How To Become A Field Service Coordinator: What It Is and Career Path

What is a field service coordinator and how to become one

Updated January 8, 2025

3 min read

A Field Service Coordinator is in charge of overseeing, monitoring, and improving the field service activities of an organization. He/She supports and guides on-site service personnel during installation, maintenance, and repair. He/She assures that the job costs are in line to maintain acceptable margins. Furthermore, he/she schedules preventative maintenance, installations, and emergency calls. As a field service coordinator, you will perform standard workflow activities, including database entry and audits. You will also generate the billing information.

The field service coordinator is supervised by the field service supervisor. He/She must have a detailed understanding of both general and specific areas of the job. Employers require anyone interested in the position to have at least a year of experience in project management or a related field. You must also be proficient in MS Office. Apart from this, you must possess organization and communication skills. The coordinator earns an average annual salary of $98,677. It ranges from $83,452 to $111,493.

ScoreField Service CoordinatorUS Average

Salary

4.1

Avg. Salary $52,988

Avg. Salary $59,228

Stability level

8.0

Growth rate 12%

Growth rate 0.3%

Diversity

4.3

Race

American Indian and Alaska Native 0.64%

Asian 5.27%

Black or African American 9.88%

Hispanic or Latino 19.05%

Unknown 4.73%

White 60.43%

Gender

female 49.33%

male 50.67%

Age - 48

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 48

Stress level

8.0

Stress level is high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a field service coordinator

Explore field service coordinator education requirements

Most common field service coordinator degrees

Bachelor's

56.1 %

Associate

23.6 %

High School Diploma

9.1 %

Start to develop specific field service coordinator skills

Skills	Percentages
Customer Service	29.42%
Windows	8.51%
Technical Support	5.53%
Medicaid	4.84%
Service Calls	4.75%

Complete relevant field service coordinator training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New field service coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a field service coordinator based on U.S. Bureau of Labor Statistics data and data from real field service coordinator resumes.

Research field service coordinator duties and responsibilities

Implement financial monitoring systems and monitor cash management including controlling production expenditures, and managing payroll and petty cash.
Perform property maintenance including painting and plumbing, electrical, HVAC, sheetrock, and furniture repairs.
Visit Medicaid members in their homes and/or other settings, including community centers, hospitals or providers' offices.
Handle logistics for shipping systems and materials to domestic and international customers.

Prepare your field service coordinator resume

When your background is strong enough, you can start writing your field service coordinator resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a field service coordinator resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable field service coordinator resume templates

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