Executive meeting manager job description
Updated March 14, 2024
9 min read
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Example executive meeting manager requirements on a job description
Executive meeting manager requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in executive meeting manager job postings.
Sample executive meeting manager requirements
- Bachelor's degree in hospitality or related field
- Proficiency in MS Office Suite
- 5+ years of relevant experience
- Strong organizational, multitasking, and problem-solving skills
- Knowledge of event coordination
Sample required executive meeting manager soft skills
- Excellent communication and customer service skills
- Ability to work under pressure and meet tight deadlines
- Ability to think strategically and develop creative solutions
- Ability to build relationships and maintain positive working relationships
- Strong attention to detail
Executive meeting manager job description example 1
Benchmark Group executive meeting manager job description
Come be a part of something bigger!
Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn't love to get away) Paid Time OffEmployee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details
Nestled on the shores of Lake Lanier lies Lanier Island Resort - an island destination spread out across 1200 acres unlike any resort in Georgia. Our property features 282 guest rooms, indoor/outdoor meeting spaces, golf course, multiple dining options, nature trails, and other points of interest.
What you will have an opportunity to do:
We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
Your Role:
· Conduct ongoing market research in order to stay in touch with the competition, client needs and marketing conditions.
· Design packages consistent with the market needs.
· Solicitation / creation of new sales leads, cold calling, direct mail,
· Solicitation of repeat group business
· Immediate and effective response to all inquiries
· Achieving/producing revenue (to goal)
· Create and generate professional proposals and contracts in response to leads, inquiries and prospecting efforts.
· Building of long-term client relations.
· Daily conversion of incoming inquiries, close client contracts, event detailing and the communication of event details to various departments
· Limited weekend hours based upon client needs
· Daily communication/primary contact with clients after contract is signed.
· Communicate customer/group needs to hotel/islands staff
· Monitor and coordinate any outside vendor contracts for each group
· Daily and weekly creation and processing of BEO(s) and resumes
· Ensure accuracy in all correspondence including but not limited to Banquet Event Orders (BEO's), resumes, contracts and proposals
· Assist sales managers on daily inquiries, site tours or other sales activities in their absence.
· Responsible for attending resume and BEO meetings with Banquets
· Review all invoices and customer billing
What are we looking for?
Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:
Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn't love to get away) Paid Time OffEmployee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details
Nestled on the shores of Lake Lanier lies Lanier Island Resort - an island destination spread out across 1200 acres unlike any resort in Georgia. Our property features 282 guest rooms, indoor/outdoor meeting spaces, golf course, multiple dining options, nature trails, and other points of interest.
What you will have an opportunity to do:
We are looking for a highly motivated and analytical individual with experience in driving sales revenues for hotels or resorts to join our team as Sales Manager. This role is a key position that will be responsible proactively soliciting and managing group business in the assigned vertical markets and the assigned geographical market. Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers to continue to grow the account.
The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.
Your Role:
· Conduct ongoing market research in order to stay in touch with the competition, client needs and marketing conditions.
· Design packages consistent with the market needs.
· Solicitation / creation of new sales leads, cold calling, direct mail,
· Solicitation of repeat group business
· Immediate and effective response to all inquiries
· Achieving/producing revenue (to goal)
· Create and generate professional proposals and contracts in response to leads, inquiries and prospecting efforts.
· Building of long-term client relations.
· Daily conversion of incoming inquiries, close client contracts, event detailing and the communication of event details to various departments
· Limited weekend hours based upon client needs
· Daily communication/primary contact with clients after contract is signed.
· Communicate customer/group needs to hotel/islands staff
· Monitor and coordinate any outside vendor contracts for each group
· Daily and weekly creation and processing of BEO(s) and resumes
· Ensure accuracy in all correspondence including but not limited to Banquet Event Orders (BEO's), resumes, contracts and proposals
· Assist sales managers on daily inquiries, site tours or other sales activities in their absence.
· Responsible for attending resume and BEO meetings with Banquets
· Review all invoices and customer billing
What are we looking for?
Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
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Executive meeting manager job description example 2
Crescent Hotels & Resorts executive meeting manager job description
The Executive Meetings Manager reports to the Director of Sales & Marketing and will engage with Sales and Operations professionals throughout the hotel. The primary role of the EMM is to plan, solicit, book, service and coordinate group meetings to enable the hotel to meet and/or exceed revenue goals in rooms and food and beverage. This position offers growth opportunity that can lead to either a Catering Sales Manager, Conference Service Manager or Group Sales Manager position
+ Manage all group room blocks and rooming lists in Hotel Front Office System and Delphi, while working to optimize inventory and maximize revenue
+ Assist with follow-up on cut-off dates, billing and other logistical requirements for incoming groups and events.
+ Ensure accurate set-up of group billing and special requests at time of turnover.
+ Manager all VIP guestroom accommodations and amenities.
+ Maintain accurate, legible records and files in Delphi
+ Manages meeting space, room set up, food and beverage and audio-visual requirements.
+ Communicate and work with Food & Beverage team as appropriate to ensure client satisfaction.
+ Collaborates with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc.
+ Execute assigned sales reporting and ensure all deadlines are met
+ Follow-up on all special projects and assignments given by the DOSM
+ Create group booking links for reservations
+ Solicit, negotiate, book and service new and repeat business through telemarketing, mailings, referrals, etc. to maximize room and catering revenues.
+ Plan, upsell and detail the meeting/function with the client, including space requirements, times, equipment, menus, billing instructions, etc. Complete the contracts, prepare areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction.
+ Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings.
+ Other responsibilities as assigned.
Responsibilities are subject to change
**SKILLS AND ABILITIES**
+ Excellent oral and written communication skills.
+ Demonstrates independent problem-solving skills and identify process improvements needed.
+ Strong knowledge of Microsoft Office, Excel and Delphi/Salesforce FDC
+ Strong work ethic and professional focus; High level of integrity and discretion.
+ Ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift.
+ Ability to push, pull, and lift up to 20 pounds on occasional basis.
**EXPERIENCE**
Past hotel sales experience preferred 2 years with a basic knowledge of food and beverage as it relates to catering and social events a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
+ Manage all group room blocks and rooming lists in Hotel Front Office System and Delphi, while working to optimize inventory and maximize revenue
+ Assist with follow-up on cut-off dates, billing and other logistical requirements for incoming groups and events.
+ Ensure accurate set-up of group billing and special requests at time of turnover.
+ Manager all VIP guestroom accommodations and amenities.
+ Maintain accurate, legible records and files in Delphi
+ Manages meeting space, room set up, food and beverage and audio-visual requirements.
+ Communicate and work with Food & Beverage team as appropriate to ensure client satisfaction.
+ Collaborates with all other operational departments to communicate group details via the group resume pertaining to arrival/departures, billings, special requests, etc.
+ Execute assigned sales reporting and ensure all deadlines are met
+ Follow-up on all special projects and assignments given by the DOSM
+ Create group booking links for reservations
+ Solicit, negotiate, book and service new and repeat business through telemarketing, mailings, referrals, etc. to maximize room and catering revenues.
+ Plan, upsell and detail the meeting/function with the client, including space requirements, times, equipment, menus, billing instructions, etc. Complete the contracts, prepare areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction.
+ Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings.
+ Other responsibilities as assigned.
Responsibilities are subject to change
**SKILLS AND ABILITIES**
+ Excellent oral and written communication skills.
+ Demonstrates independent problem-solving skills and identify process improvements needed.
+ Strong knowledge of Microsoft Office, Excel and Delphi/Salesforce FDC
+ Strong work ethic and professional focus; High level of integrity and discretion.
+ Ability to work extended hours based on business needs, with physically demanding responsibilities such as walking, standing, carrying, and lifting throughout the extended shift.
+ Ability to push, pull, and lift up to 20 pounds on occasional basis.
**EXPERIENCE**
Past hotel sales experience preferred 2 years with a basic knowledge of food and beverage as it relates to catering and social events a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Executive meeting manager job description example 3
Hersha Hospitality executive meeting manager job description
Opportunity: Executive Meetings Manager
Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.
Potential Career Path
Group Sales Manager - Director of Group Sales - Director of Sales
Essential Job Functions
+ Manage all phases of small meeting groups, under 50 rooms per night with meeting space including contracts, rooming lists, billing, VIPs, upgrades.
+ Solicit, negotiate and confirm all social group blocks booked.
