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Events and operations manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Karen Kus,

Nina Woodard

Below we've compiled a list of the most critical events and operations manager skills. We ranked the top skills for events and operations managers based on the percentage of resumes they appeared on. For example, 14.4% of events and operations manager resumes contained wine as a skill. Continue reading to find out what skills an events and operations manager needs to be successful in the workplace.

15 events and operations manager skills for your resume and career

1. Wine

Here's how events and operations managers use wine:

Spearheaded in house publicity events for weddings and wine tasting events targeting appropriate media outlets and industry professionals.
Collaborate on beer, wine, and cocktail menu with owner.

2. Event Operations

Event operations refers to a specific department found in many large corporations. This department is responsible for designing operations for the events to ensure the event proceeds without confusion. For larger events, there may be event operations managers who oversee the event programs, assist event organizers, and may even help cities who are hosting future events.

Here's how events and operations managers use event operations:

Achieved position of dedicated Event Operations Manager within the highest ranking service representing executive leader level clients and prospects.
Minimized costs through effective scheduling of event operations, food and beverage inventory control.

3. Event Management

Event management applies project management to the development and creation of corporate events such as conferences, festivals, ceremonies, concerts, or formal parties.

Here's how events and operations managers use event management:

Handled overall operations and event management during special events related to all catering needs.
Established a market-driven quality team to review event management processes.

4. Event Logistics

Event logistics refers to establishing and managing events within the organization where the organizers plan, control, and manage transfer and storage of the required amenities.

Here's how events and operations managers use event logistics:

Executed and coordinated event logistics for arriving groups and meetings including transportation arrangements, and food and beverage needs.
Coordinated event logistics, including venue coordination, set-up, breakdown, and pre- and post-event evaluations.

5. Audio Visual

Audiovisual refers to material intended for showing to the public and has sound accompanying it.

Here's how events and operations managers use audio visual:

Coordinated room set-up, audio visual, and food/beverage details with internal departments to ensure successful event execution and delivery.
Assembled audio visual equipment, designed room arrangements and literature and decorations as necessary, calculated and collected payments.

6. Venues

Venue is a location or a place where an event is held. These events can be small scale or large scale, professional or personal events. The management of these events may include tasks like setting targets, establishing timelines, choosing suppliers, or managing the entire event, individually or with a team. The person in charge needs to identify the gap between the execution and delivery of an event.

Here's how events and operations managers use venues:

Provided and consulted Executive Venue Management on all ticketing-related settlement documents for all events.
Implemented security controls to streamline accessibility of venue by personnel and guests.

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7. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how events and operations managers use customer service:

Implemented a seamless turnover process from sales, planning to operations while consistently delivering excellent customer service.
Maintained positive relationships with long-time customers through prompt customer service support.

8. Event Planning

Here's how events and operations managers use event planning:

Worked in tandem with the Director of Event Planning in the timing and preparation of all catered functions.
Proposed new ideas to improve the event planning and close out all events as required.

9. Trade Shows

Here's how events and operations managers use trade shows:

Helped coordinate details of events such as conferences, charity events, trade shows, sales meetings, business meetings.
Provide professional client services support in the planning, management and measurement of all concerts, events and trade shows.

10. Direct Reports

Here's how events and operations managers use direct reports:

Mentor, train and schedule projects, programs for 4 direct reports.
Complete and approve all performance appraisals for direct reports.

11. Client Events

Here's how events and operations managers use client events:

Prepare and supervise all aspects of event coordination for client events in Minute Maid Park and Union Station Conference Center.
Organized and executed internal and external high net worth client events including all event details and event marketing campaigns.

12. Client Satisfaction

Here's how events and operations managers use client satisfaction:

Perform to budget, maximizing both client satisfaction and company profitability.
Formulated and implemented quality control measures to ensure client satisfaction.

13. Event Space

Here's how events and operations managers use event space:

Coordinate all aspects of events from start to finish; Lead negotiations with hotels regarding proper event space and room rates.
Gained experience in selling, contracting, planning, executing, and billing for large private events in multiple event spaces.

14. Guest Service

Here's how events and operations managers use guest service:

Ensured employees were maintaining a superior level of production, guest services, and safety.

15. Event Production

Event production focuses on providing fully customized service to clients through thorough consultation, assistance, and planning. It's an opportunity to bring technological and innovative design to any occasion with sound systems, lighting, video, food, ambiance, and other event essentials. Event production combines all of these elements to create a fun, enjoyable, and memorable event that leaves a positive impression on guests.

Here's how events and operations managers use event production:

Streamlined the system of event production documents resulting in a more organized execution of events for the facility.
Develop and manage annual budget for Event Production, Travel, Administrative, & Company Operations.

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What skills help Events And Operations Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on events and operations manager resumes?

Karen Kus

Assistant Director of Career Services, SUNY Potsdam

Employers hiring candidates with a history degree are seeking transferable skills that can be applied in various roles and settings. These skills include writing, communication, research, organization, computer-based skills, and problem-solving. The best thing a candidate can do to increase marketability is to elaborate on how they obtained or utilized those skills, rather than simply listing them. Employers need to have an understanding of how you made use of your skill and what results came from your actions. Make these skills shine on your resume by giving them substance.

What events and operations manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young events and operations managers need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

What soft skills should all events and operations managers possess?

Steven Bauer

Visiting Professor of Marketing, Pepperdine University, Seaver College

The new hybrid world will make leading teams more challenging. This reality will put a premium on interpersonal skills. When the NASA astronaut, Richard Arnold, spoke at Pepperdine in 2019, he mentioned that team building was the single most important ability undergraduates could develop to become a good astronaut. The same holds for graduates wanting to go into business, particularly in the post coronavirus era. As part of their skills in this area, graduates will also need to be able and committed to addressing issues in the areas of diversity, equity and inclusion.

Do you want to know more?

List of events and operations manager skills to add to your resume

The most important skills for an events and operations manager resume and required skills for an events and operations manager to have include:

Wine
Event Operations
Event Management
Event Logistics
Audio Visual
Venues
Customer Service
Event Planning
Trade Shows
Direct Reports
Client Events
Client Satisfaction
Event Space
Guest Service
Event Production
Front Desk

BEO
Business Operations
Private Events
Travel Arrangements
Human Resources
Corporate Events
Event Coordination
Event Execution
Vendor Relationships
Staff Management
Fine Dining
Financial Statements
Contract Negotiations
Client Relations
Event Set-Up
Social Events

ROI
Inventory Control
Event Budgets
Labor Costs
Facebook
Customer Relations
VIP
Excellent Guest
PowerPoint
Press Releases
Square Feet
Repeat Business
Fiscal Planning
POS
NCAA
Marriott

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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