Field operations technician job description
Updated March 14, 2024
7 min read
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Example field operations technician requirements on a job description
Field operations technician requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in field operations technician job postings.
Sample field operations technician requirements
- Strong technical knowledge in relevant field.
- Ability to interpret technical drawings.
- Proficiency in using power tools.
- Familiarity with safety regulations.
- Valid driver’s license.
Sample required field operations technician soft skills
- Excellent problem-solving skills.
- Strong interpersonal and communication skills.
- Detail-oriented.
- Ability to work independently.
Field operations technician job description example 1
Ledcor field operations technician job description
You are a skilled Field Operations Technician who utilizes your experience to install, maintain and repair various telecommunication systems. You are looking for an opportunity to build upon your skillset in the ever-growing business “internet of things” market and develop within a large organization. You believe in building trust with all of those with whom work. You enjoy traveling while also providing a best-in-class approach to customer service.
Apply now! Come join the Ledcor team in Montreal, QC
Essential Responsibilities:
Install, maintain, and repair various voice, data, security and VoiP communication systems and equipment Building on your customer service skills, you will ensure work orders are completed Drive to and from customer locations in a defined geographic area performing installation and repair of services on behalf of our client Utilize a laptop computer and various software applications
Qualifications:
Excellent verbal and written communication skills required in the primary regional languages EnglishSome knowledge or familiarity of working with Telecommunication networks or similar electrical fields.Experience working independently and a strong technical aptitude.Working with Cisco systems or like equipment manufacturers (not a requirement) Must have and maintain a valid provincial driver's license, provide a clean driver's abstract Successful completion of pre-employment drug & alcohol requirements, criminal background check Must be fully vaccinated and provide valid COVID-19 vaccination record (unless you have a legitimate recognized medical or religious reason for not getting vaccinated)
Working Conditions:
Company vehicle, cell phone and tools provided Home based dispatching Able to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights, and in all types of weather conditions (rain, snow, heat etc.)
Additional Information:
Company Description
Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.
But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!
Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.
View our full Inclusion & Diversity statement here.
Apply now! Come join the Ledcor team in Montreal, QC
Essential Responsibilities:
Install, maintain, and repair various voice, data, security and VoiP communication systems and equipment Building on your customer service skills, you will ensure work orders are completed Drive to and from customer locations in a defined geographic area performing installation and repair of services on behalf of our client Utilize a laptop computer and various software applications
Qualifications:
Excellent verbal and written communication skills required in the primary regional languages EnglishSome knowledge or familiarity of working with Telecommunication networks or similar electrical fields.Experience working independently and a strong technical aptitude.Working with Cisco systems or like equipment manufacturers (not a requirement) Must have and maintain a valid provincial driver's license, provide a clean driver's abstract Successful completion of pre-employment drug & alcohol requirements, criminal background check Must be fully vaccinated and provide valid COVID-19 vaccination record (unless you have a legitimate recognized medical or religious reason for not getting vaccinated)
Working Conditions:
Company vehicle, cell phone and tools provided Home based dispatching Able to meet the physical requirements of the position which involves sitting, standing, bending, climbing, lifting (up to 50 pounds), working at heights, and in all types of weather conditions (rain, snow, heat etc.)
Additional Information:
Company Description
Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.
But when you work for Ledcor, your experience will go far beyond the project. Do you want a career that means more? Join our True Blue team now!
Employment Equity
At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.
Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion and belonging.
View our full Inclusion & Diversity statement here.
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Field operations technician job description example 2
Blue Raven Solar field operations technician job description
Type: Full-Time
Blue Raven Solar is one of the largest and fastest growing residential solar companies in the nation. We are looking for hard working and self-motivated team members who have a desire to upstart their career and help homeowners go green, save money, and invest in increasing their home value. As a Blue Raven Field Operations Technician, you will be our primary point of contact on the ground and integrally involved with the entire process of helping customers go solar. Technicians must be responsible and able to manage their own schedule to ensure that all necessary tasks are followed through on, with minimal outside management. This position will require the individual to have reliable transportation, which can fit a large ladder, and the ability to communicate with our corporate office effectively and efficiently. Candidates for this position should have a flexible schedule, available 40 hours a week including Saturdays. Hours do vary, but 20 hours of work a week is guaranteed.
