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

8. Customer Service, Customer Support, And Customer Experience

4.6

(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

9. Customer Service

4.6

(11,267)

How to Approach New Customers and Maintain Existing Ones...

10. Customer Service & Support For Customer Service Executives

4.5

(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

11. SAP Customer Service (CS/SM) - Service Management module

4.4

(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

12. Customer Service Fundamentals: Putting People First

4.4

(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

13. Customer Service Basics: Improve your Service now

4.5

(889)

The basic golden rules to kickstart your service...

14. Fundamentals of Logistics, Supply Chain & Customer Service

4.5

(3,822)

Learn Logistics, Supply Chain and Customer Service. 3 Courses in 1...

15. Customer Service Success: Take Your Skills to the Next Level

4.5

(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

16. Customer Service: Keep 'em coming back!

4.5

(3,150)

How to give the best customer service in your industry and keep those customers raving about your business...

17. Cosmetic Entrepreneurship: Create Your Own Skincare Products

4.7

(251)

A Startup Guide to Develop your Skin Care, Hair Care, Beauty, or Personal Care Idea into a Retail Ready Product...

18. Brilliant Customer Service: How to Impress your Customers!

4.7

(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

19. The Customer: Build a Customer Service Strategy (BITE SIZE)

4.5

(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...