How to hire a field systems technician

How to hire a field systems technician, step by step

Here's a step-by-step field systems technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a field systems technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new field systems technician
• Step 8: Go through the hiring process checklist

Post a field systems technician job for free, promote it for a fee

Post free

1. Identify your hiring needs

   The field systems technician hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect field systems technician also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of field systems technicians and their corresponding salaries.

   Type of Field Systems Technician	Description	Hourly rate
   Field Systems Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$13-29
   Systems Support	A systems support agent is responsible for resolving system applications and network issues, performing technical configuration, and upgrading systems infrastructure. A systems support representative conducts regular maintenance and diagnostic tests on the computer applications to ensure its optimal performance and efficiency to support business operations and avoid delays in deliverables... Show more	$21-42
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Troubleshoot
   • POS
   • Support Issues
   • PC
   • Computer Equipment
   • Network Support
   • Technical Support
   • Switches
   • Customer Service
   • Metro
   • Computer System
   • VoIP
   • Network Printers
   • PBX

   Check all skills

   Responsibilities:

   • Develop Java base IAM system components to manage security and authorizations.
   • Provide field and remote support for data and VoIP solutions.
   • Install and configure new hardware including PCs, routers, switches, printers and POS equipment.
   • Configure all workstations for TCP/IP.
   • Install & configure Cisco VPN client.
   • Install and administer dial-up and persistent connections with VPN client.

3. Make a budget

   Including a salary range in your field systems technician job description is a great way to entice the best and brightest candidates. A field systems technician salary can vary based on several factors:

   • Location. For example, field systems technicians' average salary in oklahoma is 40% less than in new york.
   • Seniority. Entry-level field systems technicians earn 52% less than senior-level field systems technicians.
   • Certifications. A field systems technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a field systems technician's salary.

   Average field systems technician salary

   $42,822yearly

   $20.59 hourly rate

   ---

   Entry-level field systems technician salary

   $29,000 yearly salary

   Updated December 23, 2025

4. Writing a field systems technician job description

   A field systems technician job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a field systems technician job description:

   Field systems technician job description example

   Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.
   
   We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.
   
   At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
   
   Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
   Job Description
   Overview:
   
   Under general supervision, provides remote and on-site system configuration, testing, cutover activities and post transition support for the Company's 9-1-1 solutions. The Field Engineer may also provide consultation to both internal and external customers in areas specific to their expertise.
   
   Responsibilities include:
   
   Installation:
   Performs System configurations for all supported Company 9-1-1 solutions Performs Site Verification Testing prior to migrating a site into a production environment Provides support to Customers while migrating the Company's 9-1-1 solution into a production environment Documents all changes to the solution that may occur during the implementation phase of the project Ensures that installation/quality issues are resolved in a timely and efficient manner
   
   Support:
   Perform root cause assessment and debug 9-1-1 reported incidents Identify and provide resolutions ranging in complexity from medium to high Provides technical assistance to fellow Field Engineers where required and applicable Ensures that escalated problems and issues are reported to the appropriate contacts Consult with the software development team, internal users, and clients to improve application performance Manage code migration across environments to ensure continued and synchronized functionality Keeping a record of configuration changes and scheduling application updates Document processes and monitor application performance metrics Provide front-end support to clients and colleagues in other departments
   
   Preferred skills and qualifications:
   Experience with installation, administration, and troubleshooting of:Server VirtualizationDatabase ServersServer Operating Systems, specifically Windows Server 2019Workstation Operating Systems, specifically Windows 10LinuxNetwork SwitchesBasic knowledge of Firewalls and Routers, preferably with Fortinet FortigateServer hardware / Workstation hardware Previous experience in Public Safety Applications deployment and integration and/or operations and administration preferred Exercises judgment in the selection of methods and techniques for obtaining solutions.Ability to apply critical thinking skills to solve problems and make decisions Expertise supporting users and applications Familiarity with LAN and WAN technologies such as: TCP/IP, VoIP, RAS, IPSec, VPN & SIPVery good interpersonal skills; ability to work independently as well as with others Excellent communication skills, both verbal and written Ability to work the required hours of the position Industry certification in Windows 10, Linux, VMWare, NetworksKnowledge and/or experience with ISO standards, preferably 9001
   
   #LI-AB1
   Basic Requirements
   Associates Degree in Information Systems, Computer Science, Engineering or similar field of education + 3 years of experience OR 5+ plus years of experience in engineering or similar field Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
   
   Vaccine Requirement
   Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.
   
   Travel Requirements
   50-75%
   Relocation Provided
   None
   Position Type
   Experienced
   Referral Payment Plan
   Yes
   
   Our U.S. Benefits include:
   Incentive Bonus PlansMedical, Dental, Vision benefits effective Day 1401K with Company Match and Day 1 vesting9 Paid HolidaysGenerous Paid Time Off PackagesEmployee Stock Purchase PlanPaid Parental & Family Leaveand more!
   EEO Statement
   Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

   Copy this example

   

5. Post your job

   There are a few common ways to find field systems technicians for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your field systems technician job on Zippia to find and recruit field systems technician candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting field systems technicians requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   Remember to include a few questions that allow candidates to expand on their strengths in their own words. Asking about their unique skills might reveal things you'd miss otherwise. At this point, good candidates can move on to the technical interview.

   While interviews are great, you will only sometimes learn enough from a conversation with a field systems technician applicant. In those cases, having candidates complete a test project can go a long way in figuring out who's the most likely to succeed in the role. If you aren't a technical person and don't know how to design an appropriate test, you can ask someone else on the team to create it or take a look at these websites to get a few ideas:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new field systems technician

   Once you've decided on a perfect field systems technician candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new field systems technician. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

   Sign up to download full list

   Sign up

How much does it cost to hire a field systems technician?