Blue Raven Solar
+ 2021 Best Places to Work (Glassdoor)
+ 2021 Top 100 CEOs in America - Ben Peterson (Glassdoor)
+ 2021 Best Companies for Career Growth (Comparably)
+ 2020 Most Customer-Friendly Company (Best in Biz)
Responsibilities:
+ Effectively manage your schedule to complete several time sensitive tasks on a daily basis.
+ Conduct solar site assessment for prospective customers using a smart phone and provided surveying equipment. Surveys must be completed and information uploaded in a timely manner.
+ Install energy efficiency kit which includes a smart thermostat and LED light bulbs.
+ Work with local municipalities to submit and retrieve documents necessary for successfully completing the permitting process prior to system installation.
+ Turn on solar system once installation is complete and collect customer feedback. Fix common inverter problems that may occur upon energization.
+ Coordinate remotely with our permitting project coordinator and field operations manager
Qualifications:
+ Ability to communicate effectively with people of varied backgrounds and ability levels
+ Great work ethic
+ Effective time management between several different responsibilities
+ Basic knowledge of home construction preferred but not required
Compensation:
+ $17-$22 an hour, plus on-time completion bonuses
+ Full benefits (including pet insurance)
+ High growth potential in an emerging market
Blue Raven Solar is one of the largest and fastest growing residential solar companies in the nation. We are looking for hard working and self-motivated team members who have a desire to upstart their career and help homeowners go green, save money, and invest in increasing their home value. As a Blue Raven Field Operations Technician, you will be our primary point of contact on the ground and integrally involved with the entire process of helping customers go solar. Technicians must be responsible and able to manage their own schedule to ensure that all necessary tasks are followed through on, with minimal outside management. This position will require the individual to have reliable transportation, which can fit a large ladder, and the ability to communicate with our corporate office effectively and efficiently. Candidates for this position should have a flexible schedule, available 40 hours a week including Saturdays. Hours do vary, but 20 hours of work a week is guaranteed.
Blue Raven Solar
+ 2021 Best Places to Work (Glassdoor)
+ 2021 Top 100 CEOs in America - Ben Peterson (Glassdoor)
+ 2021 Best Companies for Career Growth (Comparably)
+ 2020 Most Customer-Friendly Company (Best in Biz)
Responsibilities:
+ Effectively manage your schedule to complete several time sensitive tasks on a daily basis.
+ Conduct solar site assessment for prospective customers using a smart phone and provided surveying equipment. Surveys must be completed and information uploaded in a timely manner.
+ Install energy efficiency kit which includes a smart thermostat and LED light bulbs.
+ Work with local municipalities to submit and retrieve documents necessary for successfully completing the permitting process prior to system installation.
+ Turn on solar system once installation is complete and collect customer feedback. Fix common inverter problems that may occur upon energization.
+ Coordinate remotely with our permitting project coordinator and field operations manager
Qualifications:
+ Ability to communicate effectively with people of varied backgrounds and ability levels
+ Great work ethic
+ Effective time management between several different responsibilities
+ Basic knowledge of home construction preferred but not required
Compensation:
+ $17-$22 an hour, plus on-time completion bonuses
+ Full benefits (including pet insurance)
+ High growth potential in an emerging market
Dealing with hard-to-fill positions? Let us help.
Field operations technician job description example 3
Sonny's - The CarWash Factory field operations technician job description
Travel nationwide to setup and troubleshoot our POS software, tunnel controllers, PLC controlled gates and payment kiosks at our client's car washes. Become an expert of our products and educate our clients. Guarantee customer satisfaction through quick problem resolution, relentless troubleshooting, follow up and excellent service.
• 100% travel to client's sites across the US to setup/configure and solve complex problems with product wiring or any configuration issues weekly.
• Provide in-person client training on system functionality and programming.
• Reading site plans and wiring diagrams.
• Configure PLCs based upon company and client requirements to control tunnel equipment.
• Fielding calls or emails from clients who are having trouble with their system.
• Troubleshoot technical support issues which may range from networking, computer hardware, computer software, Internet, power, electrical and/or operator error issues.
