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Field appraiser skills for your resume and career
15 field appraiser skills for your resume and career
1. CCC
- Used CCC and Mitchell Estimating Systems to appraise vehicle damage for clients.
- Complete accurate total loss valuations through the use of CCC Information Services.
2. Repair Costs
- Prepared scene diagrams used for determining liability; negotiated repair cost with repair facilities.
- Determined repair costs and worked with repair facilities to obtain an agreed price and provided re-inspections as warranted.
3. Cost Estimates
- Provide field appraisal inspections and negotiate on behalf of repair shops on cost estimates and pricing.
- Complete auto damage repair cost estimates to determine vehicle repair or total loss and process accordingly.
4. Vehicle Repairs
- Scheduled customer repair appointments within 24 hours; updated customers on vehicle repair status.
- Consult with vehicle owner and automotive collision repair centers concerning vehicle repair i.e.
5. Repair Shops
- Resolve repair shops disputes and prepare supplemental estimates when necessary.
- Negotiate with repair shops, complete total loss and paint materials reports, and ensure compliance with all regulatory agencies.
6. Repair Estimates
- Negotiated repair estimates with repair facilities and customers.
- Traveled to auto body shops, residences, and tow yards to inspect and negotiate repair estimates.
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Repair process refers to the process of repairing refurbished, obsolete, and damaged equipment. Though the term is commonly associated with the automotive industry, it also applies to various other industries.
- Communicate effectively and professionally to policyholders, claimants and attorneys in explaining the estimation and repair process.
- Provide customers with accurate information regarding claims and repair process.
8. Damage Estimates
- Handled assigned bodily injury claims within an assigned territory along with preparing property damage estimates using ADP Pen-Pro
- Reviewed and negotiated Property Damage estimates with repair facilities for fair ultimate costs.
9. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Exemplified the second-to-none customer service delivery for which GEICO is nationally renowned in all interactions with customers.
- Provided personal customer service, assisted in information retrieval and explanation of basic tax laws.
10. Body Shop
A body shop is a place where vehicle servicing, repairing, and finishing takes place. Auto mechanics and technicians do the repairs. The services offered include both body and mechanical repairs. Body repairs include repainting and removing dents and scratches. Mechanical repairs include changing and alignment of car tires, engine repair, replacing windshields and window glasses.
- Write estimates in the field (claimant's home and body shops), give authorization to start repairs.
- Negotiate estimates and confirm completion dates with the body shop manager and /or body technician.
11. Auto Damage
- Estimated auto damages and settled claims.
- Received industry leading training in auto damage analysis and estimating.
12. Real Estate
Real estate is land that has buildings on it. This kind of property consists of permanent improvements either natural or man-made, which include, houses, fences, bridges, water trees, and minerals. There are 4 types of real estate namely; residential real estate, commercial real estate, industrial real estate, and vacant land.
- Prepared real estate insurance claim estimates on both residential dwellings and commercial/light industrial properties.
- Perform residential real estate appraisals using Appraisal Software.
13. Physical Damage
- Provided physical damage estimations for automobile and homeowner related losses.
- Total Loss Adjuster and Physical Damage Specialist
14. I-Car
I-Car stands for "Inter-Industry Conference on Auto Collision Repair". It is a non-profit, international organization that works and specializes in the evaluation and training of auto repairs. Being recognized by I-Car means that a person is trained and evaluated to perform high-quality, complete, and safe repairs.
- Reviewed new repair procedures, I-CAR updates and OE recommendations.
- Prepared and distributed estimate to customer or body shop; Issued payment as necessary; Received I-Car and Platinum Plus Certification
15. Vehicle Damage
Vehicle damage can be described as a vehicle in the aftermath of an accident or destruction process. Car damages can range from small scratches to bigger dents. The kinds of vehicle damage vary.
- Utilize computer software or manual estimating systems to establish extent of vehicle damage and repair cost.
- Inspect vehicle damages and prepare repair and replacement estimates.
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List of field appraiser skills to add to your resume

The most important skills for a field appraiser resume and required skills for a field appraiser to have include:
- CCC
- Repair Costs
- Cost Estimates
- Vehicle Repairs
- Repair Shops
- Repair Estimates
- Repair Process
- Damage Estimates
- Customer Service
- Body Shop
- Auto Damage
- Real Estate
- Physical Damage
- I-Car
- Vehicle Damage
- Property Damage
- Scene Investigations
- Motorcycle
- Claims Handling
- Real Property
- Insurance Forms
- Residential Appraisals
- Insurance Claims
- Sketch
- Auto Repair Facilities
- Tax Purposes
- Vehicle Inspections
- Data Collection
- Claims Process
- GIS
- Commercial Property
- ADP
- SIU
- Police Reports
- Party Claims
- Fair Market Value
- Commercial Vehicles
- Audatex
- Residential Properties
- Appraisal Review
- Arbitration
- Policy Holders
Updated January 8, 2025