How to hire an express clerk

How to hire an express clerk, step by step

Here's a step-by-step express clerk hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an express clerk job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new express clerk
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the express clerk you need to hire. Certain express clerk roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   An express clerk's background is also an important factor in determining whether they'll be a good fit for the position. For example, express clerks from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   This list presents express clerk salaries for various positions.

   Type of Express Clerk	Description	Hourly rate
   Express Clerk	Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.	$12-21
   Shipping	When it comes to shipping, a worker is primarily in charge of processing deliveries while ensuring accuracy and timeliness. One of their responsibilities revolves around processing information, maintaining an accurate record of all transactions, inspecting goods, and organizing an efficient transport of goods... Show more	$12-18
   Shipper Receiver	A shipper receiver is responsible for processing and packaging items for shipment and receiving incoming merchandise for warehouse storage. Shipper receivers assist in loading and unloading items from the distribution trucks, checking inventory receipts, inspecting the quality and quantity of the items, preparing shipping documents, and ensuring the cleanliness and orderliness of storage areas... Show more	$12-19

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Customer Satisfaction
   • Customer Orders
   • Production List
   • Food Preparation
   • Safety Standards

   Responsibilities:

   • Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
   • Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
   • Load dishwashers and hand-wash items such as pots, pans, and knives.

3. Make a budget

   Including a salary range in your express clerk job description is a great way to entice the best and brightest candidates. An express clerk salary can vary based on several factors:

   • Location. For example, express clerks' average salary in montana is 35% less than in massachusetts.
   • Seniority. Entry-level express clerks earn 40% less than senior-level express clerks.
   • Certifications. An express clerk with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an express clerk's salary.

   Average express clerk salary

   $35,639yearly

   $17.13 hourly rate

   ---

   Entry-level express clerk salary

   $27,000 yearly salary

   Updated December 16, 2025

4. Writing an express clerk job description

   An express clerk job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an express clerk job description:

   Express clerk job description example

   Job Title: Mia Italian Express Clerk
   
   Department: Mia Italian Express
   
   FLSA: Non-Exempt
   
   General Function:
   
   As a Mia Italian Clerk, this position will be responsible for taking orders from customers over the telephones or counter. Orders and receives products requested by the department manager. Checks to make sure orders are correct. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.
   
   Core Competencies
   
   * Partnerships
   * Growth mindset
   * Results oriented
   * Customer focused
   * Professionalism
   
   Reporting Relations:
   
   Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director; Mia Italian Department Manager
   
   Positions that Report to you: None
   
   Primary Duties and Responsibilities:
   
   * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
   * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
   * Makes an effort to learn customers' names and to address them by name whenever possible.
   * Assists customers by:
   * escorting them to the products they're looking for
   * securing products that are out of reach
   * loading or unloading heavy items
   * making note of and passing along customer suggestions or requests
   * performing other tasks in every way possible to enhance the shopping experience
   
   * Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
   * Takes customer orders at the counter.
   * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
   * Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
   * Reviews the status and appearance of the food for freshness.
   * Prepares pizza toppings (green peppers, onions, etc.).
   * Orders breads from the bakery or outside.
   * Receives product and verifies order Pre bakes (partially bakes) pizza crust for the pizza case.
   * Ensures that an adequate supply of product is ready and on hand.
   * Anticipates product needs for the department on a daily basis Prepares, finishes, and replenishes product as necessary.
   * Inventories the cold case and determines what is necessary for product replacement.
   * Runs the department registers and receives payment, makes change, etc., where applicable.
   * Removes trash in a timely manner.
   * Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
   * Adheres to company policies and individual store guidelines.
   * Reports to work when scheduled and on time.
   
   Secondary Duties and Responsibilities:
   
   * Orders product that is requested by department manager.
   * Prepares pizza dough and breadsticks when necessary.
   * Pulls old product from the case and fills with new product.
   * Assists in other areas of store as needed.
   * Performs other job related duties and special projects as required.
   
   Knowledge, Skills, Abilities and Worker Characteristics:
   
   * Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
   * Ability to do simple addition and subtraction; copying figures, counting and recording.
   * Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
   
   Education and Experience:
   
   High school or equivalent experience and six months or less of similar or related experience.
   
   Physical Requirements:
   
   * Must be physically able to exert up to 20-25 pounds of force occasionally; exert up to 10 pounds of force frequently; and exerting a negligible amount of force constantly to move objects.
   * Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision.
   * Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
   
   Working Conditions:
   
   This position is continually exposed to flour, dust, noise, and temperature extremes. There is occasional exposure to cleaning chemicals/solvents. This is a fast paced work environment with significant pressure.
   
   Equipment Used to Perform Job:
   
   Oven, steamer, scale, big mixer, shrink wrap machine, CARS program, register, walk in cooler, pizza cutter, knives, and slice cases.
   
   Contacts:
   
   Has daily contact with internal customers and the general public. Has weekly contact with suppliers/vendors. Has contact with Federal/State Governmental or Regulatory Agencies as necessary.
   
   Are you ready to smile, apply today.

   Copy this example

   

5. Post your job

   To find the right express clerk for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with express clerks they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit express clerks who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your express clerk job on Zippia to find and recruit express clerk candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   To successfully recruit express clerks, your first interview needs to engage with candidates to learn about their interest in the role and experience in the field. You can go into more detail about the company, the role, and the responsibilities during follow-up interviews.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new express clerk

   Once you have selected a candidate for the express clerk position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   After that, you can create an onboarding schedule for a new express clerk. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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