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Field service representative lead skills for your resume and career
15 field service representative lead skills for your resume and career
1. FSR
- Developed a training program for newly hired FSR s to ensure all are fully trained and qualified to deploy worldwide.
- Provided FSR maintenance support in the operation, maintenance and Retro fits of the MRAP family of vehicles.
2. Technical Assistance
Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.
- Provided technical assistance during testing, troubleshooting, repairing, modifying, and training of MRAP trucks.
- Provide technical assistance to customers as well as troubleshooting and repair services when necessary.
3. Maintenance Procedures
A maintenance procedure refers to a thorough list of steps that details the way a maintenance task needs to be performed. It also acts as a documented standard that should be maintained when performing the task or job.
- Recommend and conducted formal or informal training to military and civilian personnel in maintenance procedures.
- Insured the proper maintenance procedures where safely carried out.
4. Technical Problems
- Conduct technical analysis of product implementations, troubleshoot technical problems and issues, and determine technical solutions in accordance with specifications.
- Investigated technical problems in programs and equipment, identified and implemented appropriate solutions saving both time and company resources.
5. AC
- Have Experience include a working knowledge of AC electric power, battery plants, and grounding standards.
- Installed and commissioned Hydraulic and AC motor controlled rotating and pipe handling tools.
6. Logistics
Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.
- Participate in engineering and logistics integrated product team meetings and developing ideas for fielding and design of communication equipment.
- Developed total logistics support packages for materiel purchased or being considered for purchase by major acquisition programs.
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- Managed aircraft maintenance for the U.S. Army-Coalition Joint Task Force, Beech King Air 200's.
- Assume Aircraft Maintenance Manger's responsibilities in his absence.
8. Technical Manuals
Technical Manuals are informative pieces of writing, often including diagrams and images, which educate the person who is using it and assist them in learning how to control, build, fix, or otherwise handle the product or products which it speaks of. A technical manual is also known more commonly as a user manual and it typically comes with most products, especially items such as furniture, electronics, appliances, software, machinery, and even medication and medical devices.
- Perform technical writing for MRAP vehicle technical manuals and technical bulletins.
- Used technical manuals, illustrations, specifications and/or schematics, and test equipment to determine malfunctions.
9. Maintenance Support
- Managed a 24/7/365 Support Center providing comprehensive operational and maintenance support of over 50 customer-owned radar systems.
- Participated with contractor in maintenance support and purchasing activities at unit level.
10. Performance Reviews
Performance reviews refer to the official evaluation of a worker's performance done by the manager. The evaluation then helps the superior identify the worker's strengths and weaknesses and offers valuable feedback to help him overcome his shortcomings. This assessment also helps a worker set a future goal for himself and identify ways to better his future performance. Performance Reviews may be done on a monthly or yearly basis, depending on the company.
- Conducted performance reviews and provided feedback for improvement.
- Merited consistently positive quarterly performance reviews, noting sharp observation and avoidance skills, and zero casualties.
11. Workstations
- Trained fellow Field Service Representatives on SCSI disk replacement and repair for HP UNIX workstations and C-Class File Servers.
- Performed break/fix repair on printers, servers and workstations.
12. Windows
Windows is a chain of operating systems that controls a computer and is developed by Microsoft. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files.
- Install, configure, and deploy Windows in both a physical and virtual environment.
- Managed Windows based servers and clients in tactical and training environments.
13. Customer Satisfaction
- Installed and maintained residential and commercial satellite systems to ensure customer satisfaction and build customer base.
- Managed [ ] Call Center to ensure customer satisfaction.
14. Test Equipment
Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.
- Design and fabricate internal test equipment and fixtures.
- Implemented, analyzed and fixed client equipment using electronic test equipment for signal tracing in analog and digital technology.
15. Conus
- Coordinated with I2WD on all matters concerning shipments of equipment between CONUS and OCONUS.
- Assist TACOM and PEO Soldier with CONUS and OCONUS Fielding.
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List of field service representative lead skills to add to your resume
The most important skills for a field service representative lead resume and required skills for a field service representative lead to have include:
- FSR
- Technical Assistance
- Maintenance Procedures
- Technical Problems
- AC
- Logistics
- Aircraft Maintenance
- Technical Manuals
- Maintenance Support
- Performance Reviews
- Workstations
- Windows
- Customer Satisfaction
- Test Equipment
- Conus
- RF
- UAS
- ECM
- Operator Training
- Fault Isolation
- Parts Inventory
- Remote Locations
- US Army
- System Components
- Opnet
- Ground Support Equipment
- Raid
- Sops
- Electrical Systems
- IP
- Mrap
- ISR
- Retrofit
- FOB
- System Troubleshooting
- Spectrum Analyzers
Updated January 8, 2025