+ Travel locally to conduct outside calls, promote the hotel and review competition.
+ Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
+ Coordinate various departments' participation in servicing accounts.
+ Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
+ Follow sustainability guidelines and practices related to HHM's EarthView program.
+ Perform any other job-related duties as assigned.
+ Assist in supervising the banquet operation to ensure the highest standards of service.
+ Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
+ Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
+ Support strategic planning and long term development operational, financial and service goals of the Sales & Catering department.
+ Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client's needs, pace and degree of personalization, while actively promoting hotel services
+ Identify, customize and deliver individual guest requirements.
+ Work additional hours as needed or when requested.
Position Requirements
+ Minimum of two years CS/sales experience in hospitality
+ College degree in hospitality or business administration is required.
+ Thorough knowledge of sales techniques including strong closing skills, as well as negotiating skills.
+ An understanding of both monthly forecasting and the annual budget process.
+ SalesPro knowledge a plus.
+ Rooms experience is a plus.
Work Environment and Context
+ Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
+ Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
+ Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
+ Handle cash, other forms of currency and occasionally guests' valuables.
+ Able to communicate well in English both orally and written.
+ Comply with Hersha and the hotel brand standards.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Our hotel in Palm Desert is a mile from Indian Wells, and a 25-minute drive from Palm Springs. We're surrounded by world-class golf courses, and have six hardcourt tennis courts, and a fully landscaped resort-sized outdoor pool. We host a complimentary evening reception and serve cooked-to-order breakfast daily.
ID: 2022-40711
UltiPro Location Description: 74-700 Highway 111 Palm Desert California 92260 US
External Company URL: www.hershahotels.com
Plan, solicit, book and coordinate small group meetings and room sales to meet and exceed revenue goals.
Potential Career Path
Group Sales Manager - Director of Group Sales - Director of Sales
Essential Job Functions
+ Manage all phases of small meeting groups, under 50 rooms per night with meeting space including contracts, rooming lists, billing, VIPs, upgrades.
+ Solicit, negotiate and confirm all social group blocks booked.
+ Travel locally to conduct outside calls, promote the hotel and review competition.
+ Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
+ Coordinate various departments' participation in servicing accounts.
+ Book functions accurately into SalesPro and ensure that meeting and room arrangements are to specifications.
+ Follow sustainability guidelines and practices related to HHM's EarthView program.
+ Perform any other job-related duties as assigned.
+ Assist in supervising the banquet operation to ensure the highest standards of service.
+ Handle all inquiries, site inspections and correspondence with the utmost courtesy and professionalism.
+ Work closely with sales/catering department in order to maximize group& catering revenues by adhering to correct rates and prices.
+ Support strategic planning and long term development operational, financial and service goals of the Sales & Catering department.
+ Plan and prepare with all outlets for events and coordinate unique requirements, to meet the client's needs, pace and degree of personalization, while actively promoting hotel services
+ Identify, customize and deliver individual guest requirements.
+ Work additional hours as needed or when requested.
Position Requirements
+ Minimum of two years CS/sales experience in hospitality
+ College degree in hospitality or business administration is required.
+ Thorough knowledge of sales techniques including strong closing skills, as well as negotiating skills.
+ An understanding of both monthly forecasting and the annual budget process.
+ SalesPro knowledge a plus.
+ Rooms experience is a plus.
Work Environment and Context
+ Work indoors in environmentally controlled conditions with external and internal customers including both face to face and indirect contact with the public.
+ Stand, use hands to handle, control objects and tools, and use telephone and computer systems.
+ Manage conflict situations including dealing with unpleasant, angry, or discourteous people.
+ Handle cash, other forms of currency and occasionally guests' valuables.
+ Able to communicate well in English both orally and written.
+ Comply with Hersha and the hotel brand standards.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Our hotel in Palm Desert is a mile from Indian Wells, and a 25-minute drive from Palm Springs. We're surrounded by world-class golf courses, and have six hardcourt tennis courts, and a fully landscaped resort-sized outdoor pool. We host a complimentary evening reception and serve cooked-to-order breakfast daily.
ID: 2022-40711
UltiPro Location Description: 74-700 Highway 111 Palm Desert California 92260 US
External Company URL: www.hershahotels.com
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Updated March 14, 2024
Updated March 14, 2024