• Work with our clients directly face to face, electronically, or via telephone.
• Provide resolution and response in a timely and accurate manner.
• Enter all customer issues into a ticketing system. Provide follow up to customers on issues that cannot be solved immediately.
• Coordinate with Quality Assurance and Development on bug fixes required.
• Work with sales to ensure part orders have been fulfilled.
• Update and maintain installation, assembly, and end user documentation for company products.
• Provide emergency technical support, when needed.
• Demonstrate Enthusiasm - Exhibit a positive and encouraging presence at all times.
• Document workflow and work procedures.
• Cross-train and develop new technicians.
• Field calls with our Technical Support team, when not traveling.
• Other duties as assigned.
Education and Experience:
• High School Diploma/GED required
• Minimum of 2 years on-site support experience
• Minimum of 1 year of work experience in at least one of the following areas:
o structured wiring (e.g., new construction electrical, low voltage wiring, home entertainment system wiring); field service installation and repair in voice (telephone; data (internet), or video (RF/cable).
• Minimum of 1 year of direct customer service experience
• 2-5 years of experience specifically in service installation and repair in multiple service provider environment, preferred
• LAN Knowledge & Operating Systems
• Tech Support, Customer Service or Help Desk Experience required
• Experience with Linux System Administration preferred
• Experience with PLCs
• Experience with reading and understanding wiring diagrams
Working Conditions: Travel (100%) as needed, in-office support (or remote office support, if not local)
Physical Demands: Regularly required to stand or sit, and move about the facility and sites.
Candidates will be required to complete a background check and drug screen before beginning work.
Affirmative Action / Equal Opportunity Employer
M/F/D/V
DRUG FREE WORKPLACE
ID: 2021-1990
External Company Name: Sonny's Enterprises LLC
External Company URL: www.sonnysdirect.com
Street: 5605 Hiatus Road
• 100% travel to client's sites across the US to setup/configure and solve complex problems with product wiring or any configuration issues weekly.
• Provide in-person client training on system functionality and programming.
• Reading site plans and wiring diagrams.
• Configure PLCs based upon company and client requirements to control tunnel equipment.
• Fielding calls or emails from clients who are having trouble with their system.
• Troubleshoot technical support issues which may range from networking, computer hardware, computer software, Internet, power, electrical and/or operator error issues.
• Work with our clients directly face to face, electronically, or via telephone.
• Provide resolution and response in a timely and accurate manner.
• Enter all customer issues into a ticketing system. Provide follow up to customers on issues that cannot be solved immediately.
• Coordinate with Quality Assurance and Development on bug fixes required.
• Work with sales to ensure part orders have been fulfilled.
• Update and maintain installation, assembly, and end user documentation for company products.
• Provide emergency technical support, when needed.
• Demonstrate Enthusiasm - Exhibit a positive and encouraging presence at all times.
• Document workflow and work procedures.
• Cross-train and develop new technicians.
• Field calls with our Technical Support team, when not traveling.
• Other duties as assigned.
Education and Experience:
• High School Diploma/GED required
• Minimum of 2 years on-site support experience
• Minimum of 1 year of work experience in at least one of the following areas:
o structured wiring (e.g., new construction electrical, low voltage wiring, home entertainment system wiring); field service installation and repair in voice (telephone; data (internet), or video (RF/cable).
• Minimum of 1 year of direct customer service experience
• 2-5 years of experience specifically in service installation and repair in multiple service provider environment, preferred
• LAN Knowledge & Operating Systems
• Tech Support, Customer Service or Help Desk Experience required
• Experience with Linux System Administration preferred
• Experience with PLCs
• Experience with reading and understanding wiring diagrams
Working Conditions: Travel (100%) as needed, in-office support (or remote office support, if not local)
Physical Demands: Regularly required to stand or sit, and move about the facility and sites.
Candidates will be required to complete a background check and drug screen before beginning work.
Affirmative Action / Equal Opportunity Employer
M/F/D/V
DRUG FREE WORKPLACE
ID: 2021-1990
External Company Name: Sonny's Enterprises LLC
External Company URL: www.sonnysdirect.com
Street: 5605 Hiatus Road
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Updated March 14, 2024
Updated March 14, 2024